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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Millis, Glenn D. [mailto:GMillis@wmata.com] <br><b>Sent:</b> Wednesday, February 08, 2012 2:20 PM<br><b>To:</b> Millis, Glenn D.<br><b>Subject:</b> MetroAccess Token and Voucher Exchange<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div style='margin-bottom:11.0pt'><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Good afternoon,<o:p></o:p></span></p></div><div style='margin-bottom:11.0pt'><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Attached is information on a MetroAccess token and voucher exchange set for February 23, and February 24</span><sup><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>th</span></sup><span style='font-family:"Arial","sans-serif"'>. This is in addition to prior exchanges previously held by Metro. To inform the public, Metro has issued a press release and this information will be provided to MetroAccess customers when they call MetroAccess and when they ride MetroAccess vehicles. Information is also being provided on Metro’s website and through Metro’s Transit Accessibility Center. You assistance in providing this information to MetroAccess customers you serve is appreciated. Thank you.<o:p></o:p></span></p></div><div style='margin-bottom:11.0pt'><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p></div><div style='margin-bottom:11.0pt'><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>MetroAccess token and voucher exchange set for Feb. 23-24 - Value can be transferred to EZ-Pay accounts <o:p></o:p></span></p></div><div style='margin-bottom:11.0pt'><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Registered MetroAccess customers may exchange unopened packages of tokens, paper fare cards and vouchers on Feb. 23 and 24 at Metro sales offices at Metro Center and Metro’s downtown headquarters.<o:p></o:p></span></p></div><div style='margin-bottom:11.0pt'><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>To complete the exchange, customers or their representatives must bring unopened packages of tokens, paper fare cards and vouchers and the registered MetroAccess customer’s EZ-Pay account number to the sales office. Sales office staff will verify the amounts and provide credit to a customer’s MetroAccess EZ-Pay account.<o:p></o:p></span></p></div><div style='margin-bottom:11.0pt'><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>The Metro Center sales office is open weekdays from 8 a.m. to 6 p.m. The sales office at Metro headquarters is open weekdays from 10 a.m. to 3 p.m.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>A link to this information can be found at Metro’s website at <a href="http://www.wmata.com/about_metro/news/PressReleaseDetail.cfm?ReleaseID=5153">http://www.wmata.com/about_metro/news/PressReleaseDetail.cfm?ReleaseID=5153</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>A copy attached for your convenience is also found here. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Respectfully<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Glenn Millis, Director<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>ADA Policy and Planning<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Room 7A-01, 600 5th Street NW<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Washington, DC 20001<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Phone: 202-962-1631<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Arial","sans-serif"'>Fax: 202-962-2722<br>TTY: 202-962-2033<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="http://www.wmata.com/accessibility/"><span style='font-size:12.0pt'>http://www.wmata.com/accessibility/</span></a></span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div></div></body></html>