<html>
<body>
<blockquote type=cite class=cite cite=""><div align="center"><br>
<table border=0 align="center">
<tr><td width=510><br>
<br>
Having trouble viewing this email? View it in your
browser<a href="https://content.govdelivery.com/accounts/IACIO/bulletins/2d6a951">
here</a><br>
<img src="https://content.govdelivery.com/attachments/fancy_images/IACIO/2020/04/3274669/3030910/idb-logo-4c_crop.jpg" width=205 height=205 alt="Iowa Department for the Blind">
<br>
<br>
<i>Iowa Department for the Blind Logo</i><br>
<br>
<br>
<br>
<br>
<br>
<br>
<a href="https://www.governmentjobs.com/careers/iowa/jobs/3035888/secretary-1?department%5B0%5D=131+Iowa+Department+for+the+Blind&pagetype=jobOpportunitiesJobs&sort=PositionTitle%7CAscending&utm_medium=email&utm_source=govdelivery">
<h2><b>Secretary 1</a></b></h2><br>
<br>
<b>Location:</b> Des Moines, IA <br>
<b>Salary Minimum:</b> $32,531.20<br>
<b>Salary Maximum:</b> $47,340.80<br>
<b>Job Type: </b> Full-time<br>
<b>Agency:</b> 131 Iowa Department for the Blind<br>
<b>Job Number:</b> 21-02446<br>
<b>Post Close Date:</b> April 15, 2021<br>
<b>Point of Contact:
</b><a href="mailto:keri.osterhaus@blind.state.ia.us">Keri
Osterhaus</a><br>
<b><br>
Job Description:</b><br>
<br>
<br>
<br>
<b>Only applicants who meet the Minimum Qualification Requirements and
meet all selective requirements (listed below) will be placed on the
eligible list.</b><br>
<br>
The Iowa Department for the Blind (IDB) is seeking a detail-oriented,
organized and flexible office professional to support our programs.
We are looking for someone who is motivated and passionate to join a team
prioritizing the success of individuals who are blind to achieve success
in employment.
(<a href="https://www.governmentjobs.com/careers/iowa/jobs/3035888/secretary-1?department%5B0%5D=131+Iowa+Department+for+the+Blind&pagetype=jobOpportunitiesJobs&sort=PositionTitle%7CAscending&utm_medium=email&utm_source=govdelivery">
Apply here</a>)<br>
<br>
<b>Duties and responsibilities to include the following:</b><br>
Customer Service / Office Management<br>
Perform in-bound and outbound client, business enterprises (BEP) vendor
and customer service support for the business enterprises and vocational
rehabilitation programs via phone, mail, email, scans, text, and/or video
conferencing. <br>
Complete and accurately respond to client or customer requests for
appointments; schedule appointments and capture contact information. Use
standard technology such as a telephone, email, calendar scheduling and
web browser to complete daily tasks, including case management,
scheduling, and taking meeting minutes. <br>
As required, manage office/receptionist duties to include, but are not
limited to: greeting walk – ins and scheduling cliients, answering
phones, opening and routing mail, emailing correspondence, faxing,
routing and filing.<br>
Case Management<br>
Perform specific case management duties to assist counselor in managing
caseload; monitor service provision for clients conducts phone and
in-person reviews on routine cases and completes paperwork and/or
computer entries for progress reviews. <br>
Monitors receipt of reports and medical records. Follow up on past due
payments and documents with vendors, and client authorizations with
counselors; coordinates with counselors on remedying errors. <br>
Under direction of the counselor, coordinate and schedule appointments,
medical examinations, evaluations, facility and educational training and
other services. <br>
Under direction of the counselor, assist and support clients in achieving
employment goals. <br>
Prepare correspondence, types and proofreads letters and forms as
required. <br>
Client and BEP Vendor Service Provision<br>
Develop accessible spreadsheets and forms, set up functions for data
entry and processing information required by the business enterprises and
vocational rehabilitation programs; accurately enter and transfer data
into spreadsheets.<br>
Search for and provide information and reports to program supervisors,
co-workers, and BEP vendors by telephone, in digital and hard-copy
written form, e-mail, video conferencing, or in person. <br>
Perform day-to-day administrative tasks such as organizing and
maintaining information files and processing paperwork. <br>
Send timely announcements of public meetings by email to other divisions
for posting.<br>
Maintain the office area and office equipment; inform supervisor or
appropriate staff of any need for external support. <br>
<br>
It is the policy of the Department for the Blind to conduct background
