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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='mso-ligatures:standardcontextual'>Shara Winton<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:standardcontextual'>President, National federation of the Blind of Massachusetts<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:standardcontextual'><a href="http://www.nfbma.org/"><span style='color:#0563C1'>www.nfbma.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:standardcontextual'><a href="mailto:sharawinton@gmail.com"><span style='color:#0563C1'>sharawinton@gmail.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:standardcontextual'>617-304-0347<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Massachusetts-NFB <massachusetts-nfb-bounces@nfbnet.org> <b>On Behalf Of </b>Massachusetts Commission for the Blind via Massachusetts-NFB<br><b>Sent:</b> Tuesday, October 1, 2024 3:48 PM<br><b>To:</b> massachusetts-nfb@nfbnet.org<br><b>Cc:</b> Massachusetts Commission for the Blind <mcbinfo@massachusettscommissionfortheblind.ccsend.com><br><b>Subject:</b> [Massachusetts-NFB] MBTA Switches to Non-Personalized Blind Access CharlieCards Starting Today!<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div id=tracking-image><p class=MsoNormal style='mso-line-height-alt:.75pt'><span style='font-size:1.0pt'><img src="data:image/gif;base64,R0lGODlhAQABAJEAAP///wAAAAAAAAAAACH5BAkAAAAALAAAAAABAAEAAAgEAAEEBAA7" width="1" height="1" alt="Web Bug from https://m9n59dabb.cc.rs6.net/on.jsp?ca=553199b1-054f-42df-9588-22a3cf87f8fe&a=1134000289612&c=180aeb2c-de11-11ed-8aa5-fa163ec87d62&ch=180b65b6-de11-11ed-8aa5-fa163ec87d62" /></span><span style='font-size:1.0pt'><o:p></o:p></span></p></div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:#CCCCCC url('')'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=700 style='width:525.0pt'><tr><td valign=top style='padding:11.25pt 7.5pt 11.25pt 7.5pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='border:solid #CCCCCC 1.0pt;background:white;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div><p class=MsoNormal align=center style='text-align:center;line-height:22.5pt'> <o:p></o:p></p></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 30.0pt 7.5pt 30.0pt'><p class=MsoNormal align=center style='text-align:center'><img border=0 width=600 height=200 style='width:6.25in;height:2.0833in' id="_x0000_i1033" src="https://files.constantcontact.com/c473fa70801/a5b13832-0380-4919-98e8-d530b43f4117.jpg?rdr=true" alt="Hand tapping a reduced fare card at a gate"><o:p></o:p></p></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 30.0pt 7.5pt 30.0pt'><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>As of October 1, 2024, MBTA </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="https://m9n59dabb.cc.rs6.net/tn.jsp?f=001B_91-FhdXCPl4QUcp9r3gKIGOfDJ6T13at2cdtX6Lwz0-eDWYUDvOw2cHevsi5Z-R0ZdwK318dMHYj2E7QIn2oENSUQi-d19iS7ZTUyS45tUifWYXpDT3Wcb_8ZuC8gIrXo1UhPc6AphRHgIl1CxA3ewWUjgZrJt0uZUSgzwJWQ=&c=EHki-rXh6CtA0W7LcPm9fS19MYMsY4W0FErplbdK4t4xeeejUPTWKQ==&ch=5uQc6iWKr1AdkeqW44y-Qku4ZKeIqq-6uE7nTPZ_RKOywH5pCz_lyw==" target="_blank"><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#3366CC;text-decoration:none'>reduced fare</span></b></a></span><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'> program cards are being replaced with non-personalized cards. Program benefits will remain the same. </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'> </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>Riders applying for a <b>new or replacement</b> </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="https://m9n59dabb.cc.rs6.net/tn.jsp?f=001B_91-FhdXCPl4QUcp9r3gKIGOfDJ6T13at2cdtX6Lwz0-eDWYUDvO6CF2av3a6kfUBEF38Z2hnXRycQ-lMDHrddICAyC24WlRBU3E79VhYQtU7VxfTbYgjvD20OyzUgPtO8XDUabu5IuHJQoL_ab3pO-HiSEvAcr-FYGaXJJi2QaS3TrtQdthEb4Kp-k82flpqPLT1UjBEk=&c=EHki-rXh6CtA0W7LcPm9fS19MYMsY4W0FErplbdK4t4xeeejUPTWKQ==&ch=5uQc6iWKr1AdkeqW44y-Qku4ZKeIqq-6uE7nTPZ_RKOywH5pCz_lyw==" target="_blank"><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#3366CC;text-decoration:none'>Blind Access CharlieCard</span></b></a></span><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'> will receive a card that no longer includes their photo or a printed expiration date. By making this change, the MBTA is working to reduce the amount of time between a rider being approved for and receiving their new or replacement reduced fare CharlieCard. </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'> </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>Riders with the new, non-personalized cards can find their card expiration date by:</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'> </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>Tapping