<html class="apple-mail-supports-explicit-dark-mode"><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">sounds like Pace is going to go through with these changes even after all these hearings. Maybe if we all flooded their inbox with emails of complaints, they'll reconsider.<br id="lineBreakAtBeginningOfSignature"><div dir="ltr"><span style="background-color: rgba(255, 255, 255, 0);">Leslie Hamric<br>Cello and Braille Music Teacher<br></span><div><div></div></div></div><div dir="ltr"><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div dir="ltr"><b>From:</b> Pace <pace@service.govdelivery.com><br><b>Date:</b> September 22, 2025 at 4:35:42\u202fPM CDT<br><b>To:</b> lhamric930@comcast.net<br><b>Subject:</b> <b>Fare and program changes coming October 1 to Pace's TAP and RAP</b><br><br></div></blockquote><blockquote type="cite"><div dir="ltr">\ufeff
<title> Fare and program changes coming October 1 to Pace's TAP and RAP
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<p><img src="https://content.govdelivery.com/attachments/fancy_images/ILPACE/2017/10/1614710/worddoc-03-copy_original.png" alt="Attention Pace Passengers" title="Header Image" width="700" height="71" data-unique-identifier=""></p>
<p style="margin: 12.0pt 0in 12.0pt 0in;">Pace recently held six public hearings on the Regional Transportation Authority\u2019s 2025 ADA Paratransit Action Plan, which proposed a programmatic change and fare increases, for Pace\u2019s Taxi Access Program (TAP) and Rideshare Access Program (RAP). The RTA Board has now approved the following changes to those programs to go into effect October 1, 2025:</p>
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<li><font size="4">Increasing the TAP and RAP fares to $3.25 per trip (to equal the ADA Paratransit fare)</font></li>
<li><font size="4">Capping the number of TAP and RAP rides to 30 per month per rider</font></li>
<li><font size="4">Free rides on CTA and Metra services for ADA-certified riders. Please note: Pace already offers <a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.pacebus.com%2Faccessible-fixed-routes/1/01010199735a9794-35de3988-4f3d-42bf-bd50-3f3d3b89537d-000000/X7xCJmvxTD_4HwSJ1CON9dulrBS_FY-HAJm5306NnAQ=423" target="_blank" rel="noopener">free rides on fixed route</a> to those customers.</font></li>
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<p>These changes are necessary to comply with RTA\u2019s ADA Paratransit Action Plan. Furthermore, nothing is changing with traditional ADA Paratransit service at this time; the fare on that service is still $3.25 per ride and eligible riders may take as many ADA Paratransit trips as they wish.</p>
<p>The maximum trip cost to be subsidized by Pace\u2019s RAP or TAP program is still $30. Any amount exceeding $30 is the responsibility of the rider. </p>
<p><em>For TAP riders</em>: a new Rider Guide is available <span style="color: red;"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.pacebus.com%2Ftap/1/01010199735a9794-35de3988-4f3d-42bf-bd50-3f3d3b89537d-000000/RIDgxDXtElJiql6diCPixLgWrMInRrsybZ0bLv6fuh4=423" target="_blank" rel="noopener">here</a></span>, which includes an updated mail order form. The TAP webpage has details about how trip fares in your account today will be handled. All trip fares loaded to your account as of October 1 will cost $3.25. After you take 30 rides in a calendar month, you will be responsible for the full cost for any taxi ride. It is recommended that you monitor your TAP riding activity in your account to avoid unexpected charges.</p>
<p><em>For RAP riders</em>: the fare<span style="color: black;"> </span>amount you will pay as of October 1 will be visible in the Uber or UZURV app at the time of booking. You do not need to take any action. The app will bill you the correct amount starting October 1. After you take 30 rides in a calendar month, vouchers will not appear<font color="#c82613"> </font>in your booking app until the next month.</p>
<p>Pace remains committed to providing as much service to our community as the RTA will fund. If you haven\u2019t already, please sign up for alerts on these topics at <u><span style="color: #467886;"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fservice.govdelivery.com%2Faccounts%2FILPACE%2Fsubscriber%2Fnew/1/01010199735a9794-35de3988-4f3d-42bf-bd50-3f3d3b89537d-000000/4omjHPcQgC4JZvjBNz2K73dACgajqQ5t-yfKw6KJoGM=423" data-auth="NotApplicable">Pace Suburban Bus</a></span></u> so you can be directly notified of any additional changes to these programs.</p>
<p>Questions on these topics can be emailed to <u><span style="color: #467886;"><a href="mailto:Passenger.Services@PaceBus.com">Passenger.Services@PaceBus.com</a></span></u>. Thank you for riding Pace.</p>
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<td style="color: #757575; font-size: 10px; font-family: Arial;" width="89%">This email was sent to lhamric930@comcast.net using GovDelivery Communications Cloud on behalf of: Pace Suburban Bus · 2107B W. 163rd Place · Markham, IL 60473 · (847) 364-PACE (7223) </td>
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