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<title>Career Opportunities at DEED</title>
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<span style="font-family:"Calibri",sans-serif;color:#003764">May 27, 2025<o:p></o:p></span></h3>
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<span style="font-family:"Calibri",sans-serif;color:#003764">New Jobs<o:p></o:p></span></h2>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=85497%26PostingSeq=1%26languageCd=ENG/1/0101019712b1ec2f-18ddf7a2-de5d-4e7d-99a7-4f063d905488-000000/0uzHvTGA_gNlvFVXxht_XDGZgBJ7G9YkZezcNijhViA=406" target="_blank"><span style="color:#0062B2">Bilingual
Customer Care Representative - Job ID 85497</span></a><o:p></o:p></span></h3>
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<em><span style="font-family:"Calibri",sans-serif">May be eligible for some telework | St. Paul | Closes 6/16/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Serve as the first point of contact for individuals seeking information, assistance, and guidance regarding the Minnesota Paid Family and Medical Leave program. Be responsible for providing professional, high-quality
customer service through various communication channels, including phone, email, and online chat. Deliver accurate information, assist with the application process, and ensure that customers have a positive and efficient experience.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=85350%26PostingSeq=1%26languageCd=ENG/1/0101019712b1ec2f-18ddf7a2-de5d-4e7d-99a7-4f063d905488-000000/XQ3iGdfpfCYw5ijgnUEgH0rpWuHE7NkpJzu4japPJYo=406" target="_blank"><span style="color:#0062B2">Claims
Adjudicator - Job ID 85350</span></a><o:p></o:p></span></h3>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<em><span style="font-family:"Calibri",sans-serif">May be eligible for some telework | St. Paul | Closes 6/12/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Perform front-line, specialized program support work for the Paid Leave division. Provide effective and efficient review and processing of claims and direct support to applicants by offering guidance and maintaining
clear communication throughout the claims process. Be responsible for carrying out program activities to ensure eligibility requirements are met, documentation is provided as required and to ensure that program resources are properly expended.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=85556%26PostingSeq=1%26languageCd=ENG/1/0101019712b1ec2f-18ddf7a2-de5d-4e7d-99a7-4f063d905488-000000/jdAnrmhDuQwbDET2X7dss9j3NMH2lARFJ6vNgQtIU9U=406" target="_blank"><span style="color:#0062B2">Senior
Claims Adjudicator - Job ID 85556</span></a><o:p></o:p></span></h3>
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<em><span style="font-family:"Calibri",sans-serif">May be eligible for some telework | St. Paul | Closes 6/12/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Perform advanced professional and specialized program support work for the Paid Leave division. Perform lead work and handle escalated claims, ensuring accurate adjudication and compliance with program guidelines.
Serve as a mentor to Claims Adjudicators and contribute to improving claims processes and quality standards. Develop and maintain a comprehensive understanding of all procedural and administrative guidelines pertaining to Paid Leave.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26Action=U%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=83187%26PostingSeq=3/1/0101019712b1ec2f-18ddf7a2-de5d-4e7d-99a7-4f063d905488-000000/isLJk-WeY3YwHnyFmBK4_kWxbDXejRc2_5vl2kzRUfQ=406" target="_blank"><span style="color:#0062B2">Claims
Adjudication Supervisor - Job ID 83187</span></a><o:p></o:p></span></h3>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:140%">
<em><span style="font-family:"Calibri",sans-serif">May be eligible for some telework | St. Paul | Closes 6/11/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Play a critical role in the Paid Leave Division of overseeing the claims processing team, ensuring efficiency, accuracy, and compliance with program regulations. Lead the team, manage escalated claims, and drive
continuous process improvements to meet program objectives. This position works under supervision of the Claims Adjudication Manager and supervises Senior Claims Specialists and Claims Specialists.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=85739%26PostingSeq=1%26languageCd=ENG/1/0101019712b1ec2f-18ddf7a2-de5d-4e7d-99a7-4f063d905488-000000/BccevnB6Hf5MaZRxQriF3uTmDAuaGnT1PnyMYktzVAE=406" target="_blank"><span style="color:#0062B2">Community
Liaison Project Manager - Job ID 85739</span></a><o:p></o:p></span></h3>
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<em><span style="font-family:"Calibri",sans-serif">May be eligible for some telework | St. Paul | Closes 5/27/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Act as a bridge between Minnesota Paid Leave and communities disadvantaged by racial, gender, socioeconomic and other systemic barriers, leading outreach and engagement practices aimed at closing the equity gap
