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Having trouble viewing this email? View it in your
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<img src="https://content.govdelivery.com/attachments/fancy_images/IACIO/2020/04/3274669/3030910/idb-logo-4c_crop.jpg" width=205 height=205 alt="Iowa Department for the Blind">
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<i>Iowa Department for the Blind Logo</i><br>
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<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwczovL3d3dy5nb3Zlcm5tZW50am9icy5jb20vY2FyZWVycy9pb3dhL2pvYnMvMzI4MDkzMi9zZWNyZXRhcnktMT9kZXBhcnRtZW50JTVCMCU1RD0xMzErSW93YStEZXBhcnRtZW50K2Zvcit0aGUrQmxpbmQmcGFnZXR5cGU9am9iT3Bwb3J0dW5pdGllc0pvYnMmc29ydD1Qb3NpdGlvblRpdGxlJTdDQXNjZW5kaW5nJnV0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.KJwncFiqOHDlXzN5DcJwwRfcx0AOoDj_xGJAAzgcByM/s/894646797/br/114404463743-l">
<h2><b>Secretary 1</a></b></h2><br>
<br>
<b>Location:</b> Des Moines, IA <br>
<b>Salary Minimum:</b> $32,884.80<br>
<b>Salary Maximum:</b> $47,860.80<br>
<b>Job Type: </b> Full-time<br>
<b>Agency:</b> 131 Iowa Department for the Blind<br>
<b>Job Number:</b> 22-01146<br>
<b>Post Close Date:</b> November 4, 2021<br>
<b>Point of Contact:
</b><a href="mailto:keri.osterhaus@blind.state.ia.us">Keri
Osterhaus</a><br>
<b>To Apply:
<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwczovL3d3dy5nb3Zlcm5tZW50am9icy5jb20vY2FyZWVycy9pb3dhL2pvYnMvMzI4MDkzMi9zZWNyZXRhcnktMT9kZXBhcnRtZW50JTVCMCU1RD0xMzErSW93YStEZXBhcnRtZW50K2Zvcit0aGUrQmxpbmQmcGFnZXR5cGU9am9iT3Bwb3J0dW5pdGllc0pvYnMmc29ydD1Qb3NpdGlvblRpdGxlJTdDQXNjZW5kaW5nJnV0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.tD9pWXJCckQAjf5g8KyR65HL0_ln7U4lrQ4nRc7KjW8/s/894646797/br/114404463743-l">
Secretary 1</a></b><br>
<br>
<b><br>
Job Description: </b><br>
<br>
<b>Only applicants who meet the Minimum Qualification Requirements and
meet all selective requirements will be placed on the eligible list.
</b><br>
<br>
The Iowa Department for the Blind (IDB) is seeking a detail-oriented,
organized and flexible office professional to support our programs.
We are looking for someone who is motivated and passionate to join a team
prioritizing the success of individuals who are blind to achieve success
in employment. <br>
<br>
<b>Duties and responsibilities to include the following:</b><br>
Customer Service and Office Management <br>
Completes and accurately responds to client or customer requests for
appointments; schedule appointments and capture contact information.<br>
Provides quality satisfaction and accuracy in responses and documentation
of client service inquiries.<br>
Performs inbound and outbound client and customer service support for the
vocational rehabilitation program via phone, email, text, and/or video
conferencing.<br>
Manages office/receptionist duties to include, but are not limited to:
greeting walk–ins and scheduling clients, answering phones, opening and
routing mail, emailing correspondence, faxing, routing and filing.<br>
Case Management Support<br>
Closely monitors the receipt of reports/medical records needed for
counselors to make eligibility determinations.<br>
Assists and supports the Vocational Rehabilitation Counselors in meeting
successful employment outcomes.<br>
Under direction of the counselor, coordinates and schedules appointments,
medical examinations, evaluations, facility and educational training and
other services.<br>
Authorizations and Service Provision<br>
Prepares, records, and processes authorizations and invoices, referrals,
logs, letters and other correspondences for client services. <br>
Responds to vendor inquiries regarding authorizations and payment
status. <br>
Follow-up on past due authorizations and coordinates with counselors to
correct errors.<br>
Monitors and reviews client participation in training programs to ensure
collection of appropriate documentation for authorizations; contact
training providers and clients to gather missing documentation. <br>
Maintain Client Case Files<br>
Organizes and maintains open and closed files.<br>
Performs and monitors all electronic filing processes, including daily
review of all new case documents.<br>
Assists with case filing processes or research for closed or to-be
transferred paper case files.<br>
Reviews technical aspects of case records to ensure they are in
compliance with federal, state, and agency documentation
requirements.<br>
<br>
It is the policy of the Department for the Blind to conduct background
checks on all finalist candidates prior to any offer of employment.<br>
<br>
<br>
<b>Note: </b>The ability to read, write and speak Spanish is
preferred. <br>
<br>
The State of Iowa is an Equal Opportunity/Affirmative Action
