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<title>A message to our customers regarding COVID-19 (Coronavirus)</title>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Here is WMATA’s word on the issue.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Debbie<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Metro GM and CEO <MetroGM@lists-wmata.com>
<br>
<b>Sent:</b> Tuesday, March 10, 2020 10:53 PM<br>
<b>To:</b> Metro Customers <metro-customers@lists-wmata.com><br>
<b>Subject:</b> A message to our customers regarding COVID-19 (Coronavirus)<o:p></o:p></span></p>
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<p><span style="font-size:14.0pt;font-family:"Arial",sans-serif">Dear Metro Customer:
<br>
<br>
We know that Coronavirus is a profound concern for many people in our region, and I want to take a moment to let you know what Metro is doing to combat community spread of the virus.
<br>
<br>
Metro’s Pandemic Task Force has been working closely since January with public health officials and jurisdictional partners, as well as with the Centers for Disease Control (CDC), whose guidance we are following. Their current advice is to stay close to home
if you are over 60, or are not feeling well; and to wash your hands often. Also, people who are sick are asked not to take public transportation at this time.
<br>
<br>
In addition to the measures Metro takes every day, we've stepped up deep cleaning and disinfecting railcars, stations, bathrooms, buses, and MetroAccess vehicles. Our staged pandemic response plan includes preparing for any service changes that may be required
based on the CDC’s guidance and regional public health requirements for our employees and customers. We are mindful that Metro provides essential services, and the health and safety of our workforce and the communities we serve are paramount as this situation
evolves. <br>
<br>
Please look for updates and information at wmata.com. I wish you and your families well and thank you for your support of Metro.
<br>
<br>
Sincerely,<br>
Paul J. Weidefeld<br>
General Manager/CEO </span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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