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<img src="cid:image001.jpg@01CFCB48.7EBBE280"
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<div class=Section1>
<p class=MsoNormal><a name=skip></a><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Montgomery County Department of Transportation<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Division of Transit Services <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Title VI<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Montgomery</span></font></st1:PlaceName>
<st1:PlaceType w:st="on">County</st1:PlaceType></st1:place> assures that no
person shall, on the grounds of race, color, or national origin, as provided by
Title VI of the Civil Rights Act of 1964 and the Civil Rights Act of 1987, be
excluded from the participation in, be denied the benefits of, or be otherwise
subjected to discrimination under any program or activity. For more information
or to file a complaint, please contact the Montgomery County Office of Human
Rights.<o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Ride On <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Review of Title VI Policies<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Public Comment Period and Information Sessions<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Interested persons are encouraged to participate as <st1:place w:st="on"><st1:PlaceName
w:st="on">Montgomery</st1:PlaceName> <st1:PlaceType w:st="on">County</st1:PlaceType></st1:place>
– Ride On seeks public comment on its proposed Title VI definitions,
service standards and policies. The draft Title VI policies including the
definitions of major service changes, disparate impact and disproportionate
burden are posted on Ride On’s web page at <a
href="http://www.rideonbus.com/"><font color=black><span style='color:windowtext;
text-decoration:none'>http://www.rideonbus.com</span></font></a>. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Written comments will be accepted through September 30, 2014 and should
be addressed to: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Title VI Comments,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Ride On Transit Services<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>101 Monroe Street, 5th Floor<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Rockville, MD 20850.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Alternatively, comments may be emailed to <a
href="mailto:rideon.customerservice@montgomerycountymd.gov"><font color=black><span
style='color:windowtext;text-decoration:none'>rideon.customerservice@montgomerycountymd.gov</span></font></a>
or faxed to 240-777-5801.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Interested parties may also attend an information session / open house
scheduled for:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Tuesday, September 16, 2014 <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Silver Spring Civic Center - 6 PM to 9 PM<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>One Veterans Place, Silver Spring, MD 20910<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Wednesday, September 17, 2014<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Executive Office Building - 6 PM to 9 PM<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>101 Monroe Street, Rockville, MD 20850<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>All meeting locations are accessible to persons having disabilities.
Any person needing accommodation, such as an interpreter for the hearing
impaired, is requested to contact Ride On by September 12, 2014 by phone at
1-240-777-5800, or by mail at Ride On Transit Services, 101 Monroe Street, 5th
floor Rockville, MD 20850. <o:p></o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Title VI Draft Policies<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Montgomery</span></font></st1:PlaceName>
<st1:PlaceType w:st="on">County</st1:PlaceType></st1:place><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Title VI Policies<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Federal Transit Administration (FTA) Circular 4702.1B requires grantees
that operate more than 50 peak hour vehicles establish Title VI policies
providing:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Definitions for Fare Change, Major Service Change, Disparate Impacts,
Disproportionate Burdens and Minority Route; <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Service Standards for vehicle load, vehicle headway, on-time
performance and service availability; <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Service Policies related to distribution of transit amenities and
vehicle assignment; and, <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Approval procedures for Fare Changes and Major Service Changes<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>These Definitions, Service Standards, Service Policies and Approval
Procedures must be approved by the County Council. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>DEFINITIONS<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Fare Change - A Fare Change is any change in fare or new fare product
regardless of the amount of increase or decrease. Except for the circumstances
listed below, a Fare Equity Analysis is required for any Fare Change to
evaluate the effects of a Fare Change on low-income and Title VI-protected
populations.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Exceptions. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>“Give and Ride” and/or special events where Montgomery
County has decided that all passengers ride free.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Temporary fare reductions that are mitigating measures for other
actions such as free or reduced fare due to construction activities.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Promotional fare reductions that last less than six months. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Major Service Change - A Major Service Change is any new route or a
reduction or increase in a route’s revenue vehicle hours greater than 25%
of the prior schedule’s revenue vehicle hours. A Service Change Equity
Analysis is required for any Major Service Change to evaluate the effects of
the proposed service change on low-income and Title VI-protected populations.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Disparate Impact - For Major Service Changes, a disparate impact may
exist when the minority population adversely affected by a Major Service Change
is twenty percent (20%) more than non-minority population adversely affected by
the Major Service Change. For a Fare Change, a disparate impact may exist if
the difference between the average fare increase (represented as a % change)
for minority populations and the average fare increase (represented as a %
change) for non-minority populations is greater than 5% (percentage points).
