[nabop] working at a front desk and accomodations

Fri Jun 7 13:30:26 UTC 2013

Hello,
Thanks for these responses. Since you work with customers, christy, this 
seems like a good alternative to check ids.
But mine won't be customers; I'm probably  just going to use another pair of 
eyes. If they are existing clients who received services before, I can 
employ the strategy you did of looking them up in a pc system.

Thanks for sharing.

Ashley

-----Original Message----- 
From: Lynch, Christy M
Sent: Friday, June 07, 2013 9:21 AM
To: National Association of Blind Office Professionals
Subject: Re: [nabop] working at a front desk and accomodations

Good morning:

     I'm totally blind, and work as an administrative assistant for a bank. 
It's really not hard to work at the front desk beings that I do cover for 
our concierge from time to time.  Now before you ask, "Well how do I check 
I.d. when I'm blind?"  What I do, is when I hear a person walk through the 
door, I'll ask their name, and why they are in the building and if they are 
an employee.  I'll look the name up in our staff phone book and if I'm not 
seeing it, I'll phone the person they are supposed to be seeing.  If I'm not 
able to locate that person by phone, I'll usually get them on the office 
communicator instant messenger.  I've found that many blind folks feel that 
asking for help means that we are incompotent.  I don't feel that is the 
case at all.

     For my job as Administrative Assistant, I am in charge of ordering 
invantory, handling training schedules, concierge front desk coverage when 
necessary, along with other responsibilities.  My employer doesn't look at 
me as Christy the blind lady.  They look at me as Christy, a dependable 
confident person with a can do attitude.  I am part of a team and as part of 
a team, I need to pull my weight, just like my sighted counterparts.  My 
employer purchased Jaws professional edition, Kurtzweil, etc.  I use the 
copy machines, etc.  Hope this helps.

Christy

________________________________________
From: nabop [nabop-bounces at nfbnet.org] On Behalf Of A Kelly 
[gadgetgirlkelly at gmail.com]
Sent: Thursday, June 06, 2013 5:50 PM
To: National Association of Blind Office Professionals
Subject: Re: [nabop] working at a front desk and accomodations

Hello Danielle.  Have you tried looking for other lists to join at: 
http://www.nfbnet.org/mailman/listinfo ?  They have pretty interesting lists 
such as national organization of office workers, etc.

Best Regards,
Anita K.  also known as "Gadget Girl".  Sent via my Apple gadget.  Apple, 
Take a bite, Express yourself!

On Jun 6, 2013, at 2:56 PM, Danielle Antoine <singingmywayin at gmail.com> 
wrote:

