[il-talk] Fwd: Message from Pace Re: Currency Exchange Info for Paratransit Riders

Robert Hansen hansen.robert70 at gmail.com
Wed Apr 3 21:06:05 UTC 2019


Sincerely
Robert A. Hansen
hansen.robert70 at gmail.com
Robert A. Hansen

---------- Forwarded message ---------
From: Serpe, Amy <aserpe at transitchicago.com>
Date: Wed, Apr 3, 2019, 2:51 PM
Subject: Message from Pace Re: Currency Exchange Info for Paratransit Riders
To:


Good Afternoon:



I am sending out the below information which is from Susan Rushing at Pace
as an FYI. Please contact Pace if any questions.



Thank you.

Courtesy of CTA’s ADA Compliance Programs

*____________________________________________________________________*



You may already be aware that the Currency Exchange formerly at 777 N.
LaSalle in Chicago closed as of the end of the day on Friday, March 29. We
are aware of and regret the inconvenience this has caused for some who had
been buying ADA tickets or loading TAP cards there. However, please know
that Pace was only informed of this closure a few days beforehand, leaving
us no time to arrange other sales outlets in other parts of Chicago.



As soon as we found out about the Currency Exchange closure, Pace
immediately notified our riders (see email below that Pace sent on March
28) and began to search for additional sales outlet locations within
Chicago. The in-person sales of ADA tickets and loading of TAP cards is now
being handled at that *Currency Exchange’s new location--3158 W Irving Park
Road in Chicago (corner of Kedzie and Irving Park)*—as of Saturday, March
30.



Our goal is to have set up within a few weeks two additional sales outlets:
one downtown and one on the south side of Chicago.  We will inform you and
all ADA and TAP riders when the new sites are officially secured.



Again, Pace apologizes for the inconvenience. We urge you to pass along the
communication below to encourage your fellow riders to take advantage of
other, more convenient options for buying tickets or loading TAP cards.



Thanks for your understanding.



*From:* Pace <pace at service.govdelivery.com>
*Sent**:* Thursday, March 28, 2019 9:46 AM
*Subject:* The Currency Exchange at 777 N LaSalle Street in Chicago is
closing on Friday, March 29, 2019 at 11:59pm.



[image: Attention Pace Passengers]


*Attention Chicago ADA Paratransit Customers*



 *NOTICE: The Currency Exchange at 777 N LaSalle Street in Chicago is
closing on Friday, March 29, 2019 at 11:59pm.*



Beginning Saturday, March 30, 2019, at 9:00am, ADA Passengers may purchase
Taxi Access Program (TAP) rides or buy ADA Paratransit tickets in person at
the Currency Exchange located at:

*3158 W Irving Park Rd, Chicago (corner of Kedzie and Irving Park)*

 *Other convenient methods to purchase TAP rides and ADA Paratransit
tickets:*

   - Buy ADA paratransit tickets online, via Pace’s website
   <http://links.govdelivery.com:80/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwMTkwMzI4LjM4NzI1MzEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwMzI4LjM4NzI1MzEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xODA3NDkxNiZlbWFpbGlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mdXNlcmlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&100&&&https://ticket.pacebus.com/OA_HTML/ibeCZzpHome.jsp>
   .
   - Buy ADA paratransit tickets at any of the sales outlets listed on this
   page
   <http://links.govdelivery.com:80/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwMTkwMzI4LjM4NzI1MzEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwMzI4LjM4NzI1MzEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xODA3NDkxNiZlbWFpbGlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mdXNlcmlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&101&&&http://www.pacebus.com/sub/programs/sales_locations.asp>
   .
   - Load rides to your TAP card online, via this page
   <http://links.govdelivery.com:80/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwMTkwMzI4LjM4NzI1MzEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwMzI4LjM4NzI1MzEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xODA3NDkxNiZlbWFpbGlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mdXNlcmlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&102&&&https://secure.cabconnect.com/cardone/modules/login/default.aspx?skin=pacebus#p1d702dfqo18>
   .
   - Load rides to your TAP card via mail order, using the order form here
   <http://links.govdelivery.com:80/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwMTkwMzI4LjM4NzI1MzEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwMzI4LjM4NzI1MzEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xODA3NDkxNiZlbWFpbGlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mdXNlcmlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&103&&&https://www.pacebus.com/pdf/paratransit/TAP_mail_order_form.pdf>
   .

Pace is also looking for a second location where in-person purchases can be
made. Stay tuned for more information about that in the weeks ahead.

Pace apologizes for the inconvenience and encourages riders to use one of
the online methods listed above to purchase tickets or rides.

Thank you for your understanding.

  [image: Facebook]
<http://links.govdelivery.com/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwMTkwMzI4LjM4NzI1MzEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwMzI4LjM4NzI1MzEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xODA3NDkxNiZlbWFpbGlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mdXNlcmlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&104&&&https://www.facebook.com/PaceBus/>
  [image: Twitter]
<http://links.govdelivery.com/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwMTkwMzI4LjM4NzI1MzEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwMzI4LjM4NzI1MzEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xODA3NDkxNiZlbWFpbGlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mdXNlcmlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&105&&&https://twitter.com/pacesuburbanbus>
  [image: Pace Bus Dot Com]
<http://links.govdelivery.com/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwMTkwMzI4LjM4NzI1MzEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwMzI4LjM4NzI1MzEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xODA3NDkxNiZlbWFpbGlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mdXNlcmlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&106&&&http://www.PaceBus.com>
------------------------------

[image: GovDelivery logo]
<http://links.govdelivery.com/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwMTkwMzI4LjM4NzI1MzEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwMzI4LjM4NzI1MzEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xODA3NDkxNiZlbWFpbGlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mdXNlcmlkPXN1c2FuLnJ1c2hpbmdAcGFjZWJ1cy5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg==&&&109&&&https://subscriberhelp.granicus.com/>





Sue Rushing

Department Manager, Community Relations

External Relations

Pace Suburban Bus

550 W. Algonquin Road

Arlington Heights, IL  60005

847-228-2451 (office)

847-228-4203 (fax)

Susan.rushing at pacebus.com







*Access Benefits Everyone!*



*Amy J. Serpe*

*Manager, ADA Compliance Programs*

*Chicago Transit Authority*

*567 W. Lake Street, #10-31-08*

*Chicago, IL 60661*

*312-681-2608 (Work)*

*312-350-2301 (Cell & Text)*



This email and the attachments hereto contain confidential preliminary
drafts, notes, recommendations, memoranda and other records in which
opinions are expressed, or policies or actions are formulated and is
intended for internal use only.  The contents of this email and its
attachments should not be disseminated without prior approval from the
Chicago Transit Authority.
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