[IL-Talk] Dilemma

[David Meyer]

Dan,

If you wish to get a job right away, I would find somewhere else. If the
website is bad news even to sighted folks and the company is small, it's
probably not worth putting your life on hold when there is no guarantee that
you would win a suit. If you feel strongly enough about this issue to sue, I
would try to get the NFB's backing. Take up the question with Valerie
Yingling. Her e-mail address is vyingling at nfb.org.

Finally, suits like what you are suggesting can take months or even years to
settle, and frankly, you're not young enough to play that sort of game.



-----Original Message-----
From: IL-Talk [mailto:il-talk-bounces at nfbnet.org] On Behalf Of Dan TeVelde
via IL-Talk
Sent: Wednesday, January 29, 2020 6:08 PM
To: 'NFB of Illinois Mailing List'
Cc: dan.tevelde at comcast.net
Subject: [IL-Talk] Dilemma

Hi all,

 

I hope everyone is having a good week.  I have an issue I would like to run
by others to see what you think.

 

I have been looking for a professional who could help me revise my resume
and LinkedIn profile.  I am looking for a new job and want to have a
presentable resume.  I called  a company last week and left a message.  A
woman from the company called and directed me to their website to look at
sample resumes and LinkedIn profiles.  She did offer to send a Word document
if the intake questionnaire wasn't accessible.  I checked the site out and
it was horrible.  It violates just about every WCAG guideline I am familiar
with.  I sent an e-mail to the woman who called me and expressed my
concerns.  I asked if I could speak with their webmaster.  The woman wrote
back and said I should direct questions to her.  I wrote back and said that
I needed to speak with a webmaster.  I'm wondering what I should do.

 

On the one hand, it sounds like the company is small and maybe doesn't do a
good job with their services.  I showed the website to a couple of people
who can see and are accessibility testers like me and they thought it was
horrible.  I could just ignore the company and take my business somewhere
else.  On the other hand, if people don't demand accessibility it won't
happen.  I could point out to the company that 20% of the population has
some kind of identifiable disability which requires accessibility
modifications.  Website and application remediation benefits everyone not
just people who are blind.  There are keyboard users who can see but for one
reason or another can't use a mouse.  I could challenge the company and
point out that they are violating Title III of the ADA.  The fact that the
Supreme Court declined to hear Domino's appeal of an appeals court ruling in
favor of a plaintiff who filed a lawsuit against Domino's demonstrates that
the internet is a place of public accommodation and therefore the ADA
applies.  Should I make an issue of this?  I should have a right to use the
company's services just like everyone else and should not have to request
that they send me accessible documents.  I should be able to use the website
like everyone else.  I have a limited amount of time and resources so I'm
not sure if taking any legal action would be worth it.  In case anyone out
there wants to take a look at the company website the address is
www.klaxos.com <http://www.klaxos.com> .  You probably won't get very far
though.  There's no good site navigation and all of the documents are image
files.  From an accessibility testing perspective the site looks really
amateurish.  Let me know what you think.

 

Thanks,

Dan

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