<div dir="ltr"><div>I am sorry that the earlier job posting did not have John Dubay's Contact information:</div><div><br></div><div>John F. Dubay, Managing Partner</div><div>Leads at Scale</div><div>3120 S. Grand Blvd., #8223</div><div>Spokane, WA 99203</div><div><a href="https://leadsatscale.com">https://leadsatscale.com</a></div><div><a href="mailto:jdubay@leadsatscale.com">jdubay@leadsatscale.com</a></div><div>509-279-2281</div><div><br></div><div>John wants to get his vacant positions filled before the NFB Convention. These are hourly paid positions, not contract ones. He prefers to hire blind people because he finds them more productive. <br></div><div><br></div><div>Best wishes, <br></div><div>Dick Davis <br></div><div><br></div><div>
<p class="gmail-MsoNoSpacing" style="text-align:center;margin:0in;font-size:10pt;font-family:Lato" align="center"><b><span style="font-size:14pt;font-family:"Calibri",sans-serif;color:rgb(123,12,0)" lang="EN">Business Development Specialist<span></span></span></b></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(123,12,0)" lang="EN"><span> </span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><b><u><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(123,12,0)" lang="EN">Leads at Scale<span></span></span></u></b></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Leads at Scale utilizes a team of blind and low
vision employees to provide Business Development, Account Management, Customer
Service and ‘back office’ support for B2B and G2B organizations throughout the
US and Canada. Our team provides our clients with personalized 1:1 conversations
and targeted email outreach for lead generation; lead nurturing; prospect
qualifying; to set/increase sales appointments; capture referrals &
feedback; verify, validate & update contact information; conduct surveys
& market research; and to increase face-to-face meetings, buzz and
attendance at trade shows, events, webinars & seminars. <span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN"><span> </span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><b><u><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(123,12,0)" lang="EN">General
Description<span></span></span></u></b></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">This is an exciting and rewarding opportunity to
help our clients build & grow their businesses! You will be supporting our
client partners in multiple industries across the US and Canada.<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN"><span> </span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">This position is responsible for developing and
executing Demand and Lead Generation strategies of our clients, to meet
performance metrics and to support activities that identify and qualify leads
and opportunities. This is a professional work opportunity: Mon – Fri 8:00 am –
5:00 pm across local time zones; while not guaranteed, there are typically no
evenings, weekends or holidays involved.<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN"><span> </span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><b><u><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(123,12,0)" lang="EN">Responsibilities<span></span></span></u></b></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Our Business Development Specialists work directly
with prospective and current customers via telephone and email to describe
products and/or services in order to persuade prospective and current customers
to set an appointment with one of our client’s outside sales professionals.<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:10pt 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Update client databases with current contact information
(names, titles, email addresses, etc.) for use in future marketing campaigns<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Educate prospective and current customers about
product offerings & services and to initiate a relationship on behalf of
our clients<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Register prospective and current clients for trade
shows, webinars, seminars, etc.<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Follow-up with prospective and current customers via
telephone and/or email following initial sales contact<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Identify customer issues and document appropriate
feedback for our clients<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Conduct CSAT (Customer Satisfaction) and other
surveys on behalf of our clients<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Consistently meet departmental goals for production
of 17-20 calls per hour and an 85% Utilization Rate<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Maintain quality results by adhering to standards
and guidelines providing feedback and observations from caller interactions and
recommending improved procedures where/when appropriate<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Continued sales and product education to better
service customer calls<span></span></span></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:0in 0in 0in 0.5in;line-height:115%;font-size:10pt;font-family:Lato"><span style="font-size:11pt;line-height:115%;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman""> </span></span></span><span style="font-size:11pt;line-height:115%;font-family:"Calibri",sans-serif" lang="EN">Maintain accurate daily record of sales dedicated
client CRM/database(s)<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="width:816px;height:73px"><img width="816" height="73"></span><br clear="ALL">
<span style="font-size:12pt;color:rgb(67,67,67)" lang="EN"><span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN"><span> </span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in;font-size:10pt;font-family:Lato"><b><u><span style="font-size:11pt;font-family:"Calibri",sans-serif;color:rgb(123,12,0)" lang="EN">Skills/Requirements<span></span></span></u></b></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">‘Business maturity’
– The ability to sound comfortable, confident and professional over the
telephone<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Excellent verbal
and written communication skills<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Strong computer
skills and experience with accessibility tools/screen reader(s)<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Strong work ethic,
positive attitude and customer service & tele-sales skills<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Superior active
listening skills<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Ability to build
rapport easily<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Ability to
comfortably engage and interact with prospective and current customers in a
conversational tone and manner<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Experience in telephone
customer service, lead generation, lead nurturing and appointment setting,
preferably in a B2B or customer service environment, or similar<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Self-starting with
solid follow-up/follow through capabilities<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Ability to work
independently<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Good organizational
skills and the ability to multi-task and prioritize<span></span></span></p>
<p class="gmail-MsoNoSpacing" style="margin:0in 0in 0in 0.5in;font-size:10pt;font-family:Lato"><span style="font-size:11pt;font-family:"Courier New"" lang="EN"><span>o<span style="font:7pt "Times New Roman"">
</span></span></span><span style="font-size:11pt;font-family:"Calibri",sans-serif" lang="EN">Problem solving and
decision-making skills – the ability to ‘think on your feet’<span></span></span></p>
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