<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><br><div dir="ltr"><blockquote type="cite">On Apr 7, 2023, at 10:49 AM, Pace <pace@service.govdelivery.com> wrote:<br><br></blockquote></div><blockquote type="cite" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);"><div dir="ltr"><table width="700" border="0" cellspacing="0" cellpadding="0" align="center"><tbody><tr><td><a name="gd_top" id="gd_top"></a><p><img src="cid:7C0E2E91-894C-498D-A06F-902CB6CC0036" alt="Attention Pace Passengers" title="Header Image" width="700" height="71"></p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">As a reminder, please be aware that Pace's Taxi Access Program (TAP) fare in Chicago is being reinstated at $2 effective <strong>April 15, 2023.</strong></p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);"> </p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">Please prepare for this change by loading rides ($2 each) to your TAP account, either online, by mail order, or in person. You can <strong>now</strong> load rides to your account. See below for a reminder on the instructions for loading rides to your account. The <a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDAsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3d3dy5wYWNlYnVzLmNvbS9zaXRlcy9kZWZhdWx0L2ZpbGVzLzIwMjMtMDMvVEFQJTIwVXNlciUyMEd1aWRlLnBkZiJ9.tx_It64yJsVPB2EZY5Pq9_5reZE7F6llvXXMLWrQjLE/s/2975008173/br/157662151470-l" target="_blank" rel="noopener">TAP User Guide</a> now contains an updated order form reflecting the $2 fare.</p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);"> </p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">As of April 15, TAP riders should continue to swipe their TAP card at the end of their trip, as they always have. Starting April 15, for each TAP ride taken (up to 8 per day), a ride valued at $2 will be deducted from the account. Riders are still responsible for any taxi fare amount over $30 and additional taxi surcharges.</p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);"> </p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">If you had (before March 2020) purchased TAP rides, you may already have some rides available in your account. You can check your account balance <a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3NlY3VyZS5jYWJjb25uZWN0LmNvbS9jYXJkb25lL3BhY2VwcC5odG1sIn0.4IyecpqT91MW4kHpFnLwvucrTSWoMe1PzTCQA8sKKd0/s/2975008173/br/157662151470-l" target="_blank" rel="noopener">online</a>,<span style="color: red;"> </span>or by phone (call 1-877-722-3827, option 2, then option 2). <strong>NOTE</strong>: for each ride you purchased for $3 in 2020 or before, your account now has the equivalent dollar value with which you can buy $2 rides. For instance, if you bought 8 rides for $24 in 2020, you now have 12 rides (at $2 each) in 2023.</p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);"> </p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">If you have never purchased TAP rides in the past, please see the following instructions. There are three ways to load rides onto your card.</p><ol><li style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33); text-align: start;"><strong>Online</strong>: The fastest and easiest way is to go to <a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3NlY3VyZS5jYWJjb25uZWN0LmNvbS9jYXJkb25lL3BhY2VwcC5odG1sIn0.a6bN6pMteawtIf9fNz4RzOaC9_FlzbvgucmpYOdHWCg/s/2975008173/br/157662151470-l" title="https://secure.cabconnect.com/cardone/pacepp.html" style="color: rgb(0, 120, 215);"><span style="color: blue;">https://secure.cabconnect.com/cardone/pacepp.html</span></a>.<span style="color: red;"> </span>You will be able to buy TAP rides using Visa, Discover, AMEX or MasterCard. You will be able to view your TAP card balance and trip history. </li><li style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33); text-align: start;"><strong>In person</strong>: Customer must present their TAP card at the time of purchase, and may add TAP rides using cash or credit/debit cards (Visa, Discover, AMEX or MasterCard) or Cashier's Check at: <br><span style="font-size: 12pt;">• Kedzie and Irving Currency Exchange, 3158 W. Irving Park Rd., Chicago<br></span><span style="font-size: 12pt;">• 79th and Vincennes Currency Exchange, 353 W. 79th Street, Chicago </span></li><li style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33); text-align: