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<title>Career Opportunities at DEED</title>
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<span style="font-family:"Calibri",sans-serif;color:#003764">June 23, 2025<o:p></o:p></span></h3>
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<span style="font-family:"Calibri",sans-serif;color:#003764">New Jobs<o:p></o:p></span></h2>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=85497%26PostingSeq=1%26languageCd=ENG/1/010101979dbd9030-78af4133-9053-41a2-8ad3-b0bb9fb859c2-000000/1PNYhM68WNmMq2j9WSkQnAIS-bCht6gV3AWM0okqd48=410" target="_blank"><span style="color:#0062B2">Bilingual
Customer Care Representative - Job ID 85497</span></a><o:p></o:p></span></h3>
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<em><span style="font-family:"Calibri",sans-serif">May be eligible to telework up to five (5) days per week | St. Paul | Closes 7/9/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Serve as the first point of contact for individuals seeking information, assistance, and guidance regarding the Minnesota Paid Family and Medical Leave program. Provide professional, high-quality customer service
through various communication channels, including phone, email, and online chat. Deliver accurate information, assist with the application process, and ensure that customers have a positive and efficient experience.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=86866%26PostingSeq=1%26languageCd=ENG/1/010101979dbd9030-78af4133-9053-41a2-8ad3-b0bb9fb859c2-000000/jJtyDBztagNqmw66kHV0fD_W0600tasRG2OfUG5aoSk=410" target="_blank"><span style="color:#0062B2">Senior
Product Designer - Job ID 86866</span></a><o:p></o:p></span></h3>
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<em><span style="font-family:"Calibri",sans-serif">May be eligible for some telework | St. Paul | Closes 6/23/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Collaborate with business partners and technology teams to shape product design strategies and deliver exceptional service experiences aligned with core business objectives. Drive innovation from product vision
through execution, continuously improve processes while mentoring and guiding other designers. As a senior leader, influence the design direction and ensure solutions are user-centric, scalable, and strategically aligned.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=86632%26PostingSeq=1%26languageCd=ENG/1/010101979dbd9030-78af4133-9053-41a2-8ad3-b0bb9fb859c2-000000/sdEamSc3qd3CfiQtm52Ger6_gwX4MwJHhHOkr2jdG1M=410" target="_blank"><span style="color:#0062B2">Financial
Operations Supervisor - Job ID 86632</span></a><o:p></o:p></span></h3>
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<em><span style="font-family:"Calibri",sans-serif">May be eligible for some telework | St. Paul | Closes 6/23/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Oversee financial operations for Minnesota’s Paid Leave program, serving as the program’s Cash Manager. Lead a team working on the financial planning, reporting and oversight of the Paid Leave Trust Fund, ensuring
transparency, integrity, and compliance with state and federal fiscal requirements. Manage fund accounting, daily and monthly cash reconciliation, collections for benefit and employer contributions and encumbrances for small employer grants. Complete the annual
Paid Leave financial statements for inclusion in the Annual Comprehensive Financial Report (ACFR) in compliance with GASB standards and GAAP in a timely manner to DEED’s Administrative and Financial Services (AFS) and Minnesota Management and Budget (MMB).<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=86595%26PostingSeq=1%26languageCd=ENG/1/010101979dbd9030-78af4133-9053-41a2-8ad3-b0bb9fb859c2-000000/jLFRVcAa3I5Z4xg_9wLyC3ShsVJFc4MJiYxJ3Ac6SPw=410" target="_blank"><span style="color:#0062B2">Payments
Supervisor - Job ID 86595</span></a><o:p></o:p></span></h3>
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<em><span style="font-family:"Calibri",sans-serif">May be eligible for some telework | St. Paul | Closes 6/23/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Be responsible for the supervision, coordination, and oversight of payment processing activities for Minnesota’s Paid Leave program. Lead a team responsible for issuing benefit payments accurately, securely and
in compliance with state policies and laws. This includes overseeing disbursements, managing internal controls, performing payment reconciliation, resolving payment exceptions and errors, and ensuring operation efficiency and fiscal integrity.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fcareers.mn.gov%2Fpsp%2Fmnjob%2FMNCAREERS%2FHRCR%2Fc%2FHRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL%3FPage=HRS_APP_JBPST_FL%26Action=U%26FOCUS=Applicant%26SiteId=1001%26JobOpeningId=85531%26PostingSeq=2/1/010101979dbd9030-78af4133-9053-41a2-8ad3-b0bb9fb859c2-000000/Qd8XmCU1Se4ajYKRgBQQZl2PP8q5oO_jsd9kk4rajPI=410" target="_blank"><span style="color:#0062B2">Customer
Care Representative - Job ID 85531</span></a><o:p></o:p></span></h3>
