[il-talk] Fwd: Aira Service Reminder

[Denise R Avant]

Denise R. Avant
President
National Federation of the Blind of Illinois
Live the life you want
Sent from my iPhone

Begin forwarded message:

> From: "Amy Bernal" <amy at aira.io>
> Date: February 8, 2018 at 1:46:37 PM CST
> To: davant1958 at gmail.com
> Subject: Aira Service Reminder
> Reply-To: amy at aira.io
> 
> Dear Explorers,
> 
> Sometimes when you begin a journey, you forget some of the details from the first day of the trip. I want to take this opportunity to remind you of a few details regarding the Aira Service, and invite you to partake in a few new opportunities to enrich your Aira experience.
> 
> Agents remaining quiet while you travel- agents are trained, and required, to remain quiet while you cross an intersection. They shouldn't be talking at all, including answering your questions or giving directions. Intersections are a critical time for you to have zero distractions in order to use your mobility skills and make your own decision to cross. Agents can answer questions before you cross, describe the intersection, but once you step off the curb they are to remain silent.  
> 
> Interactions- just as we expect agents to provide you exceptional service, we also expect you to treat agents with respect and dignity. This doesn't mean you have to be happy or even pleasant when talking to an agent, simply willing to communicate and accomplish something as a team.  
> 
> Interconnectedness- the Explorer Community is so numerous, but also feels so small when we come together to share experiences. Here are some new opportunities to join our community:
> 
> Explorer Community Forum: The Listserv has transitioned into a Community Forum with a more sophisticated system of categorization and email notifications. Sign up by emailing andrew.utt at aira.io.
> 
> Facebook Group: Our Facebook Group is a fantastically tight-knit group of Explorers that share their ideas and experiences. Join here: https://www.facebook.com/groups/222989288221347/?ref=bookmarks
> 
> Local Meet-Ups: Would you like to meet up with other Aira Explorers in your area? Contact Marty to ask about planning a local event– marty.watts at aira.io
> 
>  
> 
> Sincerely,
> 
> Amy Bernal
> 
> Vice President, Customer Experience
> 
>  
> 
>  
> 
>  
> 
> Aira Tech Corp 
> 4225 Executive Square 
> La Jolla , CA 92037 
> United States  
> 
> You received this email because you are subscribed to Aira Annoucements from Aira Tech Corp. 
> Update your email preferences to choose the types of emails you receive or unsubscribe from all future emails.