checks on all finalist candidates prior to any offer of employment.<br>
<br>
<br>
<br>
Selectives<br>
<br>
<b>081 Typing Score of 60 or greater (60-69 WPM)</b><br>
Information about typing tests and scores related to State of Iowa
employment can be found at:<br>
<a href="https://das.iowa.gov/human-resources/state-employment/typing-test-information?utm_medium=email&utm_source=govdelivery">
https://das.iowa.gov/human-resources/state-employment/typing-test-information</a>
<br>
<br>
<b>AND</b><br>
<br>
<b>207 Editing</b><br>
6 months’ experience, 12 semester hours, or a combination of both in
applying analysis and judgment to find and solve problems of grammar,
spelling, punctuation, substance, format, organization, and style by
altering, adapting, or refining content of publications, mass mailings,
forms, or other material. Includes reviewing text for inconsistencies and
rewriting text to improve accuracy, clarity, coherence, consistency, and
effectiveness.<br>
<b><br>
AND</b><br>
<br>
<b>162 Data Entry</b><br>
6 months’ experience, 12 semester hours, or a combination of both in
the process of entering data into a computerized spreadsheet or
database.<br>
<br>
Minimum Qualification Requirements<br>
<br>
Experience equal to one year of full-time clerical or closely related
work;<br>
OR<br>
<br>
post high school course work in an accredited secretarial, business, or
closely related curriculum may be substituted for the required experience
on a month-for-month basis;<br>
OR<br>
<br>
completion of thirty (30) semester (or equivalent) hours of undergraduate
college level course work may be substituted for the one year of required
experience;<br>
OR<br>
<br>
certification from the State of Iowa Administrative Assistant Certificate
Program will substitute for six months of the required experience;<br>
OR<br>
<br>
employees with <u>current</u> continuous experience in the state
executive branch that includes permanent status as a
Typist–Advanced.<br>
<br>
For additional information, please click on this
<a href="https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/Secretary1-00025-90025.pdf?utm_medium=email&utm_source=govdelivery">
<u>link to view the job description.</a>
<a href="https://get.adobe.com/reader/?utm_medium=email&utm_source=govdelivery">
(Download PDF reader)</a></u><br>
<br>
<img src="https://content.govdelivery.com/attachments/fancy_images/IACIO/2017/02/1217332/american-job-center-logo_original.jpg" width=570 height=33 alt="A proud partner of the american job center network"><br>
<br>
Phone: 515-281-1333<br>
E-mail:
<a href="mailto:information@blind.state.ia.us">
information@blind.state.ia.us</a><br>
<br>
Iowa Department for the Blind<br>
524 Fourth Street<br>
Des Moines, IA 50309-2364</td></tr>
</table>
<br>
</div>
<br>
<div align="center"><br>
<table border=0 align="center">
<tr><td width=305>Stay Connected with the Iowa Department for the
Blind:</td></tr>
<tr><td width=305>
<a href="https://www.facebook.com/idbonline/?utm_medium=email&utm_source=govdelivery">
<img src="https://content.govdelivery.com/attachments/fancy_images/implementation/2016/02/754187/facebook_original.png" alt="Facebook">
</a>
<a href="https://twitter.com/idbonline?utm_medium=email&utm_source=govdelivery">
<img src="https://content.govdelivery.com/attachments/fancy_images/implementation/2016/02/754151/twitter_original.png" alt="Twitter">
</a>
<a href="https://blind.iowa.gov/newsroom/blogs?utm_medium=email&utm_source=govdelivery">
<img src="https://content.govdelivery.com/attachments/fancy_images/implementation/2016/05/850882/wordpress-icon_original.png" alt="Blog">
</a>
<a href="https://www.youtube.com/user/IDBonline?utm_medium=email&utm_source=govdelivery">
<img src="https://content.govdelivery.com/attachments/fancy_images/implementation/2016/02/754192/youtube-2_original.png" alt="Youtube">
</a>
<a href="https://public.govdelivery.com/accounts/IACIO/subscriber/topics?qsp=IACIO_30">
<img src="https://content.govdelivery.com/attachments/fancy_images/implementation/2016/02/754150/govdelivery_original.jpg" alt="Govdelivery">
</a></td></tr>
<tr><td width=305>
<a href="https://public.govdelivery.com/accounts/IACIO/subscriber/edit?preferences=true#tab1">
Manage Subscriptions</a>
<a href="https://subscriberhelp.govdelivery.com/">Help</a>
<a href="https://content.govdelivery.com/accounts/IACIO/bulletins/2d6a951?reqfrom=share">
<img src="https://content.govdelivery.com/assets/share_this-795413ad3d604760a450815a10e46c8ea06b7315facb759ffdacbc7b7830f87b.gif" width=83 height=16 alt="Bookmark and Share">
</a></td></tr>
</table>
<br>
</div>
</blockquote></body>
</html>