[IL-Talk] Fwd: Rear Door Boarding on CTA Buses

Mary lou Grunwald marylougrunwald at gmail.com
Thu Apr 9 17:22:26 UTC 2020


Thanks, denise
That was very helpful information for me.

Sent from my iPad

> On 9 Apr 2020, at 11:19 AM, Denise Avant via IL-Talk <il-talk at nfbnet.org> wrote:
> 
> 
> 
> Denise R. Avant, President
> National Federation Of The Blind Of Illinois
> 
> Live the life you wantSent from my iPad
> 
> Begin forwarded message:
> 
>> From: Access <access at transitchicago.com>
>> Date: April 9, 2020 at 11:03:53 AM CDT
>> Subject: Rear Door Boarding on CTA Buses
>> 
>> 
>> Good Morning, Everyone:
>> 
>> And I do hope it is a good morning and that everyone is staying safe and well.
>> 
>> I want to let everyone know that as of today, Thursday, April 9, 2020 all CTA buses will offer rear door boarding which is the preferred boarding method for any customer who does not need to board in the front of the bus. There will be a Ventra Card Validator inside the rear door and customers should use this to pay their fare.
>> 
>> Front door boarding is still available for any customer who needs it such as anyone needing the ramp, the elderly, anyone needing the support poles to guide them, etc. Therefore, people with disabilities can board in the front or back of the bus as their circumstance dictates.
>> 
>> The Priority Seating Area is also available however please practice social distancing if needing to access these seats. You should contact CTA Customer Service at feedback at transitchicago.com or 888-YOUR CTA (1-888-968-7282) if you encounter any difficulty in accessing the Priority Seating Area. The ADA Unit does see these reports and does follow-up as appropriate.
>> 
>> These are difficult times for all of us and CTA is very much interested in keeping both its customers, as well as employees safe and well.
>> 
>> Thank you.
>> 
>> Access Benefits Everyone!
>> 
>> Amy J. Serpe
>> Manager, ADA Compliance Programs
>> Chicago Transit Authority
>> 567 W. Lake Street, #10-31-08
>> Chicago, IL 60661
>> 312-681-2608 (Work)
>> 312-350-2301 (Cell & Text)
>> 
>> This email and the attachments hereto contain confidential preliminary drafts, notes, recommendations, memoranda and other records in which opinions are expressed, or policies or actions are formulated and is intended for internal use only.  The contents of this email and its attachments should not be disseminated without prior approval from the Chicago Transit Authority.
>> 
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