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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal align=center style='text-align:center'>Massachusetts Association for the Blind and Visually Impaired<o:p></o:p></p><p class=MsoNormal align=center style='text-align:center'>Intake and Resource Coordinator Job Description<o:p></o:p></p><p class=MsoNormal>Under the supervision of the director of social services, using the social model of disability and peer empowerment principles, the intake and resource coordinator will:<o:p></o:p></p><p class=MsoListBulletCxSpFirst style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Provide a welcoming introduction to MABVI to potential program participants, families, and the public;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Conduct telephone interviews with potential participants, including sensitive and careful assessment of individual needs and motivation for services;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Provide intra-agency and interagency information and referral services as needed;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Respond to inquiries from family members, service providers, and the public about agency services and programs;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Augment and maintain current database of local and national blindness and multi-disability resources;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Assist in the development of forms that will be used to refer consumers to MABVI services;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Maintain records of all intakes and work with leadership to identify trends in participant responses to intra-agency referrals;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Help to identify resources to serve diverse communities and under-served populations within the disability community;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Work with program staff and leadership to identify gaps in service needs;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Participate in the development of new initiatives with program staff;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Follow all confidentiality laws and HIPAA digital compliance standards;<o:p></o:p></p><p class=MsoListBulletCxSpMiddle style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Assist in upkeep of electronic healthcare records database and case management processes;<o:p></o:p></p><p class=MsoListBulletCxSpLast style='mso-list:l0 level1 lfo3'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Participate in outreach or community engagement as needed.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Qualifications:<o:p></o:p></p><p class=MsoNormal>Bachelor's degree in social work or related field, strong interpersonal and communication skills, proficiency in Windows and Microsoft platforms, multi-lingual proficiency a plus, lived experience with visual disability strongly preferred.<o:p></o:p></p><p class=MsoNormal>Excellent follow-through, teamwork and collaboration, stress management of escalating situations, and proficiency with healthcare sector processes and referrals preferred. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>To apply or for additional information, please contact Amy Ruell, Director of Social Services, 857-262-1993 or email <a href="mailto:aruell@mabcommunity.org">aruell@mabcommunity.org</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>