[il-talk] Computer issues.

Sun Jan 27 19:36:31 UTC 2019

Also, why not get NVDA as a backup screen-reader.  I've got jaws 2018
on my computer, but I use NVDA as my primary screen-reader and it
works great.  It is also free.  Glad you got your computer speaking
again.

On 1/27/19, Leslie Hamric via IL-Talk <il-talk at nfbnet.org> wrote:
> No problem. Like Michal said though, you probably want to upgrade sooner
> rather than later. Glad I   was able to help and that the solution was so
> simple.
>
> Leslie
>
> Sent from my iPhone
>
>> On Jan 27, 2019, at 1:05 PM, Lin H. via IL-Talk <il-talk at nfbnet.org>
>> wrote:
>>
>> Thanks all for the suggextions.  Leslie stopped by  to help, and somehow
>> the Laptop was muted.  That's all it was. Thanks again Leslie for coming
>> by! JAWS 16 seems to work fine with Windows 10.    Thanks again, all,  for
>> your help!
>> Stay warm and be careful when traveling this week!
>> Sincerely,
>> Linda
>>
>> -----Original Message----- From: Michal Nowicki via IL-Talk
>> Sent: Sunday, January 27, 2019 12:06 PM
>> To: NFB of Illinois Mailing List
>> Cc: Michal Nowicki
>> Subject: Re: [il-talk] Computer issues.
>>
>> Hi Linda,
>>
>> Although JAWS 16 was compatible with the initial release of Windows 10
>> (build 1703), it does not work with later versions of Windows 10. Unlike
>> earlier versions of Windows, Microsoft releases major feature updates to
>> Windows 10 approximately every six months, forcing screen reader
>> developers to update their products to keep up. Because of these frequent
>> updates, I strongly recommend you upgrade to JAWS 2019, and that you keep
>> JAWS up-to-date going forward.
>>
>> Best,
>>
>> Michal
>>
>> Sent from Mail for Windows 10
>>
>> From: Nancy Gardner via IL-Talk
>> Sent: Sunday, January 27, 2019 11:06 AM
>> To: NFB of Illinois Mailing List
>> Cc: Nancy Gardner
>> Subject: Re: [il-talk] Computer issues.
>>
>> Okay, this doesn't sound as bad as I feared. I'd suggest calling the tech
>> support people at JAWS and get the right way to get JAWS going by typing
>> in
>> the right thing in the RUN box. That, unless someone else on the list
>> knows
>> the magic thing to put in the RUN box.
>>
>>
>> -----Original Message----- From: Lin H. via IL-Talk
>> Sent: Sunday, January 27, 2019 10:50 AM
>> To: NFB of Illinois Mailing List
>> Cc: Lin H.
>> Subject: Re: [il-talk] Computer issues.
>>
>> Hi Bob.    Well, the Laptop I'm talking about already had windows 10 on
>> it.
>> It's only over a year old, but, hasn't really been used.    When I called
>> F
>> S on Thursday, the guy tanndamly upgraded my JAWS 16t o the highest
>> upgrade
>> of 16.    I will try the hot keys.      I also did already try the run and
>> typed Jaws 16.  That did not work.
>> Thanks Andrew too!
>> Any other suggestions might help too!
>> Thanks!
>> Linda
>>
>> -----Original Message----- From: Robert Gardner via IL-Talk
>> Sent: Sunday, January 27, 2019 10:35 AM
>> To: NFB of Illinois Mailing List
>> Cc: Robert Gardner
>> Subject: Re: [il-talk] Computer issues.
>>
>> Hi Linda
>>
>> I'm no expert, but here's what I know, or think I know:
>>
>> First of all, not all versions of JAWS 16 will work with Windows 10. You
>> need version  JAWS 16.0.4350 or higher. Or in other words, the first,
>> earliest versions of JAWS 16 won't work with Windows 10.
>>
>> Secondly, was your laptop a Windows 10 machine to begin with? Seems to me
>> I
>> remember your laptop was a Windows 7 machine. If you are updating from
>> Windows 7 to Windows 10 with JAWS 16 on it, that can be a very tricky
>> process. I believe you were supposed to uninstall early versions of JAWS
>> 16,
>> then update to Windows 10, then install a later version of JAWS 16. I'm
>> going on my memories from some years ago, and I may have that all wrong.
>>
>> It's common practice to set up a hotkey to start JAWS, but I don't know if
>> that was ever done on your computer. That is usually alt-control-j.
>>
>> One can also start JAWS by typing in something like "jaws16" in the RUN
>> box.
>> Maybe someone else on the list can tell you exactly how to do that. The
>> last
>> time I tried to do that, I couldn't get it to work and realized I'd
>> forgotten exactly how to do that.
>>
>> Inyour situation I think you need some sighted help or someone blind who
>> is
>> familiar with Windows Narrator, which will have the computer talking to
>> you
>> (but not like JAWS). Also, someone in those categories could get a
>> 40-minute
>> trial version of JAWS2019 going to see exactly where your computer is.
>>
>> All in all, if that was my computer, I'd consider I've got a mess on my
>> hands. Again, maybe someone on the list is more knowledgeable on this than
>> me.
>>
>> BobGardner
>>
>>
>> -----Original Message----- From: Lin H. via IL-Talk
>> Sent: Sunday, January 27, 2019 9:29 AM
>> To: NFB of Illinois Mailing List
>> Cc: Lin H.
>> Subject: [il-talk] Computer issues.
>>
>> Hello everyone,
>> I am having some issues with a newer Laptop I have.    My husband put JAWS
>> 16 in it, and other programs.    I called F S the other day,  and they
>> upgraded JAWS 16.    Then, I had to call Microsoft to upgrade windows 10,
>> cause the Laptop hasn’t been used since early last year.
>> After the download and upload of windows 10, which took 6 hours, my JAWS
>> stopped talking.    I called F S and they said JAWS 16 isn’t compatible
>> with
>> Windows 10.  They said I’d have to upgrade to JAWS 19.      I heard that
>> Jaws 16  is compatible with Windows 10.   Is it possible that I shut off
>> JAWS by accident?
>> What keys should I hit to see if JAWS will go back on?
>> Thanks for any help or any other suggestions.
>> Sincerely,
>> Linda
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-- 
Joshua Hendrickson

Joshua Hendrickson