[Job-Discussions] What Do We Do With Health Care Admin And Office Jobs For The Blind?

[Kane Brolin]

Good morning.

Thanks to Dick's suggestion, I receive daily digests containing job
listings in my region that are presented through the Direct Employers
Association.  Just yesterday, I encountered a listing entitled "CTG
Jobs - REMOTE CERNER SCHEDULER in South Bend, Indiana, United States."
 At least one current member of my NFB chapter, who has a college
degree and who even studied Japanese but who never has been gainfully
employed in her life, has the potential for being really good at this.
https://jobs.ctg.com/south-bend-in/remote-cerner-scheduler/2AF19B74803F4FC8BEE7718846AA2840/job/?vs=1000268

CTG is seeking a Healthcare Scheduling specialist, For a REMOTE (Work
from home) opportunity. MUST HAVE experience using Cerner Millennium.
duties include:

• Schedule patient appointments for multiple locations and providers
in the Cerner Millennium system, according to established guidelines
and parameters.

• Update patient information in the medical record, including
insurance and demographics

• Perform medical necessity screening for applicable services for
Medicare patients

• Monitor the work queue and return patient calls as appropriate

• Maintain patient confidentiality as mandated by HIPAA

• Other scheduling/registration related tasks as assigned

I am both excited and frustrated when I look at this listing: excited
because I know in my heart lots of blind people could and should be
able to qualify for a clerical job like this in the health care
industry, perhaps the biggest industry our country has right
now--frustrated because I don't know how to find out whether the
software platform here is accessible or (if possible) how to get a
blind person appropriately trained so that he or she could have a
decent shot at making it through the qualification process.

Much as with financial services, I envision a breakthrough where blind
folks could qualify for lots of admin jobs in health care and health
insurance, starting with a clerical position such as this one.  What
is a systematic and repeatable approach we can use to get this done?

I apologize if this has been dealt with in great depth already.  I
just got around to subscribing to this new discussion list; so please
refer me to an archive if there already is one that has particularly
constructive suggestions.

Thank you.

Warm regards,

-Kane.