[nabop] nabop Digest, Vol 72, Issue 8

[Reanne Tangedal]

When I worked for a year as a receptionist I brailled the office
extensions and they had a chime on the front door so I knew when
someone was coming into the building.  For taking messages I used a
variety of methods--sometimes I used a large print message book where
one could tear the message slip and the copy was underneath for the
records.  Sometimes I used a digital recorder, sometimes I emailed the
message to the appropriate individual after jotting it down in Braille
first, or I'd tranfer the call to the given individual if requested.
I used a CCTV for navigating through the mail going in and
out--incoming mail could sometimes e a challenge as it didn't always
note the specific individual or address where to be sent.  Sighted
readers were needed for that purpose at times.  Good luck,

Reanne

On 6/29/12, nabop-request at nfbnet.org <nabop-request at nfbnet.org> wrote:
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> Today's Topics:
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>    1. office work (Ashley Bramlett)
>    2. Re: office work (Mary Donahue)
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> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 28 Jun 2012 17:29:38 -0400
> From: "Ashley Bramlett" <bookwormahb at earthlink.net>
> To: "National Association of Blind Office Professionals"
> 	<nabop at nfbnet.org>
> Subject: [nabop] office work
> Message-ID: <CF3B07E7913348AB855EF63E1FDF7DBF at OwnerPC>
> Content-Type: text/plain;	charset="UTF-8"
>
> Hi all,
> This list is soo dead. I?m a young adult who graduated college in 2009; I
> have a BA from Marymount university with a major in psychology and
> communication. I was in the liberal studies program.  I?m trying to figure
> out what job I want to do.
>
> I?m planning to volunteer in an office for experience. If you did reception
> work, how did you handle the phone? I know you get training as to what to
> say and when to place them on hold. But, how did you handle transfering
> people? Did you list extentions in braille, memorize them or what? How did
> you write down the messages and get them to the appropriate person? How do
> you handle papers where they have to sign in? Did you find it necessary to
> label any of the phone buttons?
>
> Thanks for any ideas.
> Ashley
>
> ------------------------------
>
> Message: 2
> Date: Thu, 28 Jun 2012 18:39:41 -0500
> From: "Mary Donahue" <braille at satx.rr.com>
> To: "'National Association of Blind Office Professionals'"
> 	<nabop at nfbnet.org>
> Subject: Re: [nabop] office work
> Message-ID: <004201cd5587$4a469ce0$ded3d6a0$@satx.rr.com>
> Content-Type: text/plain;	charset="UTF-8"
>
> Hello Ashley and everyone,
>
> 	Ashley, I was a student switchboard operator when I went to the Wisconsin
> School for the Visually Handicapped. In addition, I substituted on the
> switchboard at the Texas School for the Blind and Visually Impaired for over
> a year on an as-needed basis. Both times, the lists of extensions were in
> Braille. In the case of TSBVI, if a staff member was coming in to work or if
> someone was coming on the premises to visit, I had to call the security
> guard to let him know. Otherwise, there was no signing in. At WSVH, the
> switchboard was only opened until five-thirty at night, and never on
> weekends. I hope this helps.
>
> Mary Donahue
>
>
> -----Original Message-----
> From: nabop-bounces at nfbnet.org [mailto:nabop-bounces at nfbnet.org] On Behalf
> Of Ashley Bramlett
> Sent: Thursday, June 28, 2012 4:30 PM
> To: National Association of Blind Office Professionals
> Subject: [nabop] office work
>
> Hi all,
> This list is soo dead. I?m a young adult who graduated college in 2009; I
> have a BA from Marymount university with a major in psychology and
> communication. I was in the liberal studies program.  I?m trying to figure
> out what job I want to do.
>
> I?m planning to volunteer in an office for experience. If you did reception
> work, how did you handle the phone? I know you get training as to what to
> say and when to place them on hold. But, how did you handle transfering
> people? Did you list extentions in braille, memorize them or what? How did
> you write down the messages and get them to the appropriate person? How do
> you handle papers where they have to sign in? Did you find it necessary to
> label any of the phone buttons?
>
> Thanks for any ideas.
> Ashley
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> End of nabop Digest, Vol 72, Issue 8
> ************************************
>