[nabs-l] Any assistance for Facebook?

[Macy McClain]

Hi Jim.

This is interesting. I've never had this problem, although I'm not in any networks currently. I tried to find a network where I go to school at, and it led me to a blind school in Indiana. I was trying to look for the Ohio State School for the Blind network, but I guess there wasn't a network.

I'm not sure if there is any number you can call. I'm sure there's an email address though, I'll have to look.

I've never really had problems with Facebook lately, it's gotten a lot better. I'm really proud of them for making it even more accessible for blind people.

Macy
 
> From: jp100 at earthlink.net
> To: blindtlk at nfbnet.org; nabs-l at nfbnet.org; nfbwatlk at nfbnet.org
> Date: Sat, 7 Nov 2009 15:55:37 -0800
> Subject: [nabs-l] Any assistance for Facebook?
> 
> Howdy,
> 
> I was wondering if anyone knew of any technical support for Facebook that one could call or email. I think there's a bit of a problem with it, and I don't think I'm the only person who had trouble with it, as a sighted friend of mine found the same things.
> 
> I noticed that when people join facebook, one can right away see where people are from. I was told that this was done by joining a network.
> So, if I wanted to let people know I was from Seattle, WA, then I had to join the network that said, Seattle, WA.
> 
> I went to "settings" and then to "networks" and when it told me to join the network, I typed in "Seattle." It then gave me some choices, but it always went back to asking me about a school email and basically only thought that I was either a student or someone involved with a school in Seattle.
> 
> When I had a sighted friend do it for me, she experienced the same thing. Someone else tried it on her computer for her account, and she experienced the same thing.
> So, I'm wondering if this is a Facebook problem.
> I couldn't do any of this on the facebook mobile page, but I could do it on the regular page, and that's what I did.
> 
> Does anyone have any thoughts?
> Jim Portillo 
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