[Jobs] CRM Dashboard

Reyazuddin, Yasmin Yasmin.Reyazuddin at montgomerycountymd.gov
Thu Aug 9 15:21:13 UTC 2018

>From what I know at my job,
CRM is
Customer relations management.
It is a software to manage the calls coming into the call center. I believe it will depend what kind of software the company is using.
Oracle is one big company that makes this kind of software. It will also depend on how oracle is set up.
I hope you get the job and have no problems.

Yasmin Reyazuddin, Customer Service Representative II
MC311 Customer Service Center
Office of Public Information
1401 Rockville Pike., Suite #300
Rockville, MD 20852
phone: 240-777-0311
email: yasmin.reyazuddin at montgomerycountymd.gov<mailto:your%20name at montgomerycountymd.gov>

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From: Jobs [mailto:jobs-bounces at nfbnet.org] On Behalf Of Kelly via Jobs
Sent: Thursday, August 09, 2018 10:49 AM
To: Jobs for the Blind <jobs at nfbnet.org>
Cc: Kelly <kellykasper at cox.net>
Subject: [Jobs] CRM Dashboard

Hello, I am in the process of looking for employment, many of the ads mention CRM, usually adding the word dashboard.  Have searched down the definition but now am wondering if a strictly JAWS user would be able to navigate this software without Magic or any other addition.  Any thoughts?  Will tell you that though I'm proficient with JAWS on the internet, I would be considered a dinosaur as far as technically advanced goes.


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