<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Lato;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ligatures:standardcontextual;}
h1
{mso-style-priority:9;
mso-style-link:"Heading 1 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:24.0pt;
font-family:"Calibri",sans-serif;
mso-ligatures:standardcontextual;
font-weight:bold;}
h2
{mso-style-priority:9;
mso-style-link:"Heading 2 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:18.0pt;
font-family:"Calibri",sans-serif;
mso-ligatures:standardcontextual;
font-weight:bold;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.Heading1Char
{mso-style-name:"Heading 1 Char";
mso-style-priority:9;
mso-style-link:"Heading 1";
font-family:"Calibri",sans-serif;
font-weight:bold;}
span.Heading2Char
{mso-style-name:"Heading 2 Char";
mso-style-priority:9;
mso-style-link:"Heading 2";
font-family:"Calibri",sans-serif;
font-weight:bold;}
span.field
{mso-style-name:field;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="background:#FFC845;padding:5.25pt 1.5pt 5.25pt 1.5pt"></td>
<td width="100%" style="width:100.0%;background:#FFF3DD;padding:5.25pt 3.75pt 5.25pt 11.25pt">
<div>
<div>
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="color:#003865;mso-ligatures:none">This message may be from an external email source.</span></b><span style="color:#003865;mso-ligatures:none"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:9.0pt;color:#003865;mso-ligatures:none">Do not select links or open attachments unless verified. Report all suspicious emails to Minnesota IT Services Security Operations Center.<o:p></o:p></span></p>
</div>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="mso-ligatures:none">
<hr size="2" width="100%" align="center">
</span></div>
<div>
<p class="MsoNormal">Please distribute the below job announcement to your networks as you feel appropriate.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Thank you.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Scott White</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt"> </span><o:p></o:p></p>
<h1 style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white">
<span class="field"><span style="font-size:39.0pt;font-family:"Lato",sans-serif;color:black;font-weight:normal">NFB-NEWSLINE® Operations Specialist</span></span><o:p></o:p></h1>
<h2 style="mso-margin-top-alt:22.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box;color:inherit">
<span style="font-size:27.0pt;font-family:"Lato",sans-serif;color:black;font-weight:normal">Description</span><o:p></o:p></h2>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">The National Federation of the Blind is a membership organization of blind people from each of the fifty states, the District of Columbia, and Puerto Rico. As America's civil rights organization
of the blind, the Federation is a coordinated network of skilled advocates, resources, and programs that raise expectations of the blind in society and create opportunities for blind people to live the lives they want. The staff of the Federation are central
to the organized blind movement by providing support, professional expertise, and daily contributions to the success of the organization. Working under the direction of the Federation's elected President, the staff advise the organization's leadership and
contribute to the vibrant, energetic, and collaborative culture of the organization that raises expectations throughout society.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">The Advocacy and Policy Department of the National Federation of the Blind is responsible for assisting the President in the coordination and management of all federal legislative and
regulatory advocacy; providing affiliates with state and local legislative technical assistance, strategy development and training; membership support with education, employment, and social security issues; the administration of our Independence Market; and
the administration of our NFB-NEWSLINE® system.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">NFB-NEWSLINE is a free audio and Braille information service for blind, low-vision, deafblind, or print disabled US residents. It provides access to over 500 publications including national,
state and international newspapers, breaking news, magazines, emergency weather alerts, retail ads, job listings, and TV listings. Subscribers can access these publications via a touchtone telephone, the internet, OnDemand email, portable players or iOS Devices
such as an iPhone, iPod, or iPad. For more information, visit </span><span style="color:black"><a href="http://www.nfbnewsline.org/" target="_blank"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:#005AA3">www.nfbnewsline.org.</span></a></span><o:p></o:p></p>
<h2 style="mso-margin-top-alt:22.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box;color:inherit">
<span style="font-size:27.0pt;font-family:"Lato",sans-serif;color:black;font-weight:normal">Responsibilities</span><o:p></o:p></h2>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Manage and track NFB-NEWSLINE problem resolution. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Manage and improve customer relationship management processes. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Manage and improve the subscriber onboarding, training, and customer service experience. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Assist with the implementation of strategic objectives.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Assist with the management of system enhancements and track implementation progress. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Assist with NFB-NEWSLINE state sponsor contracts.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Works as the liaison with accounting to prepare invoices and track payments.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Provides presentations to community stakeholders on NFB-NEWSLINE. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Analyze NFB-NEWSLINE usage trends and make recommendations on resource allocation. </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Provides back-up assistance to the Director of Sponsored Technology Programs.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Some overnight travel is required.</span><o:p></o:p></p>
<h2 style="mso-margin-top-alt:22.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box;color:inherit">
<span style="font-size:27.0pt;font-family:"Lato",sans-serif;color:black;font-weight:normal">Qualifications</span><o:p></o:p></h2>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Excellent interpersonal skills, including ability to effectively relate to a wide variety of people.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Strong analytical skills.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Ability to build relationships with community stakeholders including state sponsors, subscribers, and other disability organizations.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Knowledge of organizational effectiveness and operations management.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Familiarity with business and financial principles.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Excellent verbal and written communication skills.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Leadership ability.</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.25in;background:white"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Outstanding organizational skills.</span><o:p></o:p></p>
<h2 style="mso-margin-top-alt:22.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box;color:inherit">
<span style="font-size:27.0pt;font-family:"Lato",sans-serif;color:black;font-weight:normal">Education and Experience</span><o:p></o:p></h2>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Experience with NFB-NEWSLINE preferred but not required.<br>
Bachelor’s degree in Business, Operations Management, or related field. Equivalent work experience will be considered.</span><o:p></o:p></p>
<h2 style="mso-margin-top-alt:22.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box;color:inherit">
<span style="font-size:27.0pt;font-family:"Lato",sans-serif;color:black;font-weight:normal">Compensation and Benefits</span><o:p></o:p></h2>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">The pay range for this position is 50,000 to 60,000 dollars.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">Please go to our </span><span style="color:black"><a href="https://nfb.org/about-us/career-opportunities/employee-benefits-guide"><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:#005AA3">benefits
brochure</span></a></span><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black"> to learn about the employee benefits offered by the National Federation of the Blind. </span><o:p></o:p></p>
<h2 style="mso-margin-top-alt:22.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;background:white;box-sizing: border-box;color:inherit">
<span style="font-size:27.0pt;font-family:"Lato",sans-serif;color:black;font-weight:normal">How to Apply</span><o:p></o:p></h2>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">We seek individuals who wish to identify with a cause and assist in advocacy for a group long denied equal opportunity to succeed or fail based on ability-instead judged on societal stereotypes.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">This job is open until filled. Applicants should send, preferably via email, a résumé and cover letter indicating salary requirements to: Human Resources, National Federation of the Blind,
200 East Wells Street at Jernigan Place, Baltimore, MD 21230; telephone 410-659-9314, extension 2488; fax 410-685-5653; email </span><span style="color:black"><a href="mailto:HR@nfb.org."><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:#005AA3">HR@nfb.org.</span></a></span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:15.0pt;margin-left:0in;background:white;box-sizing: border-box">
<span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:black">The National Federation of the Blind is an equal opportunity employer. Accordingly, all terms and conditions of employment will be carried out without regard to race, creed, color, religion,
gender, sexual orientation, nationality, marital status, age, or disability. For more detailed information about our commitment to equal opportunity in employment, please email a request to </span><span style="color:black"><a href="mailto:HR@nfb.org."><span style="font-size:13.5pt;font-family:"Lato",sans-serif;color:#005AA3">HR@nfb.org.</span></a></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
</body>
</html>