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<title>Social Security's Field Office Service Changes</title>
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<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>FYI <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Very important information, please read carefully.
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Yasmin Reyazuddin <br>
Aging & Disability Services <br>
Montgomery County Government <br>
Department of Health & Human Services <br>
401 Hungerford Drive (3rd floor) <br>
Rockville MD 20850 <br>
240-777-0311 (MC311) <br>
240-777-1556 (personal) <br>
240-777-1495 (fax) <br>
office hours 8:30 am 5:00 pm <br>
Languages English, Hindi, Urdu, Braille <o:p></o:p></span></font></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>This message may contain protected health
information or other information that is confidential or privileged. If you are
not the intended recipient, please contact the sender by return mail and
destroy any copies of this material. <o:p></o:p></span></font></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Thank you.</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Huggins, Gloria <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 23, 2014
2:45 PM<br>
<b><span style='font-weight:bold'>To:</span></b> #HHS.AgingandDisability<br>
<b><span style='font-weight:bold'>Subject:</span></b> SSA Service Changes
Update<br>
<b><span style='font-weight:bold'>Importance:</span></b> High</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><img
width=1200 height=129 id="_x0000_i1027"
src="https://us.vocuspr.com/Publish/14014/vcsPRAsset_14014_350686_3e7af0c8-8a2e-4989-9d75-08cc0b280694_0.jpg"><o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Dear
Colleague:<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>In
February, we wrote to tell you about some upcoming changes to the services we
provide at Social Security offices across the country. That letter
notified you that, after consultation with stakeholders and feedback from
agency colleagues, we changed the initial date of implementation from February
1, 2014 to October 1, 2014 to help the public adjust to this change and to
allow additional time to conduct outreach and provide education to our
customers on the alternate, more convenient services that we offer.<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Now,
to ensure there are no detrimental consequences to those we serve, we have
decided to continue to provide benefit verification letters in our field
offices until further notice.<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>We
believe that agencies with existing data exchanges with us should not
disadvantage members of the public by needlessly sending them into our offices
when they have the information readily available, and we further believe that
the public will find the convenience of obtaining the information online much
easier and faster than making the trip to an office.<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>We
realize, however, that change does not come quickly or easily. Therefore,
we will continue to conduct and expand our outreach and education with the
public, as well as with our Federal, State, Tribal, and local partners, while
continuing to provide our customers the information they need. This will
enable everyone to get more accustomed to using our online tools and data
exchanges. We will revisit implementation of this change periodically as
we assess the impact of our outreach activities.<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>For
security and privacy reasons, we will move forward with our plans to eliminate
the issuance of Social Security number printouts in our field offices effective
August 1, 2014. <o:p></o:p></span></font></p>
<p><strong><b><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>Please share this information with others in your organization and help
us get the word out to all of your members and constituents</span></font></b></strong><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>We
appreciate your continued support helping to inform the American people about
this important update.<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>If
you have questions, please feel free to contact<font color="#1f497d"><span
style='color:#1F497D'> </span></font>me at 877 512-3848 ext. 20861 or <a
href="mailto:Diana.varela@ssa.gov">Diana.varela@ssa.gov</a><font color="#1f497d"><span
style='color:#1F497D'>.</span></font><o:p></o:p></span></font></p>
<p><font size=2 color="#1f497d" face=Calibri><span style='font-size:11.0pt;
font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Sincerely,<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Diana
Varela<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Stay
connected with <a
href="http://SSA.pr-optout.com/Tracking.aspx?Data=HHL%3d%3a%2f%3c1%3f9-%3eLCE1%3b%2b43.LP%3f%40083%3a&RE=IN&RI=1610745&Preview=False&DistributionActionID=297063&Action=Follow+Link">Social
Security</a>:<o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><a
href="http://www.facebook.com/socialsecurity"><span style='text-decoration:
none'><img border=0 width=32 height=32 id="_x0000_i1028"
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none'><img border=0 width=32 height=32 id="_x0000_i1032"
src="http://www.socialsecurity.gov/socialmedia/images/webinar_person_32x32.png"></span></a><o:p></o:p></span></font></p>
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<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=1 color=black face=Arial><span style='font-size:
8.0pt;font-family:Arial;color:black'>If you would rather not receive future
communications from Social Security Administration, let us know by clicking <a
href="http://SSA.pr-optout.com/OptOut.aspx?14014x22889x349279x3x1610745x24000x6&Email=valencia.moody%40ssa.gov">here.</a><br>
Social Security Administration, 3409 Annex 6401 Security Boulevard, Baltimore,
MD 21235 United States<o:p></o:p></span></font></p>
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