> You are so right. I too joined in the hopes of having much discussion
> on office work and this list is pretty quiet. I was a teacher but the
> circumstances aren't working in my favor to go back into it at this
> time. I am in a transition right now and I am willling to take what I
> can get while I figure out another career that I will not only make
> money with but enjoy working at full-time. Personally, I am an artist
> by nature and would love to be able to create my own stuff and sell it
> all over the state, but that's not going to bring in a paycheck right
> off. *sigh!*
>
> Other avenues: advertising, marketing, journalism, public relations,
> blogging, anything in the discipline of psychology and counseling.
> We'll see.
>
> Hopefully, more people start chiming in.
>
> Danielle
>
> On 6/6/13, Ashley Bramlett <bookwormahb at earthlink.net> wrote:
>> Daniele,
>> We are here to share ideas about work. So,
>> what work experience you have impacts your
>> answers to questions. Most people state where they are working or worked 
>> and
>>
>> I haven't heard from most members in months.
>>
>> I'm not looking to be a receptionist. I do want an office job. I'm trying 
>> to
>>
>> find experience though which might involve working at a front desk as a
>> volunteer. But for my start in a career, I might have to start as an
>> administrative assistant and work my way up into other positions of more
>> authority.
>>
>>
>> For papers, I guess there is the possibility the client thinks I'm
>> incompetent, but I figured this may
>> helpp me get the data more quickly.
>>
>> Ah something to think about though.
>>
>> Ashley
>>
>> -----Original Message-----
>> From: Danielle Antoine
>> Sent: Thursday, June 06, 2013 1:24 AM
>> To: National Association of Blind Office Professionals
>> Subject: Re: [nabop] working at a front desk and accomodations
>>
>> I'm curious why whether or not I have a job matters to you, at all! I
>> wasn't looking for any type of job as a receptionist or data entry
>> clerk at this time either.
>>
>> Is that the type of job you are implying I should have? Or, do you
>> sincerely want ansers to your personal inquiries.
>> I digress:
>>
>> If I were in your position I'd probably approach the handwritten forms
>> the same way; though, I'd likely avoid asking the client to read the
>> form back since they could get the idea I was incompetent.
>>
>> Danielle
>> P.S. I hope you get the ansers you need.
>>
>>
>> On 6/6/13, Ashley Bramlett <bookwormahb at earthlink.net> wrote:
>>> Hello Danielle,
>>> What job do you have, if any? I thought that last year you were also
>>> looking
>>>
>>> for work.
>>> No, you do not know me.
>>>
>>> Another thing.
>>> How would you handle forms and data entry?
>>> I know no OCR program reads handwriting.
>>> One of the tasks at the volunteer job and many front desks is to give a
>>> prospective client a form. They fill it out and
>>> then you read it and input that data in a database.
>>>
>>> The only ways I can think of to do this are if it were read to me.
>>> Two ways; but this would rely on a reader or someone's honesty.
>>> One way is to take the form and have another staf member or volunteer
>>> read
>>> it as I either write it in braille or type it into the database.
>>> A second way is to have the client themselves verbalize what they write
>>> and
>>>
>>> I would record it and listen to the data to input it into the database.
>>> Thanks.
>>>
>>> Ashley
>>> -----Original Message-----
>>> From: Danielle Antoine
>>> Sent: Wednesday, June 05, 2013 11:57 PM
>>> To: National Association of Blind Office Professionals
>>> Subject: Re: [nabop] working at a front desk and accomodations
>>>
>>> I don't have answers to any of this, but Do I know you?
>>>
>>> Are you from connecticut?
>>>
>>> Danielle
>>>
>>> On 6/5/13, Ashley Bramlett <bookwormahb at earthlink.net> wrote:
>>>> Hi all,
>>>>
>>>> This list is too quiet. I’m a graduate of marymount universiy and I 
>>>> hope
>>>> to
>>>> have  a job.
>>>> I’m hoping to get experience now volunteering. My internships in the
>>>> federal
>>>> sector gave me little experience that I wanted.
>>>>
>>>> Have any of you worked at a front desk? I am likely going to do it for 
>>>> a
>>>> volunteer job.
>>>> How would you handle the tasks? For phones, the act of answering and
>>>> responding to questions is the same. How did you memorize the phone and
>>>> transfer calls? Usually, all phone buttons feel the same. Is it a 
>>>> matter
>>>> of
>>>> memorizing what button does what and memorizing extentions?  I could
>>>> also
>>>> have major extentions written in braille.
>>>>
>>>> How do you handle paperwork? The only thing I can think of is to have
>>>> someone read it to me especially if it’s a hand written form.
>>>> Can you ensure someone signs in? I can see a little if I hold papers
>>>> close.
>>>> I was thinking of looking for the signature, listening for them writing
>>>> it,
>>>> and maybe feeling for the writing; most pens have indentations they 
>>>> make
>>>> in
>>>> the paper.
>>>>
>>>> Also, is there a way to check IDs? For volunteering, I can get help 
>>>> with
>>>> this if needed as there are two front desk people. But for a job, I
>>>> could
>>>> not. Is there a scanning machine that would scan the card and read the
>>>> card
>>>> to me? Is there any aps that might help? I do not have a smart phone,
>>>> but
>>>>
>>>> so
>>>> many family members do that borrowing one would be possible if I needed
>>>> it.
>>>> I thought I read somewhere  that a blind receptionist identified IDS
>>>> somehow.
>>>>
>>>> Thanks for any ideas.
>>>>
>>>> Sincerely,
>>>>
>>>> Ashley
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>
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