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<BODY lang=EN-US vLink=purple link=blue>
<DIV><SPAN class=631442920-12092012><FONT face=Calibri color=#0000ff
size=4><STRONG>FYI </STRONG></FONT></SPAN></DIV>
<DIV><SPAN class=631442920-12092012><STRONG><FONT face=Calibri color=#0000ff
size=4>Metro access news</FONT></STRONG></SPAN></DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Yasmin Reyazuddin </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Aging & Disability Services
</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Montgomery County Government
</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Department of Health & Human
Services </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>401 Hungerford Drive (3rd floor)
</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Rockville MD 20850 </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>240-777-0311 (MC311) </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>240-777-1556 (personal) </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>240-777-1495 (fax) </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>office hours 8:30 am 5:00 pm
</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Languages English, Hindi, Urdu, Braille
</FONT></DIV>
<DIV align=left><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-no-proof: yes">This message may
contain protected health information or other information that is confidential
or privileged. If you are not the intended recipient, please contact the sender
by return mail and destroy any copies of this material.
<o:p></o:p></SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-no-proof: yes">Thank
you.</SPAN></FONT><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face="Times New Roman"
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<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Luecking, Betsy
<BR><B>Sent:</B> Wednesday, September 12, 2012 4:26 PM<BR><B>To:</B> Barrow,
Joy; Betsy Jett (betsyjett@comcast.net); Butler, Charles; Catherine Mello
(cmello@santegroup.org); Charlie Crawford (CCrawford@RCN.com); Christopher Moy
(Christopher.Moy@montgomerycollege.edu); Clem, Carly; Daphne Pallozzi
(dpallozzi@ardmoreenterprises.org); Diana Stewart (diana_stewart@comcast.net);
Francesca Pelligrino (francesca@ccse-maryland.org); Gilman, Francie; Greene,
Nancy (DGS); Hilary Kaplan (littlezork@verizon.net); Jackson, Richard; Janet
Graves-Wright (jgraves-wright@ttlc.org); Jennifer Wolfsheimer
(jennconrad@gmail.com); Jeremy Buzzell (Jeremy.Buzzell@dhs.gov); JOnathan
Pfeffer (Pepper4@aol.com); Kathy Bridgeman (Kathyb@stlukeshouse.com); Kathy
Kolan (Kathy_Kolan@mcpsmd.org); Kenney, John; Lu Merrick
(lmerrick@ivymount.org); Luecking, Betsy; Marcie Povitsky; Mark Loberg
(lobergmh@juno.com); Mark Maxin (markmaxin5@yahoo.com); Megan Larson
(mlarson333@yahoo.com); Nelson Migdal (migdaln@gtlaw.com); Newman, Lauren; Ric
Kienzle (RKienzle@experiencecle.com); Sean Blake (dcsblake@gmail.com); Seth
Morgan (seth.morgan7@gmail.com); Stephen Riley (sriley@stephenfrileypc.com);
Susan Hartung (thehartungs@comcast.net); Susan Smith (susan.smith@hocmc.org);
Taper, Darlene; Ted Gutman (thgutman@gmail.com); Timothy Markwood; Trish
Gallalee (cpwd_chair@verizon.net); Washington, Angela<BR><B>Cc:</B> Anita L.
Cohen (f-acohen@erols.com); Barry Campbell (Barry.j.campbell@noaa.gov); Blaise
Delahoussaye (DelahouB@od.nih.gov); Brigid Doherty (bdoherty@wmata.com);
Buddington, C. (cbuddington@hotmail.com); Carl Schmitt (chschmitt@verizon.net);
Charlie Crawford (Ccrawford@starpower.net); Dona Sauerburger
(sauerburger@mindspring.com); Ellen Farnham (efarnham@clb.org); Gail Snider
(gsnider@clb.org); Harold W. Snider (hlsnider@comcast.net); Jim Datovech
(JDatovech@lkc.com); Jocelyn Hunter (jhunter@clb.org); Judy Rasmussed
(jrasmussen@dors.state.md.us); Mangum, Bruce; Pat Sheehan
(pat.sheehan1@verizon.net); Penny Reeder (Penny.Reeder@gmail.com); Reyazuddin,
Yasmin; Schroeder, Paul (pws@afb.net)<BR><B>Subject:</B> FW: SmarTrip Card
Dispensers<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Commissioners/Friends:
Please see important information on SmarTrip dispensers and accessibility.
