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<img src="https://content.govdelivery.com/attachments/fancy_images/IACIO/2025/02/10987521/bnr-idb_original.png" width=600 height=148 alt="Iowa Department for the Blind - 100 years of empowerment">
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Announcement <br>
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October 30, 2025<br>
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<h1><b>Job Posting at IDB</b></h1><br>
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<img src="https://content.govdelivery.com/attachments/fancy_images/IACIO/2024/09/10129601/lrxy_original.jpg" width=72 height=4 alt="[]">
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<h1><b> </b></h1><br>
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<a href="https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.governmentjobs.com%2Fcareers%2Fiowa%2Fjobs%2F5128435%2Fadministrative-support-assistant-2%3Fpagetype=jobOpportunitiesJobs%26sort=PostingDate%257CDescending%26utm_medium=email%26utm_source=govdelivery/1/0100019a35d1e4a9-01150bad-576f-4a74-8c5a-16eb90de376f-000000/kmPyu2sReA9PjLWlvlmZlRVucsqb4TvWv51c5lwfHhE=429">
<h1><b>Administrative Support Assistant 2</a></b></h1><br>
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Salary: $35,963.20 - $52,353.60 Annually<br>
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Location: Des Moines - 50309 - Polk County, IA<br>
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Job Type: Full-time<br>
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Job Number: 26-01114<br>
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Agency: 131 Iowa Department for the Blind<br>
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Opening Date:10/30/2025<br>
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Closing Date: 11/09/2025 11:59 PM Central<br>
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LinkedIn Tag: #LI-POST<br>
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Point of Contact: Keri Osterhaus
<a href="mailto:Keri.osterhaus@blind.state.ia.us">
Keri.osterhaus@blind.state.ia.us</a> <br>
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To Apply: All applications must be submitted through the State of Iowa
job application site
at<a href="https://links-1.govdelivery.com/CL0/https:%2F%2Fwww.governmentjobs.com%2Fcareers%2Fiowa%3Futm_medium=email%26utm_source=govdelivery/1/0100019a35d1e4a9-01150bad-576f-4a74-8c5a-16eb90de376f-000000/KbErQWmhHXFBzFjair1fD929rGoxBCQWEwzc5ILqG0g=429">
https://www.governmentjobs.com/careers/iowa</a>. Applicants are strongly
encouraged to attach both a cover letter and resume to their online
application<br>
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<h2><b> </b></h2><br>
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<h2><b>Job Description</b></h2><br>
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<b>Only applicants who meet the Minimum Qualification Requirements and
all selective requirements (listed below) will be considered.</b><br>
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The Iowa Department for the Blind (IDB) is looking for a dedicated and
organized <b>Administrative Support Assistant 2</b> to join our team! In
this vital role, you'll play a key part in supporting our mission to
empower individuals who are blind or low vision. You'll provide essential
administrative support to our Vocational Rehabilitation program and
counselors, directly contributing to successful outcomes for our
clients.<br>
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<b>What You'll Do:</b><br>
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· <b>Clerical & Office
Management:</b><br>
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o Keep our counselors' schedules running smoothly by
coordinating appointments and tracking important dates like eligibility,
Individualized Employment Plan (IEP) development, and case closures.<br>
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o Connect with various stakeholders, including administrative
units, vendors, clients, and other service providers, to ensure seamless
operations.<br>
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o Maintain comprehensive records of clients, internal
contacts, company directories, vendor information, and community
resources.<br>
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· <b>Case Management
Support:</b><br>
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o Proactively monitor and track the receipt of critical
reports and medical records needed for counselors to make timely
eligibility determinations.<br>
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o Help clients access necessary services by arranging or
providing transportation and authorizing services as directed.<br>
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o Be a crucial support system for our Vocational
Rehabilitation Counselors, helping them achieve successful employment
outcomes for our clients.<br>
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· <b>Client Service
Provision:</b><br>
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o Prepare, record, and process service authorizations after
they've been reviewed by the counselor.<br>
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o Engage with and recruit new providers and vendors to expand
our network of support.<br>
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o Coordinate the timely delivery of services to our
clients.<br>
