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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;min-width: 100%'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><div id=tracking-image><p class=MsoNormal style='mso-line-height-alt:.75pt'><span style='font-size:1.0pt;border:solid windowtext 1.0pt;padding:0in'><img width=100 height=100 style='width:1.0416in;height:1.0416in' id="Picture_x0020_1" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><span style='font-size:1.0pt'><o:p></o:p></span></p></div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:#CCCCCC url('')'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=700 style='width:525.0pt'><tr><td valign=top style='padding:11.25pt 7.5pt 11.25pt 7.5pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='border:solid #CCCCCC 1.0pt;background:white;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div><p class=MsoNormal align=center style='text-align:center;line-height:22.5pt'> <o:p></o:p></p></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 30.0pt 7.5pt 30.0pt'><p class=MsoNormal align=center style='text-align:center'><span style='border:solid windowtext 1.0pt;padding:0in'><img width=600 height=600 style='width:6.25in;height:6.25in' id="Picture_x0020_2" src="cid:~WRD0001.jpg" alt="Image removed by sender. Massachusetts Department of Unemployment Assistance Paid Research Opportunity"></span><o:p></o:p></p></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 30.0pt 7.5pt 30.0pt'><p><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>The Department of Unemployment Assistance (DUA), in partnership with GoInvo (a research firm), is conducting a research study to collect feedback from Massachusetts residents on the new state unemployment insurance website.</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p> </o:p></span></p><p><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>The goal of this research study is to collect feedback about the new website, where individuals will be able to apply for and manage their unemployment insurance benefits. </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p> </o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="https://m9n59dabb.cc.rs6.net/tn.jsp?f=001Zlr_GaTLkgYzBMfMa_tooBFqoov-5tNQvAccAzOKkyBg5YV0JVELhuAbMXN29jGWJDb4JblwDxIghQGgo60AZyIhR1XFglYsU0IotZUEYZ3uD8m2LMys7bGw5bTIL6e4tVKu6E6C_KdMoi4OHXjUx7I_1aCJZci1mzg3Or7P29vASkUYRWqMlREW5frujIvOLYeg8pySzfdsw3gFohNL9bmZo5pk-TUKWP-d-pJ169iXddeHdqkgxMfuAbBB3ea-lxsZzHLlgFE=&c=oUbk6R2IuJ33Ap3de3efxrv6UG9YJVHcK-5Flag6J7KnCsHKMnNHiA==&ch=rmoBmCnIOvbP7LrvcYXoCQ6y5Z0UR99L25h3id4Nm279XKkD0kx3NA==" target="_blank"><b><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#33679C'>Would you be interested in participating in this study? If so, please complete this form</span></b></a></span><b><u><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#33679C'>.</span></u></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p> </o:p></span></p><p><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>If you are selected to participate, here is what you can expect next: </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>GoInvo will email you to schedule a 90-minute session either in-person in downtown Boston or virtually.</span><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>After completing the session, you will receive a <b>$90 virtual gift card</b> to compensate you for your time. </span><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p><p class=indent--1 style='margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>During the session, you would be given activities to complete on a test unemployment insurance website on a desktop or mobile device. Researchers will watch you and ask you questions. </span><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p><p class=indent--1><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p> </o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="https://m9n59dabb.cc.rs6.net/tn.jsp?f=001Zlr_GaTLkgYzBMfMa_tooBFqoov-5tNQvAccAzOKkyBg5YV0JVELhuAbMXN29jGWJDb4JblwDxIghQGgo60AZyIhR1XFglYsU0IotZUEYZ3uD8m2LMys7bGw5bTIL6e4tVKu6E6C_KdMoi4OHXjUx7I_1aCJZci1mzg3Or7P29vASkUYRWqMlREW5frujIvOLYeg8pySzfdsw3gFohNL9bmZo5pk-TUKWP-d-pJ169iXddeHdqkgxMfuAbBB3ea-lxsZzHLlgFE=&c=oUbk6R2IuJ33Ap3de3efxrv6UG9YJVHcK-5Flag6J7KnCsHKMnNHiA==&ch=rmoBmCnIOvbP7LrvcYXoCQ6y5Z0UR99L25h3id4Nm279XKkD0kx3NA==" target="_blank"><b><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#33679C'>Please complete this form if you are interested in participating in this study</span></b></a></span><b><u><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#33679C'>.</span></u></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p> </o:p></span></p><p><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>Thank you for your time and for considering signing up to participate in the study. </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:7.5pt 30.0pt 7.5pt 30.0pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr style='height:.75pt'><td style='background:black;padding:0in 0in 0in 0in;height:.75pt'><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><span style='color:white;border:solid windowtext 1.0pt;padding:0in'><img border=0 width=5 height=1 style='width:.05in;height:.0083in' id="Picture_x0020_3" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><o:p></o:p></p></td></tr></table></div></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 30.0pt 7.5pt 30.0pt'><p><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>This paid research opportunity is being led by the Massachusetts Department of Unemployment Assistance (DUA) and GoInvo. The Massachusetts Commission for the Blind (MCB) is sharing this opportunity with our registrants for informational purposes only. For any questions or further details, please </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="mailto:nharoyan@charter.net" target="_blank"><b><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#33679C'>email Nona Haroyan</span></b></a></span><span style='font-size:13.5pt;font-family:"Tahoma",sans-serif;color:black'>. MCB is not involved in this project and cannot provide additional information.</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:7.5pt 30.0pt 7.5pt 30.0pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr style='height:.75pt'><td style='background:black;padding:0in 0in 0in 0in;height:.75pt'><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><span style='color:white;border:solid windowtext 1.0pt;padding:0in'><img border=0 width=5 height=1 style='width:.05in;height:.0083in' id="Picture_x0020_4" src="cid:~WRD0001.jpg" alt="Image removed by sender."></span><o:p></o:p></p></td></tr></table></div></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="60%" valign=top style='width:60.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 15.0pt 7.5pt 30.0pt'><p><b><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#3E3E3E'>Massachusetts Commission for the Blind</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#3E3E3E'>600 Washington Street, Boston, MA 02111</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="tel:18003926450" target="_blank"><span style='font-family:"Tahoma",sans-serif;color:#3366CC;text-decoration:none'>1-800-392-6450</span></a><o:p></o:p></span></p></td></tr></table></div></td><td width="40%" valign=top style='width:40.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr style='height:.75pt'><td width="100%" valign=top style='width:100.0%;padding:7.5pt 30.0pt 7.5pt 15.0pt;height:.75pt'><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><a href="https://m9n59dabb.cc.rs6.net/tn.jsp?f=001Zlr_GaTLkgYzBMfMa_tooBFqoov-5tNQvAccAzOKkyBg5YV0JVELhvk58sc2ok6dvv7uGco--rVQBqnQN8aNtorS_54uezEzEOXTt3NtIbX-tL2RjOOOo4iq9CmQcVZL-WEKPc_5Ib0gPWkRGuS4S9WYfh5TEB6I&c=oUbk6R2IuJ33Ap3de3efxrv6UG9YJVHcK-5Flag6J7KnCsHKMnNHiA==&ch=rmoBmCnIOvbP7LrvcYXoCQ6y5Z0UR99L25h3id4Nm279XKkD0kx3NA=="><span style='border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img border=0 width=32 height=32 style='width:.3333in;height:.3333in' id="Picture_x0020_5" src="cid:~WRD0001.jpg" alt="Image removed by sender. 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