From sharlyn at tbase.com Mon Nov 2 14:45:12 2015 From: sharlyn at tbase.com (Sharlyn) Date: Mon, 2 Nov 2015 14:45:12 +0000 Subject: [Mabs] Only a few weeks left to have your voice heard. Share you experience! Message-ID: <4f091c6113f54972800259f7a9ced9ea@MBX07A-IAD3.mex06.mlsrvr.com> November 15th is the final day to submit your feedback on the availability of accessible information from your North American service providers. T-Base's customers-the corporate community-are keenly interested in this topic and want to know how to improve the user experience. Yet, in order to gather and share the findings, feedback from the blind community is needed to make the final report statistically sound. By completing the surveys, you can have your say. So this is a deadline you do not want to miss! Comments we've received from respondents so far: "This is a great initiative, as it invites consumers who are blind, like myself, to share what it's like to request and obtain documents in alternate formats. I think it's important that service providers have this information." "The surveys are quick and easy to do. Anyone with a visual impairment should provide feedback. After all, doing so will benefit the entire blind community." "There are so few questionnaires that give us the opportunity to tell our service providers what works and what doesn't. I can see this paving the way for greater accessibility in several industries." If you haven't done so already, please complete one or more of the following questionnaires by November 15th: List of 5 items: * Accessibility: Call Center: http://www.tbase.com/webform/accessibility-call-center-questionnaire-0 * Accessibility: In-Person Experience: http://www.tbase.com/webform/accessibility-walk-questionnaire * Accessibility: Online or Mobile App: http://www.tbase.com/webform/accessibility-online-or-mobile-app-qustionnaire * Delivery of Requested Accessible Documents: http://www.tbase.com/webform/delivery-requested-accessible-documentation-questionnaire * Satisfaction with Accessible Documents: http://www.tbase.com/webform/satisfaction-accessible-documentation-questionnaire-0 List end Thank you! Sharlyn Ayotte Consumer Engagement Officer T-Base Communications Phone: 613-236-0866 | Toll free: 1-800-563-0668 www.tbase.com | Ogdensburg, NY | Ottawa, ON Have questions? We have answers. Just ask us! #asktbase ALL TOUCH POINTS. ALL ACCESS METHODS. ALL FORMATS.TM Continue to receive the latest updates on accessibility legislation. Opt-in to stay informed This email may contain information that is privileged and confidential. If you have received this communication in error, please delete this email message immediately. From sharlyn at tbase.com Fri Nov 20 17:49:44 2015 From: sharlyn at tbase.com (Sharlyn) Date: Fri, 20 Nov 2015 17:49:44 +0000 Subject: [Mabs] =?windows-1252?q?LAST_CHANCE=85_to_have_your_voice_heard_a?= =?windows-1252?q?bout_the_accessibility_of_information?= Message-ID: Due to the influx of responses from participants sharing their feedback on the availability of accessible information from North American service providers, I would like to inform you that T-Base is extending the deadline to share your experience. T-Base?s customers?the corporate community?are keenly interested in this topic and want to know how to improve the user?s experience requesting and receiving accessible information. Your feedback is important, as it will allow T-Base to produce a substantial report on the accessibility of information from service providers and share that report with corporate customers and end-user consumers. If you haven?t done so already, please complete one or more of the following questionnaires. List of 5 items: ? Accessibility: Call Center: http://www.tbase.com/webform/accessibility-call-center-questionnaire-0 ? Accessibility: In-Person Experience: http://www.tbase.com/webform/accessibility-walk-questionnaire ? Accessibility: Online or Mobile App: http://www.tbase.com/webform/accessibility-online-or-mobile-app-qustionnaire ? Delivery of Requested Accessible Documents: http://www.tbase.com/webform/delivery-requested-accessible-documentation-questionnaire ? Satisfaction with Accessible Documents: http://www.tbase.com/webform/satisfaction-accessible-documentation-questionnaire-0 List end Thank you! Sharlyn Ayotte Consumer Engagement Officer T-Base Communications Phone: 613-236-0866 | Toll free: 1-800-563-0668 www.tbase.com | Ogdensburg, NY | Ottawa, ON Have questions? We have answers. Just ask us! #asktbase ALL TOUCH POINTS. ALL ACCESS METHODS. ALL FORMATS.TM Continue to receive the latest updates on accessibility legislation. Opt-in to stay informed This email may contain information that is privileged and confidential. If you have received this communication in error, please delete this email message immediately.