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· <b>Client Case File
Management:</b><br>
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o Maintain organized and accessible open and closed client
files.<br>
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o Oversee all electronic filing processes, including daily
review of new case documents, to ensure accuracy and compliance.<br>
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o Assist with filing and research for closed or transferred
paper case files.<br>
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o Review case records to ensure they meet all federal, state,
and agency documentation requirements.<br>
<h2><b> </b></h2><br>
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<h2><b>Selectives</b></h2><br>
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<b><u>081 Typing Score of 60 or greater (60-69 WPM)</u>:</b><br>
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Information about typing tests and scores related to State of Iowa
employment can be found
at:<a href="https://das.iowa.gov/human-resources/state-employment/typing-test-information">
https://das.iowa.gov/human-resources/state-employment/typing-test-information</a>
.<br>
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And<br>
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<b><u>207 Editing</u>: </b><br>
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6 months experience, 12 semester hours, or a combination of both in
applying analysis and judgment to find and solve problems of grammar,
spelling, punctuation, substance, format, organization, and style by
altering, adapting, or refining content of publications, mass mailings,
forms, or other material. Includes reviewing text for inconsistencies and
rewriting text to improve accuracy, clarity, coherence, consistency, and
effectiveness.<br>
<h2><b> </b></h2><br>
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<h2><b>Minimum Qualification Requirements</b></h2><br>
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Applicants must meet at least one of the following minimum requirements
to qualify for positions in this job classification: <br>
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1. One year of full-time work experience in
general office, clerical, data entry/processing, or related work.<br>
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2. A total of one year of education and/or
full-time experience (as described in number one), where thirty semester
hours of accredited college or university coursework in any field equals
one year of full-time experience.<br>
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3. Current, continuous experience in the state
executive branch that includes six months of full-time work as an
Administrative Support Assistant 1.<br>
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For more information click on this
<a href="https://links-1.govdelivery.com/CL0/https:%2F%2Fdas.iowa.gov%2Fmedia%2F4905%2Fdownload%3Finline=%26utm_medium=email%26utm_source=govdelivery/1/0100019a35d1e4a9-01150bad-576f-4a74-8c5a-16eb90de376f-000000/M9CepRVGhX1zYydlsNISOoFYzB6dKY_f3MppNG0stsM=429">
link to view the job description</a> <br>
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<h2><b>Additional Qualification Requirements</b></h2><br>
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<b><u>***Please Note:</u> </b>If you do not have a test, you may schedule
a time with IowaWorks locations across the state, schools or other places
to take tests. We are temporarily allowing ONLINE tests. Many free
and reliable tests can be found by searching online. A site that
has been popular amongst applicants is
<a href="https://links-1.govdelivery.com/CL0/http:%2F%2Fspeedtypingonline.com%2F%3Futm_medium=email%26utm_source=govdelivery/1/0100019a35d1e4a9-01150bad-576f-4a74-8c5a-16eb90de376f-000000/RVeIkmS0XKfOf3x6yO6VZMk7ehmwQkLfIJn4brt5zXU=429">
speedtypingonline.com</a>. You may also use
<a href="https://links-1.govdelivery.com/CL0/http:%2F%2Ftyping.com%2F%3Futm_medium=email%26utm_source=govdelivery/1/0100019a35d1e4a9-01150bad-576f-4a74-8c5a-16eb90de376f-000000/wVxWbb6472gC9J_9Af8aLS8iER1xRlW-sJgpS4l6YsI=429">
typing.com</a> or
<a href="https://links-1.govdelivery.com/CL0/http:%2F%2Ftypingtest.com%2F%3Futm_medium=email%26utm_source=govdelivery/1/0100019a35d1e4a9-01150bad-576f-4a74-8c5a-16eb90de376f-000000/G79C0Ry7gOHRrQ037FmxbHoyzX09WDHFP_XDrOcYM0M=429">
typingtest.com</a>. The test can be accepted if it is witnessed by
another person and it has met the requirements/guidelines on the document
submitted. <br>
<br>
<b><u>These guidelines must be met and need to be on the typing document
you submit:</u></b><br>
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· Gross number of words typed
in a <b>five minute timed test</b><br>
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· Number of errors<br>
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· Net words per minute (one
point deduction for each error)<br>
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· Your name and date must be
on the document submitted to this office.<br>
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· And it must be signed off by
a witness or from the typing website's electronic signature. <br>
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· Tests must be attached to
the online application.<br>
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<b>Apply</a></b><br>
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