[Md-sligo] Discrimination Claim and Loophole

Tue Aug 16 16:54:45 UTC 2016

Thanks Hennery, 
We in the chapter are always here to assist anyone in such matters. 
Once again, I want to remind everyone, whenever you call the MC311 or PG311 service, get the service request number. It helps to track what happened to your request complaint or inquiry. 
The last 5 digits are most important. 
Yes, I do not work at MC311, but I know that the people are very good. 

Yasmin Reyazuddin 
Aging & Disability Services 
Montgomery County Government 
Department of Health & Human Services 
401 Hungerford Drive (3rd floor) 
Rockville MD 20850 
240-777-0311 (MC311) 
240-777-1556 (personal) 
240-777-1495 (fax) 
office hours 8:30 am 5:00 pm 
Languages English, Hindi, Urdu, Braille 
This message may contain protected health information or other information that is confidential or privileged. If you are not the intended recipient, please contact the sender by return mail and destroy any copies of this material. 
Thank you.

-----Original Message-----
From: MD-Sligo [mailto:md-sligo-bounces at nfbnet.org] On Behalf Of Henry Osborne via MD-Sligo
Sent: Tuesday, August 16, 2016 12:26 PM
To: Sligo Creek Chapter list, NFB of Maryland <md-sligo at nfbnet.org>
Cc: Henry Osborne <hosbornejr at gmail.com>
Subject: Re: [Md-sligo] Discrimination Claim and Loophole

Hi All;
Thank you all again for your support and help with this matter.
My dog is feeling a little bit better today, (we're taking things one day at a time with her. ) Yasmin, to answer one of your questions, Terry and I both have Call and Ride cards, and we take turns using them to save on the amount that we both get per month. That is why she put the cab order on her card wwhile I was sitting and taking care of the dog.
I will be in contact with President Menecky later today.
Janice, I know that you have a lot on your plate now, but, can we talk about trying to get a NAGDU division of Md started? I'll gladly take on that task if you send me the contact info, and any other information that I will need to get it started.
Terry and I will continue to keep you all posted on our progress with this situation.
Henry Terry and Sophie

-----Original Message-----
From: Powers, Terry (NIH/NCI) [E] via MD-Sligo
Sent: Tuesday, August 16, 2016 10:52 AM
To: 'Sligo Creek Chapter list, NFB of Maryland'
Cc: Powers, Terry (NIH/NCI) [E]
Subject: Re: [Md-sligo] Discrimination Claim and Loophole

Thanks, Tom for your support and everyone else!
We need to stand up for our rights!
This was a shock and after a full day at the grommer and vet and walking 
around Kentland, killing time and getting drenched, in the rain!
We sure did not need this!

Terry, Henry and Sophie, licking her woonded paw!

-----Original Message-----
From: Thomas Bickford via MD-Sligo [mailto:md-sligo at nfbnet.org]
Sent: Tuesday, August 16, 2016 10:37 AM
To: 'Sligo Creek Chapter list, NFB of Maryland' <md-sligo at nfbnet.org>
Cc: Thomas Bickford <tbick3 at msn.com>
Subject: Re: [Md-sligo] Discrimination Claim and Loophole

I am very sure that you said "guide dog." I am very sure that all they heard 
of what you said was "DOG!!!" Now that you have shouted it into their 
half-closed ear, they decided that they had better admit that you really did 
say "guide dog." Keep up the fight.

Tom

-----Original Message-----
From: MD-Sligo [mailto:md-sligo-bounces at nfbnet.org] On Behalf Of Brown, 
Debbie via MD-Sligo
Sent: Tuesday, August 16, 2016 10:25 AM
To: 'Sligo Creek Chapter list, NFB of Maryland'
Cc: Brown, Debbie
Subject: Re: [Md-sligo] Discrimination Claim and Loophole

Sounds as if they have been contacted by someone, since they are changing 
their tune.  We do still need to pursue it.

Debbie

From: MD-Sligo [mailto:md-sligo-bounces at nfbnet.org] On Behalf Of Powers, 
Terry (NIH/NCI) [E] via MD-Sligo
Sent: Tuesday, August 16, 2016 10:10 AM
To: 'Sligo Creek Chapter list, NFB of Maryland'
Cc: Powers, Terry (NIH/NCI) [E]
Subject: Re: [Md-sligo] Discrimination Claim and Loophole

I just got his cab number.  It is cab 1066.

I called them, myself.

They said I did not say it was a guide dog, when I know I did.

I always call her a guide dog.

Hope that helps.

Terry

From: Reyazuddin, Yasmin via MD-Sligo [mailto:md-sligo at nfbnet.org]
Sent: Tuesday, August 16, 2016 9:24 AM
To: Sligo Creek Chapter list, NFB of Maryland <md-sligo at nfbnet.org>
Cc: Reyazuddin, Yasmin <Yasmin.Reyazuddin at montgomerycountymd.gov>
Subject: Re: [Md-sligo] Discrimination Claim and Loophole

Terry,

I am just a little confused. Please explain.

Were you also at the pet store of it was just Hennery.

When you say that Hennery was unable to get the cab number or the name, it 
seems that Hennery was the passenger, and not you. The cab drivers will not 
pick up another person if the person with the call&ride is not riding.

Please call me to give me a better picture.

