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<title>Ride On Flex App Now Available for Download</title>
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<p class="MsoNormal"><span style="font-size:14.0pt">Test it out before it is too late. If any question call 311 and get it done.
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Yasmin Reyazuddin, Customer Service Representative II<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">MC311 Customer Service Center<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Office of Public Information <o:p>
</o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">1401 Rockville Pike., Suite #300<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Rockville, MD 20852<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">phone: 240-777-0311<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">email: yasmin.reyazuddin<a href="mailto:your%20name@montgomerycountymd.gov"><span style="color:#1F497D;text-decoration:none">@montgomerycountymd.gov</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b>From:</b> Montgomery County, MD [mailto:montgomerycountymd@public.govdelivery.com]
<br>
<b>Sent:</b> Wednesday, June 19, 2019 1:55 PM<br>
<b>To:</b> Reyazuddin, Yasmin <Yasmin.Reyazuddin@montgomerycountymd.gov><br>
<b>Subject:</b> Ride On Flex App Now Available for Download<o:p></o:p></p>
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<p><strong><span lang="EN" style="font-family:"Calibri",sans-serif;color:red">[EXTERNAL EMAIL]</span></strong><span lang="EN"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a name="gd_top"></a><strong><span style="font-size:18.0pt;font-family:"Arial",sans-serif">On-Demand Service to Begin June 26</span></strong><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif">Ride On Flex, the mobile phone app that will power Montgomery County’s first microtransit service, is now available for free download
 from the <a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinks.govdelivery.com%3A80%2Ftrack%3Ftype%3Dclick%26enid%3DZWFzPTEmbWFpbGluZ2lkPTIwMTkwNjE5LjcxNjI3ODEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwNjE5LjcxNjI3ODEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xNzM4MzQ5OCZlbWFpbGlkPXlhc21pbi5yZXlhenVkZGluQG1vbnRnb21lcnljb3VudHltZC5nb3YmdXNlcmlkPXlhc21pbi5yZXlhenVkZGluQG1vbnRnb21lcnljb3VudHltZC5nb3YmZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg%3D%3D%26%26%26100%26%26%26https%3A%2F%2Fwww.apple.com%2Fios%2Fapp-store%2F&data=02%7C01%7Cyasmin.reyazuddin%40montgomerycountymd.gov%7C050d822fd39c49f1703608d6f4df47e1%7C6e01b1f9b1e54073ac97778069a0ad64%7C0%7C0%7C636965637159733878&sdata=Cgp6449fcDHnP9n%2BjPHqtXWxxghw%2BkBm9MxKO1doYBU%3D&reserved=0" target="_blank">
Apple</a> or <a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinks.govdelivery.com%3A80%2Ftrack%3Ftype%3Dclick%26enid%3DZWFzPTEmbWFpbGluZ2lkPTIwMTkwNjE5LjcxNjI3ODEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwNjE5LjcxNjI3ODEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xNzM4MzQ5OCZlbWFpbGlkPXlhc21pbi5yZXlhenVkZGluQG1vbnRnb21lcnljb3VudHltZC5nb3YmdXNlcmlkPXlhc21pbi5yZXlhenVkZGluQG1vbnRnb21lcnljb3VudHltZC5nb3YmZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg%3D%3D%26%26%26101%26%26%26https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Drideonflex.montgomery%26hl%3Den_US&data=02%7C01%7Cyasmin.reyazuddin%40montgomerycountymd.gov%7C050d822fd39c49f1703608d6f4df47e1%7C6e01b1f9b1e54073ac97778069a0ad64%7C0%7C0%7C636965637159743871&sdata=bZUt9rDbQfdA%2FAbnWGzLyrry9YAKFSDsIGz1OUZvc60%3D&reserved=0" target="_blank">
Google Store</a>. Ride On Flex is an on-demand transit pilot program that will operate in Rockville and Glenmont/Wheaton service areas. While residents cannot book rides until service begins on June 26, they can download the app now to familiarize themselves
 with the interface and how to book rides. </span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif">Flex will offer transit on demand: riders can request trips from a designated pick up location to a drop off location within the same
 served zone using the app. An 11-passenger bus will provide service within the pre-defined geographical zones at specific times of the day. Riders will be given an estimated time for pick up and drop off and directed to a nearby virtual bus stop. Flex will
 operate in the Rockville zone from 9:00 a.m. to 3:30 p.m. and in the Glenmont/Wheaton zone during peak periods (6:00 – 9:00 a.m. and 3:30 – 7:00 p.m.). The zones offer connections between households, transit hubs, commercial centers and public services.
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif">“We’re excited to be one step closer to launch of this innovative service,” said MCDOT Director Al Roshdieh. Flex will begin to reshape
 the way residents think about getting around in the served areas.”</span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="600" height="323" style="width:6.25in;height:3.3645in" id="_x0000_i1026" src="https://content.govdelivery.com/attachments/fancy_images/MDMONTGOMERY/2019/06/2638414/flexapp_original.png" alt="flexride"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif">Riders will pay no more than $2 for the service, as current Ride On fares will apply. While users will book a ride using the app, they
 will pay the fare as they board the bus just as with any Ride On service. </span>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.5pt;font-family:"Arial",sans-serif">The no-fixed-route, no-fixed-schedule service will be the first of its kind in the county.<a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flinks.govdelivery.com%3A80%2Ftrack%3Ftype%3Dclick%26enid%3DZWFzPTEmbWFpbGluZ2lkPTIwMTkwNjE5LjcxNjI3ODEmbWVzc2FnZWlkPU1EQi1QUkQtQlVMLTIwMTkwNjE5LjcxNjI3ODEmZGF0YWJhc2VpZD0xMDAxJnNlcmlhbD0xNzM4MzQ5OCZlbWFpbGlkPXlhc21pbi5yZXlhenVkZGluQG1vbnRnb21lcnljb3VudHltZC5nb3YmdXNlcmlkPXlhc21pbi5yZXlhenVkZGluQG1vbnRnb21lcnljb3VudHltZC5nb3YmZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJg%3D%3D%26%26%26102%26%26%26https%3A%2F%2Fwww.montgomerycountymd.gov%2FDOT-Transit%2Fflex%2F&data=02%7C01%7Cyasmin.reyazuddin%40montgomerycountymd.gov%7C050d822fd39c49f1703608d6f4df47e1%7C6e01b1f9b1e54073ac97778069a0ad64%7C0%7C0%7C636965637159743871&sdata=EoUmZhOi6yYMavBaMRQlEvB5AObeLw9HsdHSRx%2FyoFc%3D&reserved=0" target="_blank">
 Learn more.</a></span><o:p></o:p></p>
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