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<em><span style="font-family:"Calibri",sans-serif">May be eligible to telework up to five (5) days per week | St. Paul | Closes 7/9/2025</span></em><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Provide exceptional support to employers and constituents by answering inquiries via phone, email, physical mail, and potentially text and chat. Address concerns and offer clear explanations about eligibility,
benefits, application processes, payment systems, and policies related to Minnesota’s Paid Family and Medical Leave program. Engage with a diverse group of individuals via automated systems, including employees, employers, and internal state stakeholders,
ensuring that they receive timely, accurate, and professional assistance.<o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="120" height="139" style="width:1.25in;height:1.45in" id="_x0000_i1041" src="https://content.govdelivery.com/attachments/fancy_images/MNDEED/2024/07/9861081/beyond-yellow-ribbon_original.png" alt="Beyond the Yellow Ribbon"><o:p></o:p></p>
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<span style="font-family:"Calibri",sans-serif">DEED Is a Yellow Ribbon Agency. A Yellow Ribbon organization unites and coordinates all key areas within an organization to create a comprehensive network to proactively support servicemembers, veterans and military
families.<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">How to Apply<o:p></o:p></span></h2>
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<span style="font-family:"Calibri",sans-serif">Important Tips for the Application Process<o:p></o:p></span></h3>
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<span style="font-family:"Calibri",sans-serif">Our 'Minimum Qualifications' are firm, not flexible. Your resume should clearly demonstrate how you meet both the minimum and preferred qualifications in plain language.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l1 level1 lfo1">
<span style="font-family:"Calibri",sans-serif">Chronological resumes are the simplest format to measure and assess things like: qualifications, time in position, etc. Experience-based resumes (lacking the timeline) do not allow for equitable comparison.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l1 level1 lfo1">
<span style="font-family:"Calibri",sans-serif">Check the Career Portal for application status and note that review of resumes may occur after the posting window closes. Remember when a job posting is removed from our website it means we're no longer accepting <u>new</u> applications.<o:p></o:p></span></li></ol>
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<span style="font-family:"Calibri",sans-serif">Interested in great benefits?<o:p></o:p></span></h2>
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<span style="font-family:"Calibri",sans-serif">There are many benefits to working with the State of Minnesota. Here are some of the reasons that 35,000 Minnesotans have decided to make their careers in government service:<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">The following benefits are available to any state employee whose appointment is at least six months long, whether temporary or permanent. <o:p></o:p></span></p>
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<strong><span style="font-family:"Calibri",sans-serif">Paid Time Off.</span></strong><span style="font-family:"Calibri",sans-serif"> Receive a minimum of 13 days of paid vacation, 13 days of sick time, and 12 paid holidays. We do not have a "use-it-or-lose-it"
policy and you are permitted to hold up to 275 hours in your vacation bank. Depending upon your employment plan, you may be able to use vacation as deferred compensation.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l0 level1 lfo2">
<strong><span style="font-family:"Calibri",sans-serif">Low-Cost Health Insurance.</span></strong><span style="font-family:"Calibri",sans-serif"> Family medical premiums are only $286 per month, while individual coverage is $42 per month. Low out of pocket maximum
deductibles are available depending on your selected plan.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l0 level1 lfo2">
<strong><span style="font-family:"Calibri",sans-serif">Retirement Plan.</span></strong><span style="font-family:"Calibri",sans-serif"> A defined benefit pension, which vests for life after 3 years of service, is available to nearly all employees. Read more
about our <a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.msrs.state.mn.us%2Fgeneral-plan/1/010101979dbd9030-78af4133-9053-41a2-8ad3-b0bb9fb859c2-000000/YVa4be9cJm48c3Fs0tk9rhCRong4r7opFEGnrSSm9FE=410" target="_blank"><span style="color:#0062B2">General
Employee Retirement Plan</span></a>.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:5.25pt;line-height:140%;mso-list:l0 level1 lfo2">
<strong><span style="font-family:"Calibri",sans-serif">Pre-Tax Benefits.</span></strong><span style="font-family:"Calibri",sans-serif"> We offer many pre-tax benefits for medical and dental expenses, transit, dependent care and other tax-advantaged programs.
Pre-Tax benefits are deductions that lower your taxable wages.<o:p></o:p></span></li></ul>
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