Yasmin Reyazuddin
Aging & Disability Services
Montgomery County Government
Department of Health & Human Services
401 Hungerford Drive (3rd floor)
Rockville MD 20850
240-777-0311 (MC311)
240-777-1556 (personal)
240-777-1495 (fax)
office hours 8:30 am 5:00 pm
Languages English, Hindi, Urdu, Braille

This message may contain protected health information or other information 
that is confidential or privileged. If you are not the intended recipient, 
please contact the sender by return mail and destroy any copies of this 
material.

Thank you.

From: MD-Sligo [mailto:md-sligo-bounces at nfbnet.org] On Behalf Of Powers, 
Terry (NIH/NCI) [E] via MD-Sligo
Sent: Monday, August 15, 2016 4:30 PM
To: 'Sligo Creek Chapter list, NFB of Maryland' <md-sligo at nfbnet.org>
Cc: Powers, Terry (NIH/NCI) [E] <Terry.Powers at nih.gov>
Subject: Re: [Md-sligo] Discrimination Claim and Loophole

I made the phone call from the Banfield Pet Hospital, desk, which is within, 
Pet Smart.

The address is 218 Kentland Blvd., Gaithersburg.

I call about 4:00 pm.  I told them we had a Gide dog and 2 people.

They gave us a 15-20 minute window.

They never give out any kind of code number, like Metro Access, does.

I put it on my call and ride card, under my name, Terry Powers.

They will not give Henry the cab or drivers name.  He knows it was under my 
name.

Hope this helps

I called back around 4:30, about, to complain and to request a new ride.

Terry

From: Reyazuddin, Yasmin via MD-Sligo [mailto:md-sligo at nfbnet.org]
Sent: Monday, August 15, 2016 4:04 PM
To: Sligo Creek Chapter list, NFB of Maryland <md-sligo at nfbnet.org>
Cc: Reyazuddin, Yasmin <Yasmin.Reyazuddin at montgomerycountymd.gov>
Subject: Re: [Md-sligo] Discrimination Claim and Loophole

Hi Hennery

Two very important pieces of information for you.

The complaint will not go to the Transportation. It will go to the taxi cab 
commission. The MC311 person will send it to them. It should be fine.

Do you remember the service request number.

I will need the time date and the exact location of the situation.

This is important to get a solution.

Hope all is well.

Yasmin Reyazuddin
Aging & Disability Services
Montgomery County Government
Department of Health & Human Services
401 Hungerford Drive (3rd floor)
Rockville MD 20850
240-777-0311 (MC311)
240-777-1556 (personal)
240-777-1495 (fax)
office hours 8:30 am 5:00 pm
Languages English, Hindi, Urdu, Braille

This message may contain protected health information or other information 
that is confidential or privileged. If you are not the intended recipient, 
please contact the sender by return mail and destroy any copies of this 
material.

Thank you.

From: MD-Sligo [mailto:md-sligo-bounces at nfbnet.org] On Behalf Of Henry 
Osborne via MD-Sligo
Sent: Monday, August 15, 2016 3:35 PM
To: NFB of Maryland Sligo Creek Chapter list <md-sligo at nfbnet.org>
Cc: Henry Osborne <hosbornejr at gmail.com>
Subject: [Md-sligo] Discrimination Claim and Loophole

Hello to my fellow federationists;

I just had a battle with a Supervisor at the Regency taxi Company of 
Montgomery County concerning a case of discrimination that Terry Powers, my 
Guide Dog, and I experienced on Friday afternoon, the 12th of August.

We were trying to come home from the Pet Smart store in Gaithersburg. Terry 
called a cab for us, and clearly told the dispatcher that we had a Service 
Animal with us. When the driver arrived, he loudly said "I am not taking 
that dog in my car. And, you can call for another cab."

We and several witnesses told him that he was breaking the law, and that it 
was a case of discrimination against us and my dog.

I called the cab company, and was told by a dispatcher that they could not 
tell me the name of the driver or the cab number because it was "Not their 
policy to do so."

I finally got a hold of a supervisor today, and was told that "Their drivers 
are contracted to drive for them, and have the right to refuse anyone with a 
pet or service animal in their cars."

No other drivers from this company have ever refused to take us and my dog, 
and they have all said that it is against the law for any driver to 
discriminate against a disabled person with or without a service animal.

I have already placed a complaint with the Montgomery County 311 system who 
will supposedly forward it on to the Maryland Department of Transportation, 
and I am waiting to hear back from president meneckie, I am also going to 
forward this complaint on to National Headquarters.

I am advising all of my friends to boycott regency Cab Company.

Thank you all for your time.

henry Osborne Jr.

_______________________________________________
MD-Sligo mailing list
MD-Sligo at nfbnet.org
http://nfbnet.org/mailman/listinfo/md-sligo_nfbnet.org
To unsubscribe, change your list options or get your account info for 
MD-Sligo:
http://nfbnet.org/mailman/options/md-sligo_nfbnet.org/tp78y%40nih.gov

_______________________________________________
MD-Sligo mailing list
MD-Sligo at nfbnet.org
http://nfbnet.org/mailman/listinfo/md-sligo_nfbnet.org
To unsubscribe, change your list options or get your account info for 
MD-Sligo:
http://nfbnet.org/mailman/options/md-sligo_nfbnet.org/hosbornejr%40gmail.com 

_______________________________________________
MD-Sligo mailing list
MD-Sligo at nfbnet.org
http://nfbnet.org/mailman/listinfo/md-sligo_nfbnet.org
To unsubscribe, change your list options or get your account info for MD-Sligo:
http://nfbnet.org/mailman/options/md-sligo_nfbnet.org/yasmin.reyazuddin%40montgomerycountymd.gov