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><STRONG><B><FONT face=Papyrus color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Papyrus">Betsy Tolbert
Luecking, Staff Liaison</SPAN></FONT></B></STRONG><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Commission on Veterans
Affairs</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Commission on People with
Disabilities</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><FONT
face=Calibri color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Montgomery</SPAN></FONT></st1:PlaceName><FONT
color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy"> <st1:PlaceType
w:st="on">County</st1:PlaceType></SPAN></FONT></st1:place><FONT color=navy
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy"> Dept. of Health and Human
Services</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><FONT
face=Calibri color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">401
Hungerford Drive</SPAN></FONT></st1:address></st1:Street><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><FONT face=Calibri
color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">Rockville</SPAN></FONT></st1:City><FONT
color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">, <st1:State
w:st="on">MD</st1:State> <st1:PostalCode
w:st="on">20850</st1:PostalCode></SPAN></FONT></st1:place><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">240-777-1256 Voice or via MD Relay
711</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">betsy.luecking@montgomerycountymd.gov</SPAN></FONT><FONT
color=navy><SPAN style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Calibri color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy"><A
href="http://www.montgomerycountymd.gov">www.montgomerycountymd.gov</A><BR><IMG
id=_x0000_i1026 height=50 src="cid:image001.jpg@01CD9103.4BBCDB90" width=178
border=0></SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'">
<HR tabIndex=-1 align=center width="100%" SIZE=3>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Jones,
Carolyn (DOT-TRN) <BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B>
Wednesday, September 12, 2012 8:11 AM<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> Luecking, Betsy<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> FW: SmarTrip Card
Dispensers</SPAN></FONT><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">FYI</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Carolyn
Jones</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Management
Services</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><FONT face=Arial
color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">101 Monroe
Street</SPAN></FONT></st1:address></st1:Street><FONT face=Arial color=navy
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">, 5th
Floor</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><FONT face=Arial
color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Rockville</SPAN></FONT></st1:City><FONT
face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">, <st1:State
w:st="on">Maryland</st1:State> <st1:PostalCode
w:st="on">20850</st1:PostalCode></SPAN></FONT></st1:place><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">240-777-5860</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">e-mail: <A
href="mailto:carolyn.jones@montgomerycountymd.gov">carolyn.jones@montgomerycountymd.gov</A></SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> access
[mailto:access@wmata.com] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, September 11, 2012 3:34
PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> SmarTrip Card
Dispensers</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Dear
Stakeholder,</SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Metro is in the process of
installing new SmarTrip Card dispensers in all of our stations. Late last month
you may have heard or read news stories about these machines and their lack of
some accessibility features. This notice is intended to provide you with some
background and an update on the machines. </SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">As a part of Metro’s fare policy,
and in an effort to provide convenient access to SmarTrip Cards and the discount
that comes with using them, Metro procured 100 dispensers designed to be used
only for the sale of new SmarTrip Cards. It is Metro’s policy to ensure
accessibility on all new equipment introduced to Metro customers. Unfortunately,
the procedure to ensure that this happens was not fully followed, thereby
resulting in a delay in the operational implementation of the SmarTrip Card
dispensers and the benefit they will provide. </SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Metro has a plan in place to have
all of the machines fully accessible with Braille, tactile, and audio enabled
information by November 12, 2012. Metro will then replace all legacy machines
(approximately 50 that have been in service prior to the current accessibility
requirements) by June 30, 2013. These machines are currently located in
high-volume locations and are serving a valuable purpose for customers.
</SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Going forward, Metro will strictly
adhere to its policy of having the Department of Access Services inspect and
sign off on accessibility features prior to the deployment of any such equipment
in the future. Thank you for your support of Metro. Please feel free to contact
me with any questions at 202-962-1125 or by email at <A
href="mailto:cblake@wmata.com"><FONT color=black><SPAN
style="COLOR: windowtext">cblake@wmata.com</SPAN></FONT></A>.</SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Sincerely,</SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Christiaan P. Blake
</SPAN></FONT><o:p></o:p></P>
<P class=MsoPlainText><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Acting Director<BR>Office of
<st1:City w:st="on"><st1:place w:st="on">ADA</st1:place></st1:City> Policy and
Planning</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Department of Access
Services</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Calibri size=2><SPAN
style="FONT-SIZE: 11pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> </SPAN></FONT><o:p></o:p></P></DIV></BODY></HTML>