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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">November 15<sup>th</sup></span></b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""> is the final day to submit your feedback on the availability of accessible
information from your North American service providers. T-Base’s customers—the corporate community—are<b> keenly interested in this topic</b> and want to know how to
<b>improve the user experience</b>. Yet, in order to gather and share the findings, feedback from the blind community is needed to make the final report statistically sound. By completing the surveys, you can have your say. So this is a deadline you do not
want to miss! <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Comments we’ve received from respondents so far:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">“<i>This is a great initiative, as it invites consumers who are blind, like myself, to share what it’s like to request and obtain documents in alternate formats. I think
it’s important that service providers have this information.”<o:p></o:p></i></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">“The surveys are quick and easy to do. Anyone with a visual impairment should provide feedback. After all, doing so will benefit the entire blind community.”<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">“There are so few questionnaires that give us the opportunity to tell our service providers what works and what doesn’t. I can see this paving the way for greater accessibility
in several industries.” <o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">If you haven’t done so already, please complete one or more of the following questionnaires by November 15th:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif"">List of 5 items:</span><span style="font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">• Accessibility: Call Center:<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/accessibility-call-center-questionnaire-0"><span style="font-size:10.0pt">http://www.tbase.com/webform/accessibility-call-center-questionnaire-0</span></a><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">• Accessibility: In-Person Experience:<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/accessibility-walk-questionnaire"><span style="font-size:10.0pt">http://www.tbase.com/webform/accessibility-walk-questionnaire</span></a><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">• Accessibility: Online or Mobile App:<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/accessibility-online-or-mobile-app-qustionnaire"><span style="font-size:10.0pt">http://www.tbase.com/webform/accessibility-online-or-mobile-app-qustionnaire</span></a><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">• Delivery of Requested Accessible Documents:<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/delivery-requested-accessible-documentation-questionnaire"><span style="font-size:10.0pt">http://www.tbase.com/webform/delivery-requested-accessible-documentation-questionnaire</span></a><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">• Satisfaction with Accessible Documents:<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/satisfaction-accessible-documentation-questionnaire-0"><span style="font-size:10.0pt">http://www.tbase.com/webform/satisfaction-accessible-documentation-questionnaire-0</span></a><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif"">List end</span><span style="font-family:"Verdana","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Thank you!
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="FR-CA" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#FF7900;mso-fareast-language:EN-CA">Sharlyn Ayotte<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span lang="FR-CA" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">Consumer Engagement Officer<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="FR-CA" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">T-Base Communications<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">Phone: 613-236-0866
<b>|</b> Toll free: 1-800-563-0668 <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:115%"><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#003366;mso-fareast-language:EN-CA"><a href="http://www.tbase.com/" title="blocked::http://www.tbase.com/
http://www.tbase.com/"><span style="color:blue">www.tbase.com</span></a></span><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">
<b>|</b> Ogdensburg, NY <b>|</b> Ottawa, ON<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:9.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">Have questions?</span></b><span lang="EN-US" style="font-size:9.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">
We have answers.<a href="http://www.tbase.com/webform/ask-tbase"><span style="color:blue"> Just ask us! #asktbase</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="EN-US" style="font-size:8.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#FF7900;mso-fareast-language:EN-CA">ALL TOUCH POINTS. ALL ACCESS METHODS. ALL FORMATS.<sup>TM</sup></span></b><b><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#FF7900;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
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