For example, if the average fare increase on minority riders was 10% and the
average fare increase on non-minority riders was 4%, the difference is greater
than 5% and would be considered disparate. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Disproportionate Burden - For Major Service Changes, a disproportionate
burden may exist when the low income population adversely affected by a Major
Service Change is twenty percent (20%) more than non-low income population
adversely affected by the Major Service Change. For a Fare Change, a
disproportionate burden may exist if the difference between the average fare
increase (represented as a % change) for low-income populations and the average
fare increase (represented as a % change) for non-low income populations is
greater than 5% (percentage points). For example, if the average fare increase
on low income riders was 10% and the average fare increase on non-low income
riders was 4%, the difference is greater than 5% and would be considered
disproportionate. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Minority Route - A Minority Route is a route that serves an area with a
population with a higher percentage of minorities than the Montgomery County
average as determined by the most recent and available US Census. Using
Geographic Information Systems (GIS), the total population and minority
population residing within ¼ of a mile of a bus route are tabulated except for
express routes where the service area is 1 mile from the park and ride lot or
transfer center. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>SERVICE STANDARDS<o:p></o:p></span></font></p>
<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0>
<tr height=30 style='height:22.5pt'>
<td height=30 style='padding:0in 0in 0in 0in;height:22.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Standard<o:p></o:p></span></font></p>
</td>
<td height=30 style='padding:0in 0in 0in 0in;height:22.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Definition<o:p></o:p></span></font></p>
</td>
<td width=272 height=30 style='width:204.0pt;padding:0in 0in 0in 0in;
height:22.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Calculation<o:p></o:p></span></font></p>
</td>
</tr>
<tr height=106 style='height:79.5pt'>
<td height=106 style='padding:0in 0in 0in 0in;height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Vehicle Load<o:p></o:p></span></font></p>
</td>
<td height=106 style='padding:0in 0in 0in 0in;height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Average ratio of passengers per seat per bus during
a service hour at the maximum load point<o:p></o:p></span></font></p>
</td>
<td width=272 height=106 style='width:204.0pt;padding:0in 0in 0in 0in;
height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Peak period maximum load factor of 1.2 on regular
routes and 1.0 on express routes. Off-peak service maximum load factors of
1.0 on all service types.<o:p></o:p></span></font></p>
</td>
</tr>
<tr height=106 style='height:79.5pt'>
<td height=106 style='padding:0in 0in 0in 0in;height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Headway<o:p></o:p></span></font></p>
</td>
<td height=106 style='padding:0in 0in 0in 0in;height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Maximum scheduled time interval between buses<o:p></o:p></span></font></p>
</td>
<td width=272 height=106 style='width:204.0pt;padding:0in 0in 0in 0in;
height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Maximum 30 minutes peak headway during peak and
off-peak periods. <o:p></o:p></span></font></p>
</td>
</tr>
<tr height=106 style='height:79.5pt'>
<td height=106 style='padding:0in 0in 0in 0in;height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Schedule Adherence<o:p></o:p></span></font></p>
</td>
<td height=106 style='padding:0in 0in 0in 0in;height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Percent adherence to scheduled service.<o:p></o:p></span></font></p>
</td>
<td width=272 height=106 style='width:204.0pt;padding:0in 0in 0in 0in;
height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Goal 85 % on time performance for delivered trips,
difference between scheduled time and actual time arriving at a time point
based on a window of no more than 2 minutes early or 7 minutes late.<o:p></o:p></span></font></p>
</td>
</tr>
<tr height=106 style='height:79.5pt'>
<td height=106 style='padding:0in 0in 0in 0in;height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Service Coverage<o:p></o:p></span></font></p>
</td>
<td height=106 style='padding:0in 0in 0in 0in;height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Traffic Analysis Zones (TAZ) that have 3+ households
per acre and/or 4+ jobs per acre are served by Ride On and / or Metro Bus
routes. <o:p></o:p></span></font></p>
</td>
<td width=272 height=106 style='width:204.0pt;padding:0in 0in 0in 0in;