them at a fare vending machine</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>Checking the application approval email</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>Checking the printed packing slip received with a card</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p><p class=MsoNormal style='margin-left:.5in;text-indent:-12.0pt;mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>Checking the letter received during an in-person card pickup</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'> </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>Riders with personalized cards that have a photo and printed expiration date can continue using those cards as they usually do. Existing cards do not need to be replaced unless they are lost, damaged, or expired.</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p> </o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>You can apply for a new, renewal, or replacement Blind Access CharlieCard </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="https://m9n59dabb.cc.rs6.net/tn.jsp?f=001B_91-FhdXCPl4QUcp9r3gKIGOfDJ6T13at2cdtX6Lwz0-eDWYUDvOxqq1vu77c3btdSvinCPowKRp2r-BUH1pYEmM6oNuVOhFl3w00pMlU4zW67IOhuqlBpn-JE-bYIkBQx6v9KcIggAQP2eSqanLSSfYMtCk7Cle5RHjaBotd77Ud2i4F2dM2T2AF4WS4TPX6C-j380QejHhdnWDR6wW2rTdmydMJebStGMpc0T5Sn34vXCccPJRI7OsVArj46q_ptqJ6EFlwVCk96faalqlg==&c=EHki-rXh6CtA0W7LcPm9fS19MYMsY4W0FErplbdK4t4xeeejUPTWKQ==&ch=5uQc6iWKr1AdkeqW44y-Qku4ZKeIqq-6uE7nTPZ_RKOywH5pCz_lyw==" target="_blank"><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#3366CC;text-decoration:none'>online </span></b></a></span><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>or at the </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="https://m9n59dabb.cc.rs6.net/tn.jsp?f=001B_91-FhdXCPl4QUcp9r3gKIGOfDJ6T13at2cdtX6Lwz0-eDWYUDvOxqq1vu77c3bZ28N88ANnFggvcGBEQb7H-YFdIJArxitNK2nzKor1oPGr4FQDgFATtiLdAyPw0wslP1lu2Ln1JT18Vr8ZygYOY7My3gyYCdjSf35odQ4lTgCiwcG9Qmu6Qp8_AJx2lJT&c=EHki-rXh6CtA0W7LcPm9fS19MYMsY4W0FErplbdK4t4xeeejUPTWKQ==&ch=5uQc6iWKr1AdkeqW44y-Qku4ZKeIqq-6uE7nTPZ_RKOywH5pCz_lyw==" target="_blank"><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#3366CC;text-decoration:none'>Charlie Service Center</span></b></a></span><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>. You can also replace a lost, stolen, or expired Blind Access CharlieCard, by contacting Customer Support at </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="tel:617-222-3200" target="_blank"><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#3366CC;text-decoration:none'>617-222-3200</span></b></a></span><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>. </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p> </o:p></span></p><p><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>Please direct all questions to </span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="https://m9n59dabb.cc.rs6.net/tn.jsp?f=001B_91-FhdXCPl4QUcp9r3gKIGOfDJ6T13at2cdtX6Lwz0-eDWYUDvOw2cHevsi5Z-uZm4hr67MYPkTGo_z_0EL2d_2deS5fx_GlB1pX-rX_F7_ZOrWs0AuPK956QHNDO1smGbLsHR13RarotS1wueKmvFW5s0VAvNzum_a6qO7hs=&c=EHki-rXh6CtA0W7LcPm9fS19MYMsY4W0FErplbdK4t4xeeejUPTWKQ==&ch=5uQc6iWKr1AdkeqW44y-Qku4ZKeIqq-6uE7nTPZ_RKOywH5pCz_lyw==" target="_blank"><b><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:#3366CC;text-decoration:none'>MBTA Customer Support</span></b></a></span><span style='font-size:12.0pt;font-family:"Tahoma",sans-serif;color:black'>.</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="100%" valign=top style='width:100.0%;padding:7.5pt 30.0pt 7.5pt 30.0pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr style='height:.75pt'><td style='background:black;padding:0in 0in 0in 0in;height:.75pt'><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><span style='color:white'><img border=0 width=5 height=1 style='width:.05in;height:.0083in' id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p></td></tr></table></div></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="60%" valign=top style='width:60.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:7.5pt 15.0pt 7.5pt 30.0pt'><p><b><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#3E3E3E'>Massachusetts Commission for the Blind</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#3E3E3E'>600 Washington Street, Boston, MA 02111</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><o:p></o:p></span></p><p><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#3E3E3E'><a href="tel:18003926450" target="_blank"><span style='font-family:"Tahoma",sans-serif;color:#3366CC;text-decoration:none'>1-800-392-6450</span></a><o:p></o:p></span></p></td></tr></table></div></td><td width="40%" valign=top 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