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<DIV><SPAN class=820250914-31052012><FONT face=Calibri color=#0000ff
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<DIV><SPAN class=820250914-31052012><STRONG><FONT face=Calibri color=#0000ff
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<DIV align=left><FONT face=Arial size=2>Yasmin Reyazuddin </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Aging & Disability Services
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<DIV align=left><FONT face=Arial size=2>Montgomery County Government
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<DIV align=left><FONT face=Arial size=2>Department of Health & Human
Services </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>401 Hungerford Drive (3rd floor)
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<DIV align=left><FONT face=Arial size=2>Rockville MD 20850 </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>240-777-0311 (MC311) </FONT></DIV>
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<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> AAEA-MC@yahoogroups.com
[mailto:AAEA-MC@yahoogroups.com] <B>On Behalf Of </B>African-American Employee
Assoc<BR><B>Sent:</B> Thursday, May 31, 2012 9:49 AM<BR><B>To:</B>
aaea-mc@yahoogroups.com<BR><B>Subject:</B> [AAEA-MC] FW: Public Forum Planned to
Address Home Improvement Issues<BR><BR></FONT></DIV><SPAN
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<P class=MsoNormal><B>For Immediate Release: May 31, 2012</B><O></O></P>
<P class=MsoNormal><B><SPAN style="FONT-SIZE: 9pt"></SPAN></B><O></O></P>
<P class=MsoNormal><B>Public Forum Planned to Address</B><O></O></P>
<P class=MsoNormal><B>Home Improvement Issues </B><O></O></P>
<P class=MsoNormal><O></O></P>
<P
class=MsoNormal>
Montgomery County’s Advisory Committee on Consumer Protection will host a public
forum that will examine home improvement issues, with topics covering everything
from avoiding scams to state licensing requirements. The forum will be
held on Wednesday, June 20 from 7 to 9 p.m., at the Council Office Building, 100
Maryland Ave., First Floor Auditorium, Rockville. Montgomery County
Council Member Nancy Floreen will give introductory remarks.<O></O></P>
<P class=MsoNormal>Entitled, “Improve Your Home Improvement Experience,” the
free forum will be moderated by Eric Friedman, director, Office of Consumer
Protection (OCP). He will lead a discussion with experts on home
improvements, including Marceline White, executive director of the Maryland
Consumer Rights Coalition; Steven Smitson, executive director of the Maryland
Home Improvement Commission (a division of the Maryland Department of Labor,
Licensing, and Regulation); the Montgomery County Department of Permitting
Services; and the National Association of the Remodeling Industry.<O></O></P>
<P class=MsoNormal>“As we approach the summer building season, our Office of
Consumer Protection generally sees a rise in complaints involving home
improvement projects,” said Councilmember Nancy Floreen. “I look forward
to having an opportunity to help educate our residents on ways to avoid getting
scammed while hearing from experts to address all sides of the issue. The
Office of Consumer Protection is such a valuable resource for our residents and
I am pleased to be able to participate in this important forum.”<O></O></P>
<P class=MsoNormal>“Home improvement scams cost consumers tens of thousands of
dollars each year,” said Friedman. “The best defense consumers have
against fraud or disappointment when they employ home improvement contractors is
to get educated about their rights and responsibilities.”<O></O></P>
<P class=MsoNormal>The forum will address a number of topics including common
scams, how to be sure your contractor is properly licensed, how to structure
your home improvement contract, permitting requirements for homeowners and what
remedies are available for consumers. Lights refreshments will be
served.<O></O></P>
<P class=MsoNormal>Pre-registration is not required but is recommended as
seating is limited. Free parking is available. Sign language
interpreter services will be provided only upon request with notice as far in
advance as possible, but no less than 72 hours prior to the event. To
register for the forum or to request sign language or other services or aids
needed to participate in the forum, call 240-777-3636 or MD Relay at
1-800-735-2258, or email <A
href="mailto:consumerprotection@montgomerycountymd.gov">consumerprotection@montgomerycountymd.gov</A>.
<O></O></P>
<P class=MsoNormal>The Office of Consumer Protection investigates thousands of
complaints each year involving new home purchases, home improvements, credit
issues, automotive sales and repairs, retail sales, Internet services and most
other consumer transactions. OCP provides both pre-purchase information to
consumers and speakers to the community on consumer issues.<O></O></P>
<P class=MsoNormal>For more information, call 240-777-3636 or visit <A
href="http://www.montgomerycountymd.gov/consumer">www.montgomerycountymd.gov/consumer</A>.
<O></O></P>
<P class=MsoNormal style="TEXT-ALIGN: center" align=center>#
# #<O></O></P>
<P class=MsoNormal><B>Media Contact: </B> Sue Tucker,
240-777-6507<O></O></P>
<P class=MsoNormal><O></O></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt"></SPAN><O></O></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt"></SPAN><O></O></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt">Office of Public
Information</SPAN><O></O></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt">Montgomery County,
Maryland</SPAN><O></O></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt">240-777-6507</SPAN><O></O></P>
<P class=MsoNormal><O></O></P>
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