[il-talk] Accessibility of Hotel Online Reservation Systems

David Andrews dandrews at visi.com
Sat Apr 28 15:12:33 UTC 2018


I know the technology folks in Baltimore work with a variety of 
companies on an ongoing basis -- but I can't say specifically if they 
have talked to this group.

Dave

At 03:23 PM 4/23/2018, you wrote:
>Dave,
>
>Thank you for this information. Have we ever reached out to those 
>companies regarding this issue? Going after hundreds of independent 
>websites would undoubtedly be costly and probably inefficient, but 
>if the problem is caused by only a handful of actors, making 
>significant accessibility improvements in this area might be a realistic goal.
>
>Michal
>
>Sent from Mail for Windows 10
>
>From: David Andrews via IL-Talk
>Sent: Saturday, April 21, 2018 2:30 PM
>To: NFB of Illinois Mailing List
>Cc: David Andrews
>Subject: Re: [il-talk] Accessibility of Hotel Online Reservation Systems
>
>I have noticed this, was hotel shopping a year ago, for a trip, and
>had particular trouble with date pickers. I think the main cause is
>that most hotels are owned by 3 or 4 big companies, who are using the
>same inaccessible components to construct their web sites.
>
>
>Dave
>
>At 12:50 PM 4/21/2018, you wrote:
> >Hi All,
> >
> >I have noticed that online hotel reservation platforms (both those
> >provided by the hotels themselves through their websites and those
> >run by third-party sites) tend to have more access barriers than
> >websites of other businesses. Have any of you gotten the same
> >impression? If so, why might the hotel booking sector have a
> >disproportionately high inaccessibility rate? Could it be, perhaps,
> >because more people prefer to reserve rooms over the phone
> >regardless of web accessibility, and therefore do not complain when
> >they encounter an inaccessible hotel website?
> >
> >Best,
> >
> >Michal





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