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<p class="MsoBodyText"><span style="font-size:11.0pt;line-height:150%;font-family:"Calibri","sans-serif"">Due to the influx of responses from participants sharing their feedback on the availability of accessible information from North American service providers,
 I would like to inform you that T-Base is extending the deadline to share your experience.<b><o:p></o:p></b></span></p>
<p class="MsoBodyText"><span style="font-size:11.0pt;line-height:150%;font-family:"Calibri","sans-serif"">T-Base’s customers—the corporate community—are
<b>keenly interested in this topic </b>and want to know how to <b>improve the user’s experience</b> requesting and receiving accessible information.<o:p></o:p></span></p>
<p class="MsoBodyText"><b><span style="font-size:11.0pt;line-height:150%;font-family:"Calibri","sans-serif"">Your feedback is important,
</span></b><span style="font-size:11.0pt;line-height:150%;font-family:"Calibri","sans-serif"">as it will allow T-Base
<b>to produce a substantial report</b> on the accessibility of information from service providers<b> and share that report with corporate customers and end-user consumers.<o:p></o:p></b></span></p>
<p class="MsoNormal">If you haven’t done so already, please complete one or more of the following questionnaires.<span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">List of 5 items:<o:p></o:p></p>
<p class="MsoNormal">• Accessibility: Call Center:<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/accessibility-call-center-questionnaire-0">http://www.tbase.com/webform/accessibility-call-center-questionnaire-0</a><o:p></o:p></p>
<p class="MsoNormal">• Accessibility: In-Person Experience:<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/accessibility-walk-questionnaire">http://www.tbase.com/webform/accessibility-walk-questionnaire</a><o:p></o:p></p>
<p class="MsoNormal">• Accessibility: Online or Mobile App:<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/accessibility-online-or-mobile-app-qustionnaire">http://www.tbase.com/webform/accessibility-online-or-mobile-app-qustionnaire</a><o:p></o:p></p>
<p class="MsoNormal">• Delivery of Requested Accessible Documents:<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/delivery-requested-accessible-documentation-questionnaire">http://www.tbase.com/webform/delivery-requested-accessible-documentation-questionnaire</a><o:p></o:p></p>
<p class="MsoNormal">• Satisfaction with Accessible Documents:<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.tbase.com/webform/satisfaction-accessible-documentation-questionnaire-0">http://www.tbase.com/webform/satisfaction-accessible-documentation-questionnaire-0</a><o:p></o:p></p>
<p class="MsoNormal">List end<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you! <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="FR-CA" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#FF7900;mso-fareast-language:EN-CA">Sharlyn Ayotte<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span lang="FR-CA" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">Consumer Engagement Officer<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="FR-CA" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">T-Base Communications<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">Phone: 613-236-0866
<b>|</b> Toll free: 1-800-563-0668 <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:115%"><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#003366;mso-fareast-language:EN-CA"><a href="http://www.tbase.com/" title="blocked::http://www.tbase.com/
http://www.tbase.com/"><span style="color:blue">www.tbase.com</span></a></span><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">
<b>|</b> Ogdensburg, NY <b>|</b> Ottawa, ON<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span lang="EN-US" style="font-size:9.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">Have questions?</span></b><span lang="EN-US" style="font-size:9.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">
 We have answers.<a href="http://www.tbase.com/webform/ask-tbase"><span style="color:blue"> Just ask us! #asktbase</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="EN-US" style="font-size:8.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#FF7900;mso-fareast-language:EN-CA">ALL TOUCH POINTS. ALL ACCESS METHODS. ALL FORMATS.<sup>TM</sup></span></b><b><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#FF7900;mso-fareast-language:EN-CA"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:8.0pt;line-height:115%;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">Continue to receive the latest updates on accessibility legislation.
<a href="http://r20.rs6.net/tn.jsp?e=001v3RZDuh4URq0u_z5RIpBCKxChXarHgREtzXRx2SWh33FrZzKGs9m_e6RriRkqwZQLxGSxVRmzL0LF4UxG1XPfzDehrR-2aB4lDxm6IT0c_4bX36BlfZOmG7d9r7UlV3Jiyw76K0JffY=" target="_blank">
<span style="color:blue">Opt-in to stay informed</span></a>  <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><b><span lang="EN-US" style="font-size:9.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#FF7900;mso-fareast-language:EN-CA"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">This email may contain information that is
</span><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA">privileged</span><span lang="EN-US" style="font-size:8.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:EN-CA"> and confidential. If you have received
 this communication in error, please delete this email message immediately.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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