start;"><strong>By mail</strong>: Use the TAP Mail Order Form (<strong>located on pages 5-6</strong> of the <span style="color: black;"><span style="color: blue;"><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3d3dy5wYWNlYnVzLmNvbS9zaXRlcy9kZWZhdWx0L2ZpbGVzLzIwMjMtMDMvVEFQJTIwVXNlciUyMEd1aWRlLnBkZiJ9.BN7IfnvOGKYMEVZneA-oEuxKHt8X3T1JjCSunGLPXKQ/s/2975008173/br/157662151470-l" target="_blank" rel="noopener">TAP User Guide</a>)</span></span>. The purchased rides will be credited to your TAP card within a week of receiving the order and a receipt will be mailed to you. You may pay by money order, cashier’s check, Visa, Discover, AMEX or MasterCard. <em>Please note:</em> Personal checks are <strong><u>NOT</u></strong> accepted.</li></ol><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">Also, please note that credit/debit card purchases will show on your statement as "TAP Program – Pace Bus".</p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);"> </p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">If you have any questions, please contact us:</p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">• By email at <a href="mailto:Passenger.Services@Pacebus.com" title="mailto:Passenger.Services@Pacebus.com" style="color: rgb(0, 120, 215);"><span style="color: blue;">Passenger.Services@Pacebus.com</span></a></p><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(33, 33, 33);">• By calling 1-800-606-1282 (option 4).</p><div id="mail_footer"><p><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3d3dy5mYWNlYm9vay5jb20vUGFjZUJ1cy8ifQ.d2yHIsU7wyZe86jBgrN2f9L1SG3ZNbni-Z1lIce-zdA/s/2975008173/br/157662151470-l"><img src="cid:DD749D5F-5320-41C1-B942-C28C33A5AC9D" alt="Facebook" title="Facebook" width="124" height="30"></a> <a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDUsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3R3aXR0ZXIuY29tL3BhY2VzdWJ1cmJhbmJ1cyJ9.5nUcQ0t5qJPXe4NRfkZoE9snx-0pZZdAYvAZ8D0mAbw/s/2975008173/br/157662151470-l"><img src="cid:A509AE3F-26E5-45A6-8D31-54921C8FFDB1" alt="Twitter" title="Twitter" width="102" height="30"></a> <a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDYsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwOi8vd3d3LlBhY2VCdXMuY29tIn0.mmBtA9mIRXw4C0Woiu7Ajx6iCWCuVn6TlOcbDDFvIqU/s/2975008173/br/157662151470-l"><img src="cid:4B64A1E1-D12A-4716-8DBE-3FC3447834AD" alt="Pace Bus Dot Com" title="PaceBus.com" width="158" height="30"></a></p><p><font face="arial,helvetica,sans-serif" size="1" color="#808080">Update or stop your subscriptions and change your account information on your <a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDcsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3B1YmxpYy5nb3ZkZWxpdmVyeS5jb20vYWNjb3VudHMvSUxQQUNFL3N1YnNjcmliZXIvZWRpdD9wcmVmZXJlbmNlcz10cnVlI3RhYjEifQ.TT2Fd0_VnrOq5HgyKns7NuSNZ7t4vziUnYPcxh3UiLc/s/2975008173/br/157662151470-l">User Profile Page</a>. If you have questions or problems with the subscription service, visit <a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDgsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3N1YnNjcmliZXJoZWxwLmdvdmRlbGl2ZXJ5LmNvbS8ifQ.Q10pqkgtd6_9Htp96CTKVabvNaY9d0wPr_0MK5TaV3s/s/2975008173/br/157662151470-l">subscriberhelp.govdelivery.com</a> for assistance; other issues can be sent to <a href="mailto:passenger.services@pacebus.com">passenger.services@pacebus.com</a>.</font></p></div><div id="tagline"><hr><table border="0" cellspacing="0" cellpadding="0" style="width: 700px;"><tbody><tr><td width="89%" style="color: rgb(117, 117, 117); font-size: 10px; font-family: Arial;">s Cloud on behalf of: Pace Suburban Bus · 405 Taft Drive · South Holland, IL 60473 · (847) 364-PACE (7223)</td><td width="11%" align="right"><a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDksInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMzA0MDcuNzQ4MTczNzEiLCJ1cmwiOiJodHRwczovL3N1YnNjcmliZXJoZWxwLmdyYW5pY3VzLmNvbS8ifQ.J2YAZ5xGhSHo2G6R2j4AHhp3Wln4h-h6tHXONR6btlQ/s/2975008173/br/157662151470-l" target="_blank"><img src="cid:362E17ED-D4CC-4E0C-94EF-715D6404CA5D" border="0" alt="GovDelivery logo" width="115"></a></td></tr></tbody></table></div></td></tr></tbody></table><img src="cid:6CFA02F2-84E3-4F33-9F5B-551DB990D1DE" width="1" height="1" alt="track" style="border-width: 0px; border-style: hidden;"></div></blockquote><br><div dir="ltr">Sent from my iPhone</div></body></html>