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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Terry
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Were you at the pet store with Hennery or he was by himself.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We cannot break the rules. The call&ride is in your name so you have to be part of the passengers in the cab.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The customer/C&R card holder gets into the cab first, checks the cab number, scans the C&R card and then the rest of the passengers get into the car. The card says, Teresa
Powers, and the person climbing into the car is Hennery then there is a problem.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Yasmin Reyazuddin
<br>
Aging & Disability Services <br>
Montgomery County Government <br>
Department of Health & Human Services <br>
401 Hungerford Drive (3rd floor) <br>
Rockville MD 20850 <br>
240-777-0311 (MC311) <br>
240-777-1556 (personal) <br>
240-777-1495 (fax) <br>
office hours 8:30 am 5:00 pm <br>
Languages English, Hindi, Urdu, Braille <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">This message may contain protected health information or other information that is confidential or privileged.
If you are not the intended recipient, please contact the sender by return mail and destroy any copies of this material.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Thank you.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> MD-Sligo [mailto:md-sligo-bounces@nfbnet.org]
<b>On Behalf Of </b>Powers, Terry (NIH/NCI) [E] via MD-Sligo<br>
<b>Sent:</b> Tuesday, August 16, 2016 10:10 AM<br>
<b>To:</b> 'Sligo Creek Chapter list, NFB of Maryland' <md-sligo@nfbnet.org><br>
<b>Cc:</b> Powers, Terry (NIH/NCI) [E] <Terry.Powers@nih.gov><br>
<b>Subject:</b> Re: [Md-sligo] Discrimination Claim and Loophole<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I just got his cab number. It is cab 1066.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I called them, myself.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">They said I did not say it was a guide dog, when I know I did.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I always call her a guide dog.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hope that helps.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Terry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Reyazuddin, Yasmin via MD-Sligo [<a href="mailto:md-sligo@nfbnet.org">mailto:md-sligo@nfbnet.org</a>]
<br>
<b>Sent:</b> Tuesday, August 16, 2016 9:24 AM<br>
<b>To:</b> Sligo Creek Chapter list, NFB of Maryland <<a href="mailto:md-sligo@nfbnet.org">md-sligo@nfbnet.org</a>><br>
<b>Cc:</b> Reyazuddin, Yasmin <<a href="mailto:Yasmin.Reyazuddin@montgomerycountymd.gov">Yasmin.Reyazuddin@montgomerycountymd.gov</a>><br>
<b>Subject:</b> Re: [Md-sligo] Discrimination Claim and Loophole<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Terry,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I am just a little confused. Please explain.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Were you also at the pet store of it was just Hennery.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">When you say that Hennery was unable to get the cab number or the name, it seems that Hennery was the passenger, and not you. The cab drivers will not pick up another person
if the person with the call&ride is not riding. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please call me to give me a better picture.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Yasmin Reyazuddin
<br>
Aging & Disability Services <br>
Montgomery County Government <br>
Department of Health & Human Services <br>
401 Hungerford Drive (3rd floor) <br>
Rockville MD 20850 <br>
240-777-0311 (MC311) <br>
240-777-1556 (personal) <br>
240-777-1495 (fax) <br>
office hours 8:30 am 5:00 pm <br>
Languages English, Hindi, Urdu, Braille <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">This message may contain protected health information or other information that is confidential or privileged.