Employer.<br>
<br>
<br>
<br>
<b>Selectives</b><br>
<br>
<b>Selective 081: </b><br>
<br>
A typing score of 60 or greater as demonstrated by the completion of a
typing examination authorized by the Iowa Department of Administrative
Services – Human Resources Enterprise.<br>
<br>
<b>AND</b><br>
<br>
<b>Selective 207: </b><br>
<br>
6 months’ experience, 12 semester hours, or a combination of both in
applying analysis and judgment to find and solve problems of grammar,
spelling, punctuation, substance, format, organization, and style by
altering, adapting, or refining content of publications, mass mailings,
forms, or other material. Includes reviewing text for inconsistencies and
rewriting text to improve accuracy, clarity, coherence, consistency, and
effectiveness.<br>
<br>
<b>Minimum Qualification Requirements</b><br>
<br>
Experience equal to one year of full-time clerical or closely related
work;<br>
OR<br>
<br>
post high school course work in an accredited secretarial, business, or
closely related curriculum may be substituted for the required experience
on a month-for-month basis;<br>
OR<br>
<br>
completion of thirty (30) semester (or equivalent) hours of undergraduate
college level course work may be substituted for the one year of required
experience;<br>
OR<br>
<br>
certification from the State of Iowa Administrative Assistant Certificate
Program will substitute for six months of the required experience;<br>
OR<br>
<br>
employees with <u>current</u> continuous experience in the state
executive branch that includes permanent status as a
Typist–Advanced.<br>
<br>
For additional information, please click on this
<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwczovL2Rhcy5pb3dhLmdvdi9zaXRlcy9kZWZhdWx0L2ZpbGVzL2hyL2RvY3VtZW50cy9jbGFzc19hbmRfcGF5L0pvYkNsYXNzRGVzY3JpcHRpb25zL1NlY3JldGFyeTEtMDAwMjUtOTAwMjUucGRmP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.-Ls6HaEOzEz2tiSOniTQTEKnKNxUefk2NcUq7aqo1Yo/s/894646797/br/114404463743-l">
<u>link to view the job description.</a>
<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwczovL2dldC5hZG9iZS5jb20vcmVhZGVyLz91dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9Z292ZGVsaXZlcnkifQ.qPNhQ_LJrugoVcN6_KG1w25eTrru4X1dJht9AqT-ibo/s/894646797/br/114404463743-l">
(Download PDF reader)</a></u><br>
<br>
<br>
<br>
Additional Qualification Requirements<br>
<br>
<b><u>Please Note:</b><br>
</u>*****During the Covid-19 pandemic to meet the <b><u>Typing
Selective</u></b>, you must provide and submit with your online
application. If you do not have a test, we understand not all
IowaWorks have reopened across the state, schools and other places are
closed to take tests, we are temporarily allowing ONLINE tests. Many free
and reliable tests can be found by searching online. A site that
has been popular amongst applicants is
<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDUsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwOi8vc3BlZWR0eXBpbmdvbmxpbmUuY29tLz91dG1fbWVkaXVtPWVtYWlsJnV0bV9zb3VyY2U9Z292ZGVsaXZlcnkifQ.gkDF5ZIsWnKsCWMF9MconXnb3xxbkLmk8YqYXayu8xc/s/894646797/br/114404463743-l">
speedtypingonline.com</a>. You may also use
<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDYsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwOi8vdHlwaW5nLmNvbS8_dXRtX21lZGl1bT1lbWFpbCZ1dG1fc291cmNlPWdvdmRlbGl2ZXJ5In0.Kd96WpOPt2ihHX12Svll6tTB1o9nUoLdUtIRlHy4Wss/s/894646797/br/114404463743-l">
typing.com</a> or
<a href="https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDcsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMTEwMjEuNDc3MDY2NjEiLCJ1cmwiOiJodHRwOi8vdHlwaW5ndGVzdC5jb20vP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.6Yrn1N7gU3KCLhRU6aQp15Oomb67tmxCQFQd1M2HYM4/s/894646797/br/114404463743-l">
typingtest.com</a>. The test can be accepted if it is witnessed by
another person and it has met the requirements/guidelines on the document
submitted. <br>
<br>
<u>These guidelines must be met and need to be on the typing document you
submit:</u><br>
Gross number of words typed in a <b>five minute timed test</b><br>
Number of errors<br>
Net words per minute (one point deduction for each error)<br>
Your name and date must be on the document submitted to this office.<br>
And it must be signed off by a witness or another person not just from
the typing website's electronic signature. <br>
You may attach the document to the online application.<br>
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<br>
<br>
Phone: 515-281-1333<br>
E-mail:
<a href="mailto:information@blind.state.ia.us">
information@blind.state.ia.us</a><br>
<br>
Iowa Department for the Blind<br>
524 Fourth Street<br>
Des Moines, IA 50309-2364</td></tr>
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