[il-talk] Accessibility of Hotel Online Reservation Systems

[Kelly Pierce]

No, it is not a cost issue for the biggest hotel companies with
billions in revenue. Access is not a priority because no one has made
it one. Are you interested in forcing the issue?  Are you looking for
a lawyer to sue some of these companies to gain access?  It will be
the only way the issue will be taken seriously. Grub Hub is now
becoming accessible only because the company was sued and it decided
to settle and implement a Web access plan rather than take the issue
to trial.  These attorneys might be interested in a hotel company
case.

Kelly

On 4/28/18, Julietameyer via IL-Talk <il-talk at nfbnet.org> wrote:
> Why not just make the website accessible from the start? Websites are
> constantly being updated. I don’t see a cost issue.
>
> Julieta Kindlund Meyer
>
>> On Apr 28, 2018, at 10:12 AM, David Andrews via IL-Talk
>> <il-talk at nfbnet.org> wrote:
>>
>> I know the technology folks in Baltimore work with a variety of companies
>> on an ongoing basis -- but I can't say specifically if they have talked to
>> this group.
>>
>> Dave
>>
>> At 03:23 PM 4/23/2018, you wrote:
>>> Dave,
>>>
>>> Thank you for this information. Have we ever reached out to those
>>> companies regarding this issue? Going after hundreds of independent
>>> websites would undoubtedly be costly and probably inefficient, but if the
>>> problem is caused by only a handful of actors, making significant
>>> accessibility improvements in this area might be a realistic goal.
>>>
>>> Michal
>>>
>>> Sent from Mail for Windows 10
>>>
>>> From: David Andrews via IL-Talk
>>> Sent: Saturday, April 21, 2018 2:30 PM
>>> To: NFB of Illinois Mailing List
>>> Cc: David Andrews
>>> Subject: Re: [il-talk] Accessibility of Hotel Online Reservation Systems
>>>
>>> I have noticed this, was hotel shopping a year ago, for a trip, and
>>> had particular trouble with date pickers. I think the main cause is
>>> that most hotels are owned by 3 or 4 big companies, who are using the
>>> same inaccessible components to construct their web sites.
>>>
>>>
>>> Dave
>>>
>>> At 12:50 PM 4/21/2018, you wrote:
>>> >Hi All,
>>> >
>>> >I have noticed that online hotel reservation platforms (both those
>>> >provided by the hotels themselves through their websites and those
>>> >run by third-party sites) tend to have more access barriers than
>>> >websites of other businesses. Have any of you gotten the same
>>> >impression? If so, why might the hotel booking sector have a
>>> >disproportionately high inaccessibility rate? Could it be, perhaps,
>>> >because more people prefer to reserve rooms over the phone
>>> >regardless of web accessibility, and therefore do not complain when
>>> >they encounter an inaccessible hotel website?
>>> >
>>> >Best,
>>> >
>>> >Michal
>>
>>
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