[Job-Discussions] Questions about accessibility for a job that I applied and got

Danielle Ledet singingmywayin at gmail.com
Thu May 12 18:37:46 UTC 2022


It has been my personal experience that the software needed to work in
a call center environment is inaccessible. I tried working with TTEC
and another company I can't remember and it wasn't and they didn't see
willing to make it so. Some also work on platforms outside of Windows.

On 5/12/22, Michael Walker via Job-Discussions
<job-discussions at nfbnet.org> wrote:
> I don’t think of it as discrimination, if they find a way to make the job
> accessible, regardless of whether they use VoiceOver or JAWS.  The point is
> that they find a way to make the job accessible.
>
>
>
> Sent from Mail for Windows
>
>
>
> From: Justin Williams via Job-Discussions
> Sent: Thursday, May 12, 2022 1:06 PM
> To: Job Discussions internet Mailing List
> Cc: Justin Williams
> Subject: Re: [Job-Discussions] Questions about accessibility for a job that
> I applied and got
>
>
>
> I would still call that discrimination if thye don't give you a jaws for
> windows options at all.
>
>
>
>
>
>
>
> From: Job-Discussions [mailto:job-discussions-bounces at nfbnet.org] On Behalf
> Of Mike Stopka via Job-Discussions
> Sent: Thursday, May 12, 2022 1:40 PM
> To: Job Discussions internet Mailing List <job-discussions at nfbnet.org>
> Cc: Mike Stopka <mikestopka1 at gmail.com>
> Subject: Re: [Job-Discussions] Questions about accessibility for a job that
> I applied and got
>
>
>
> This wouldn't be a work from home position. I would actually be going into
> the call center. But that does help and give me a bit of information.
>
>
>
> On Thu, May 12, 2022, 1:38 PM ajharmon26 via Job-Discussions
> <job-discussions at nfbnet.org> wrote:
>>
>> Hello
>>
>> I have tried applying direct with Conduient and they have point-blank told
>> me they do not have any support for JAWS or screen-reading technology as
>> of the time of applying back in 2018. I don’t know if they have changed at
>> all, but they were pretty blatant about not wanting me as I very
>> specifically mentioned I am a screen-reader user and wanted to ask who to
>> contact regarding their technology as I had already been burned by
>> applying to a work-from-home company called “My Employment Options”.
>>
>>
>>
>> Hope this helps
>>
>>
>>
>> Sincerely
>>
>>
>>
>> Andrew Harmon
>>
>>
>>
>> From: Job-Discussions [mailto:job-discussions-bounces at nfbnet.org] On
>> Behalf Of Mike Stopka via Job-Discussions
>> Sent: Thursday, May 12, 2022 11:54 AM
>> To: job-discussions at nfbnet.org
>> Cc: Mike Stopka
>> Subject: [Job-Discussions] Questions about accessibility for a job that I
>> applied and got
>>
>>
>>
>> Good morning all,
>>
>> I applied for a job at a place called paper solutions here in New york.
>> They are a call center job that does work for different companies. However
>> after I got my offer and filled out all my tax forms. We started talking
>> about my accessibility needs. They are now trying to figure out if the
>> software will be accessible. But are basically telling me that if it's not
>> that the job will not exist anymore. However they are working with a
>> company called conduent  which runs their call center software. And I'm
>> trying to find out if anybody has had any experience with this company?
>> Also if they have if these call center softwares are accessible with jobs
>> for windows. Any help or guidance in the right direction and navigating
>> this situation would be grateful. Mike
>
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Email: singingmywayin at gmail.com



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