If you are not the intended recipient, please contact the sender by return mail and destroy any copies of this material.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Thank you.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> MD-Sligo [<a href="mailto:md-sligo-bounces@nfbnet.org">mailto:md-sligo-bounces@nfbnet.org</a>]
<b>On Behalf Of </b>Powers, Terry (NIH/NCI) [E] via MD-Sligo<br>
<b>Sent:</b> Monday, August 15, 2016 4:30 PM<br>
<b>To:</b> 'Sligo Creek Chapter list, NFB of Maryland' <<a href="mailto:md-sligo@nfbnet.org">md-sligo@nfbnet.org</a>><br>
<b>Cc:</b> Powers, Terry (NIH/NCI) [E] <<a href="mailto:Terry.Powers@nih.gov">Terry.Powers@nih.gov</a>><br>
<b>Subject:</b> Re: [Md-sligo] Discrimination Claim and Loophole<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I made the phone call from the Banfield Pet Hospital, desk, which is within, Pet Smart.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The address is 218 Kentland Blvd., Gaithersburg.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I call about 4:00 pm. I told them we had a Gide dog and 2 people.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">They gave us a 15-20 minute window.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">They never give out any kind of code number, like Metro Access, does.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I put it on my call and ride card, under my name, Terry Powers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">They will not give Henry the cab or drivers name. He knows it was under my name.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hope this helps<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I called back around 4:30, about, to complain and to request a new ride.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Terry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Reyazuddin, Yasmin via MD-Sligo [<a href="mailto:md-sligo@nfbnet.org">mailto:md-sligo@nfbnet.org</a>]
<br>
<b>Sent:</b> Monday, August 15, 2016 4:04 PM<br>
<b>To:</b> Sligo Creek Chapter list, NFB of Maryland <<a href="mailto:md-sligo@nfbnet.org">md-sligo@nfbnet.org</a>><br>
<b>Cc:</b> Reyazuddin, Yasmin <<a href="mailto:Yasmin.Reyazuddin@montgomerycountymd.gov">Yasmin.Reyazuddin@montgomerycountymd.gov</a>><br>
<b>Subject:</b> Re: [Md-sligo] Discrimination Claim and Loophole<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi Hennery
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Two very important pieces of information for you.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The complaint will not go to the Transportation. It will go to the taxi cab commission. The MC311 person will send it to them. It should be fine.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Do you remember the service request number.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I will need the time date and the exact location of the situation.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">This is important to get a solution.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hope all is well.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Yasmin Reyazuddin
<br>
Aging & Disability Services <br>
Montgomery County Government <br>
Department of Health & Human Services <br>
401 Hungerford Drive (3rd floor) <br>
Rockville MD 20850 <br>
240-777-0311 (MC311) <br>
240-777-1556 (personal) <br>
240-777-1495 (fax) <br>
office hours 8:30 am 5:00 pm <br>
Languages English, Hindi, Urdu, Braille <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">This message may contain protected health information or other information that is confidential or privileged.
If you are not the intended recipient, please contact the sender by return mail and destroy any copies of this material.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Thank you.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> MD-Sligo [<a href="mailto:md-sligo-bounces@nfbnet.org">mailto:md-sligo-bounces@nfbnet.org</a>]
<b>On Behalf Of </b>Henry Osborne via MD-Sligo<br>
<b>Sent:</b> Monday, August 15, 2016 3:35 PM<br>
<b>To:</b> NFB of Maryland Sligo Creek Chapter list <<a href="mailto:md-sligo@nfbnet.org">md-sligo@nfbnet.org</a>><br>
<b>Cc:</b> Henry Osborne <<a href="mailto:hosbornejr@gmail.com">hosbornejr@gmail.com</a>><br>
<b>Subject:</b> [Md-sligo] Discrimination Claim and Loophole<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Hello to my fellow federationists;<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I just had a battle with a Supervisor at the Regency taxi Company of Montgomery County concerning a case of discrimination that Terry Powers, my Guide Dog, and I experienced on
Friday afternoon, the 12th of August.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">We were trying to come home from the Pet Smart store in Gaithersburg. Terry called a cab for us, and clearly told the dispatcher that we had a Service Animal with us. When the driver
arrived, he loudly said “I am not taking that dog in my car. And, you can call for another cab.”<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">We and several witnesses told him that he was breaking the law, and that it was a case of discrimination against us and my dog.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I called the cab company, and was told by a dispatcher that they could not tell me the name of the driver or the cab number because it was “Not their policy to do so.”<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I finally got a hold of a supervisor today, and was told that “Their drivers are contracted to drive for them, and have the right to refuse anyone with a pet or service animal in
their cars.”<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">No other drivers from this company have ever refused to take us and my dog, and they have all said that it is against the law for any driver to discriminate against a disabled person
with or without a service animal.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I have already placed a complaint with the Montgomery County 311 system who will supposedly forward it on to the Maryland Department of Transportation, and I am waiting to hear
back from president meneckie, I am also going to forward this complaint on to National Headquarters.<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I am advising all of my friends to boycott regency Cab Company.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you all for your time.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">henry Osborne Jr.<o:p></o:p></span></p>
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