[KeyStoneChapter] Fwd: NLS BARD Support: BARD 2.0 Login Issues

Wed Aug 27 19:31:06 UTC 2025

FYI

Stacie

*Stacie Leap*
stacie.leap at gmail.com | 215.776.6741

---------- Forwarded message ---------
From: Library of Congress <loc at service.govdelivery.com>
Date: Wed, Aug 27, 2025 at 1:56 PM
Subject: NLS BARD Support: BARD 2.0 Login Issues
To: <stacie.leap at gmail.com>

[image: NLS BARD Support from the Library of Congress]
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BARD 2.0 Login Issues

NLS is aware that some patrons are experiencing login issues with the BARD
2.0 website. Please be aware that we are actively working on resolving
these issues.

Meanwhile, as a workaround, NLS has removed the Remember Me option from the
BARD 2.0 login page. This means that when logging in to BARD, patrons will
be required to enter their email address and password every time. Again,
this is a workaround and may not address all of the login issues. We will
post another message like this one, when the authorization issue as it
relates to the Remember Me option has been remedied.

If libraries or patrons continue to have login problems, they should
contact tech support at nlsdownload at loc.gov for individual assistance.

—The BARD Support Team

Send comments, questions, or concerns to NLSDownload at loc.gov
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*You are subscribed to NLS BARD Support from the Library of Congress.*
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