height:79.5pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Using the most recent data, TAZs meeting the
threshold are analyzed for the presence of Ride On and / or Metro Bus
service. <o:p></o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>SERVICE POLICIES<o:p></o:p></span></font></p>
<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0>
<tr>
<td width=224 style='width:168.0pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Service Policy<o:p></o:p></span></font></p>
</td>
<td width=414 style='width:310.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Montgomery</span></font></st1:PlaceName>
<st1:PlaceType w:st="on">County</st1:PlaceType></st1:place> Policy<o:p></o:p></p>
</td>
</tr>
<tr>
<td width=224 style='width:168.0pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Vehicle Assignment<o:p></o:p></span></font></p>
</td>
<td width=414 style='width:310.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Vehicles are assigned to routes based on ridership
demands, road conditions, service type, and maintenance garage capacity and
vehicle technologies (e.g., CNG fueling only provided at EMTOC). <o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td width=224 style='width:168.0pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Distribution of Transit Amenities<o:p></o:p></span></font></p>
</td>
<td width=414 style='width:310.5pt;padding:0in 0in 0in 0in'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Ride On will equitably provide amenities such as
shelters and knee walls at bus stops where Ride On has decision-making
authority.<o:p></o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>APPROVAL PROCEDURES<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Fare Change - It is expected that fare changes will be proposed jointly
with the Washington Metropolitan Area Transit Authority (WMATA). WMATA’s
Fare Change Equity Analysis will be utilized by <st1:place w:st="on"><st1:PlaceName
w:st="on">Montgomery</st1:PlaceName> <st1:PlaceType w:st="on">County</st1:PlaceType></st1:place>
in determining potential impacts resulting from a proposed Fare Change. The
required public involvement and community outreach will be conducted
cooperatively with WMATA. In the event of a Fare Change that only affects Ride
On bus services the Division of Transit Services Office of Service Planning
will be responsible for completing the Fare Change Equity Analysis and the
Division of Transit Services Marketing Office will be responsible for
conducting and documenting the public involvement activities. Upon completion
of the Fare Change Equity Analysis and the required public involvement, the
Montgomery County Council will follow its procedures in reviewing and approving
the Fare Change. Additional public meetings may be conducted by the Montgomery
County Council.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Major Service Change – The Division of Transit Services Office of
Service Planning is responsible for developing service changes and will
identify any service change that meets the definition of Major Service Change.
For each Major Service Change, the Division of Transit Services Office of
Service Planning will complete a Major Service Change Equity Analysis. The
Division of Transit Services Marketing Office will conduct and document the
public involvement required for Major Service Changes consistent with Ride
On’s Public Participation Plan. Upon completion of the Major Service
Change Equity Analysis and the required public involvement, the Montgomery
County Council will follow its procedures in reviewing and approving the Major
Service Change<a name="_GoBack"></a>. Additional public meetings may be
conducted by the Montgomery County Council. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Tahoma><span style='font-size:
12.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Tahoma><span style='font-size:
12.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Yasmin Reyazuddin <br>
Aging & Disability Services <br>
Montgomery County Government <br>
Department of Health & Human Services <br>
401 Hungerford Drive (3rd floor) <br>
Rockville MD 20850 <br>
240-777-0311 (MC311) <br>
240-777-1556 (personal) <br>
240-777-1495 (fax) <br>
office hours 8:30 am 5:00 pm <br>
Languages English, Hindi, Urdu, Braille <o:p></o:p></span></font></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>This message may contain protected health
information or other information that is confidential or privileged. If you are
not the intended recipient, please contact the sender by return mail and
destroy any copies of this material. <o:p></o:p></span></font></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Thank you.</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma'><o:p> </o:p></span></font></p>
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