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<blockquote type=cite class=cite cite=""><br><br>
<a href="https://yourdolphin.com/careers/vacancies?id=44">
https://yourdolphin.com/careers/vacancies?id=44</a><br><br>
<h1><b>Vacancy: Business Development Manager (Channel
Sales)</b></h1><br><br>
Dolphin is a world leader in software for people who are blind, partially
sighted and neurodiverse with a distribution channel in over forty
countries. Our software makes a real difference to our customers, helping
individuals to get online and connect with family and friends, helping
students to fully engage and succeed in education and helping employees
to excel in a variety of work settings. Working at Dolphin offers an
exciting range of opportunities to develop your career within a
supportive and diverse team.<br><br>
We are looking for a dynamic and organised Business Development Manager
to join our commercially strong sales team, working in our head office in
Worcester, UK. The main purpose of this role is to manage existing
channel partnerships and drive new channel business across Europe, suited
to someone who enjoys building long term relationships and getting to
understand the client’s business and requirements.<br><br>
<h2><b>Responsibilities:</b></h2><br><br>
Reporting to our Chief Revenue Officer, duties include:
<ul>
<li>Deliver sales targets
<li>Increase client revenue for new and existing accounts to build a
strong order pipeline
<li>Regular scheduled and planned activities with channel partners and
client influencers to get feedback and share information. Identify any
training and support required.
<li>Develop a good understanding of client requirements; be their
advocate, main point of contact and trusted advisor/industry expert
<li>Maintain a good understanding of our software and services,
understand what makes them unique to ensure effectively communicating the
value to our clients, both technical and non-technical
<li>Deliver software demonstrations/sales webinars via video conferencing
and in person. Attend networking opportunities and travel to Europe for
business in line with requirements of customers
<li>Work collaboratively with colleagues to ensure smooth delivery of our
software and to address specific technical questions, issues and
requests. Identify and communicate risks, work with internal and external
stakeholders to find solutions
<li>Use our CRM platform effectively to maintain accurate record of
activities and client information. Manage outbound communication to our
channel partners
<li>Identify influential organisations in key regions and raise
Dolphin’s profile with them. Communicate and coordinate with
Dolphin’s marketing department to ensure sales and marketing efforts
are effective in non-English markets
<li>Contribute customer feedback to project teams to help improve Dolphin
products and services. Assist with tracking and reporting on competitor
activity
</ul><br>
<h2><b>Skills and experience:</b></h2><br><br>
<ul>
<li>Proven experience in business development and channel sales.
Successful at building client relationships and track record of hitting
sales targets
<li>A background in Software sales and in particular assistive software
is highly desired
<li>High level of presentation and negotiation skills.
<li>Experience presenting products or services
<li>Proactive, and demonstrates a high level of self-management and
initiative. A proficient planner with organisational skills and ability
to manage multiple accounts
<li>Experience working with different regions. Willingness to travel and
ability to organise trips effectively
<li>Strong communication skills in written/spoken English. Business-level
fluency in other languages would be an advantage.
<li>Computer literate with a good knowledge of Microsoft Office
applications
</ul><br>
<h2><b>Personal characteristics:</b></h2><br><br>
<ul>
<li>We are looking for people who are self-motivated, enthusiastic, and
results driven
<li>You should seek responsibility, demonstrate effective decision making
skills and be comfortable working under your own initiative
<li>You will need to be organised and methodical in your approach to
work, and able to concentrate on detail, with a high degree of quality
control
<li>Communication and team working skills are essential
<li>You should be customer focused and demonstrate commercial awareness
<li>Be keen to learn, share your ideas and support change
<li>Everyone at Dolphin is expected to work in the spirit of our ethos of
inclusivity
</ul><br>
<h2><b>Other benefits: </b></h2><br><br>
<ul>
<li>23 days paid annual leave, plus national holidays and offices closed
between Christmas and New Year
<li>Flexible and hybrid workplace: you choose which days to work from
home and which days to work from the office
<li>Convenient central location: close to M5 motorway with free onsite
parking
<li>Casual dress code
<li>Workplace pension scheme
<li>Occupational sick pay scheme and additional paid time off for
appointments
<li>Annual salary reviews
<li>Performance bonus and commission schemes
<li>Generous maternity, paternity and adoption pay
<li>Contemporary parental leave policy
<li>Subsidises for all employees that wish to undertake fitness or
sporting activities
</ul><br>
Find out more about
<a href="https://test.yourdolphin.com/careers/working-here">working at
Dolphin</a><br><br>
<i>We are a Disability Confident Employer and we encourage applications
from people with disabilities.<br>
</i><br>
<i>As a Mindful Employer we have committed to working towards better
mental health in the workplace.<br>
</i><br>
<b>Please note, early application is encouraged as we may close this
vacancy when we receive sufficient applications.<br>
</b><br>
Please submit your CV with a covering letter using our online
<a href="https://yourdolphin.com/careers/vacancies?id=44/careers/vacancies/apply?id=44">
application form</a>. Make sure you've read about
<a href="https://yourdolphin.com/careers/vacancies?id=44/careers/recruitment">
our recruitment process</a> so you know what to expect if your
application is successful. We look forward to hearing from you soon!
<br>
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