for Paid Leave. Identify and engage trusted messengers, foster understanding and positive relationships, facilitate culturally relevant and language-specific communication, and work to ensure community voices are represented in Paid Leave policy, product and
program design.<o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="120" height="139" style="width:1.25in;height:1.45in" id="_x0000_i1041" src="https://content.govdelivery.com/attachments/fancy_images/MNDEED/2024/07/9861081/beyond-yellow-ribbon_original.png" alt="Beyond the Yellow Ribbon"><o:p></o:p></p>
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<span style="font-family:"Calibri",sans-serif">DEED Is a Yellow Ribbon Agency. A Yellow Ribbon organization unites and coordinates all key areas within an organization to create a comprehensive network to proactively support servicemembers, veterans and military
families.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">How to Apply<o:p></o:p></span></h2>
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<span style="font-family:"Calibri",sans-serif">Important Tips for the Application Process<o:p></o:p></span></h3>
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<span style="font-family:"Calibri",sans-serif">Our 'Minimum Qualifications' are firm, not flexible. Your resume should clearly demonstrate how you meet both the minimum and preferred qualifications in plain language.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l1 level1 lfo1">
<span style="font-family:"Calibri",sans-serif">Chronological resumes are the simplest format to measure and assess things like: qualifications, time in position, etc. Experience-based resumes (lacking the timeline) do not allow for equitable comparison.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l1 level1 lfo1">
<span style="font-family:"Calibri",sans-serif">Check the Career Portal for application status and note that review of resumes may occur after the posting window closes. Remember when a job posting is removed from our website it means we're no longer accepting <u>new</u> applications.<o:p></o:p></span></li></ol>
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<span style="font-family:"Calibri",sans-serif">Interested in great benefits?<o:p></o:p></span></h2>
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<span style="font-family:"Calibri",sans-serif">There are many benefits to working with the State of Minnesota. Here are some of the reasons that 35,000 Minnesotans have decided to make their careers in government service:<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">The following benefits are available to any state employee whose appointment is at least six months long, whether temporary or permanent. <o:p></o:p></span></p>
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<strong><span style="font-family:"Calibri",sans-serif">Paid Time Off.</span></strong><span style="font-family:"Calibri",sans-serif"> Receive a minimum of 13 days of paid vacation, 13 days of sick time, and 12 paid holidays. We do not have a "use-it-or-lose-it"
policy and you are permitted to hold up to 275 hours in your vacation bank. Depending upon your employment plan, you may be able to use vacation as deferred compensation.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l0 level1 lfo2">
<strong><span style="font-family:"Calibri",sans-serif">Low-Cost Health Insurance.</span></strong><span style="font-family:"Calibri",sans-serif"> Family medical premiums are only $286 per month, while individual coverage is $42 per month. Low out of pocket maximum
deductibles are available depending on your selected plan.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l0 level1 lfo2">
<strong><span style="font-family:"Calibri",sans-serif">Retirement Plan.</span></strong><span style="font-family:"Calibri",sans-serif"> A defined benefit pension, which vests for life after 3 years of service, is available to nearly all employees. Read more
about our <a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.msrs.state.mn.us%2Fgeneral-plan/1/0101019712b1ec2f-18ddf7a2-de5d-4e7d-99a7-4f063d905488-000000/NdXgBDFYz_2F0bHJzXTs4Efz5Bx6znhAo1U4oMi6byE=406" target="_blank"><span style="color:#0062B2">General
Employee Retirement Plan</span></a>.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l0 level1 lfo2">
<strong><span style="font-family:"Calibri",sans-serif">Pre-Tax Benefits.</span></strong><span style="font-family:"Calibri",sans-serif"> We offer many pre-tax benefits for medical and dental expenses, transit, dependent care and other tax-advantaged programs.
Pre-Tax benefits are deductions that lower your taxable wages.<o:p></o:p></span></li></ul>
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