[il-talk] Problem with Schaumburg dial a ride

[Kelly Pierce]

It does not sound like the supervisor disclosed if it was an internal
policy of Schaumberg transportation, a village ordinance, or a Pace
policy. It would be useful to obtain a copy of the policy that is
being referenced in order to understand any constraints that might
exist.

Kelly




On 5/8/19, Leslie Hamric via IL-Talk <il-talk at nfbnet.org> wrote:
> I agree.
>
> Sent from my iPhone
>
>> On May 8, 2019, at 1:53 PM, David Meyer via IL-Talk <il-talk at nfbnet.org>
>> wrote:
>>
>> First of all, I would ask why the driver is not allowed to use the horn
>> when he/she arrives? If it is only a matter of policy, try to insist that
>> the policy be changed at your meeting. Secondly, if the bus has a loud
>> speaker, could they use it to announce your name? If that is not an
>> option, ask that the driver call you or text you when he/she gets there
>> and have the driver give you directions to the vehicle. If that does not
>> work, then ask that the driver leave his/her vehicle to get you. Pace
>> drivers do this all the time. Why can't it be done with a dial-a-ride
>> vehicle? Just some thoughts.
>>
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