[nabs-l] Blind man sues Wienerschnitzel over run-in with tree

Marc Workman mworkman.lists at gmail.com
Sun Aug 15 01:34:49 UTC 2010


Jedi,

I appreciate your attempt at clarification, but I believe there still exists 
a problem.

Jedi said,
> The way to create a universal design honoring all blind people is to not 
> only look at the varying capacities of bdifferent blind people, but to 
> also consider the systems into which these capacities are imbedded and 
> from which they are born.

Marc says,
Sure, that's why I included institutions in my list, institutions, products, 
processes, services and so on.  No disagreement there.

Jedi said,
In so doing, we are more able to piece out the difference between a real 
need versus a perceived need.

Marc says,
The problem is that there is no single set of needs that are either real or 
perceived for all blind people.  What is not a need for me may be a real 
need for someone else.  It is not possible to piece out differences between 
real and perceived needs for heterogenious groups of people.  You may be 
able to do this for an individual, but unless you assume that blind people 
all have the same needs, then you are going to have real needs, regardless 
of discourse, that are possessed by some, but not all, of the members of the 
group.

Jedi said,
> Universal design doesn't necessarily mean that every piece of (for 
> example) visual information be conveyed non-visually.

Marc says,
Agreed, it's a good thing I didn't say that that's what universal design 
meant.

Jedi said,
What it does mean is that blind people, no matter how it's done, have access 
to whatever a sighted person has access to in such a way that the access is 
convenient, cost-effective, built in, and meets the needs of most people.

Marc says,
Again, this sounds like you're taking the universal out of universal design. 
If instead of limiting it to most people, you said meeting the needs of as 
many people as possible, then I think I almost might agree with this 
definition.  I also would suggest a very high threshhold on convenience and 
cost effectiveness to ensure that these are not just excuses not to meet 
obligations.

Jedi said,
Universal design doesn't have to be restricted to how products and services 
are created and maintained.

Marc says,
I refer you to my original illustrative list which included institutions and 
processes.

Jedi said,
Sometimes, it's about changing the surrounding systems  such that there are 
no ideologies placing beings into some kind of higherarchy. As it stands, 
sighted people still are considered more able than us. In order to create a 
universal design system debunking that assumption, we have to question why 
and how we've come to believe the inherent inability of blind people in 
comparison to the sighted in the first place, as well as how we (the blind 
and the sighted) perpetuate it.

Marc says,
While I agree with the thrust of this statement, I don't exactly see how 
it's relevant.  We should be looking at institutions and challenging 
dominant discourses, but how does this relate to the discussion? Do you 
believe that if we successfully challenge the system, it will turn out that 
all blind people have the same needs? If not, then my point still stands: 
promoting universal design will always result in some adaptations being made 
which aren't necessary for everyone involved.  And even though some people 
will assume that every blind person needs the adaptation, when in fact it is 
only a small proportion of blind people that need the adaptation, we should 
still fight for the inclusion of everyone and not pay so much attention to 
whether or not the public will generalize.

Jedi said,
I can tell you now that universal design is not as simple as creating and 
sustaining certain kinds of accessibility. I think the NFB understands that, 
and that's why our philosophy sometimes seems to contradict universal design 
in the first place.

Marc says,
I just don't think this is right.  How often do NFB leaders talk about 
making things as accessible as possible, accessible even to the blind person 
with little training and not too much intelligence? Based on the comments 
I've read on a dozen NFB lists, and based on the press releases, 
presidential reports, and banquet addresses, it seems to me that this 
position isn't taken up all that often.  If I'm wrong about this, please 
tell me where to look to find promotion of universal design principles.

Regards,

Marc




----- Original Message ----- 
From: "Jedi" <loneblindjedi at samobile.net>
To: <nabs-l at nfbnet.org>
Sent: Saturday, August 14, 2010 6:10 PM
Subject: Re: [nabs-l] Blind man sues Wienerschnitzel over run-in with tree


> Marc,
>
> The way to create a universal design honoring all blind people is to not 
> only look at the varying capacities of bdifferent blind people, but to 
> also consider the systems into which these capacities are imbedded and 
> from which they are born. In so doing, we are more able to piece out the 
> difference between a real need versus a perceived need. Universal design 
> doesn't necessarily mean that every piece of (for example) visual 
> information be conveyed non-visually. What it does mean is that blind 
> people, no matter how it's done, have access to whatever a sighted person 
> has access to in such a way that the access is convenient, cost-effective, 
> built in, and meets the needs of most people.  Universal design doesn't 
> have to be restricted to how products and services are created and 
> maintained. Sometimes, it's about changing the surrounding systems  such 
> that there are no ideologies placing beings into some kind of higherarchy. 
> As it stands, sighted people still are considered more able than us. In 
> order to create a universal design system debunking that assumption, we 
> have to question why and how we've come to believe the inherent inability 
> of blind people in comparison to the sighted in the first place, as well 
> as how we (the blind and the sighted) perpetuate it.
>
> This is really tough stuff to communicate via e-mail, but I can tell you 
> now that universal design is not as simple as creating and sustaining 
> certain kinds of accessibility. I think the NFB understands that, and 
> that's why our philosophy sometimes seems to contradict universal design 
> in the first place. Am i making any sense at all? Probably not, but it was 
> worth a try.
>
> Respectfully,
> Jedi
>
> -Original Message-
>> Jedi,
>
>> I prefaced my comment by saying that it was not directed at you.  I 
>> wasn't
>> objecting to what you said so much as the idea contained in the couple of
>> sentences I quoted from you, and idea that was contained within the 
>> comments
>> of many others.
>
>> Regarding what you say about universal design, that the NFB is "about
>> creating a universal design that honors the capacities of blind people 
>> while
>> meeting our accessibility needs rather than creating a design that 
>> assumes
>> that we have more needs than we really do", this strikes me as a 
>> problematic
>> way of understanding universal design.  The question I would ask is:
>> capacities and needs of which blind people?
>
>> The problem is that blind people, like all people, have a tremendous 
>> amount
>> of variation in the capacities they possess.  A blind person that is
>> otherwise able-bodied, who has been blind for a long period of time, who 
>> has
>> received a lot of training, who is intelligent, confident, and so on is
>> going to have a different set of capacities than the person who is newly
>> blind, has had little training, has mobility difficulties, and is hard of
>> hearing on top of it, and considering how many lose their vision in old 
>> age,
>> don't think this picture is that out of the ordinary.
>
>> So, who do we look at when we are fighting for universal design that 
>> honours
>> the capacities of blind people without exaggerating their needs? Do we 
>> look
>> at the capacities of the members of this list, or do we look at the
>> capacities of blind seniors?
>
>> The problem I see with your understanding of universal design is that it
>> isn't really universal.  For it to be universal, you can't limit its
>> application to a group of people that possess a certain set of capacities
>> and needs.
>
>> Responding to Joe who asked for more specifics on universal design, I
>> understand it as a guiding principle, and ideal towards which we struggle
>> without actually attaining it, something like equality, freedom, or 
>> justice.
>> Basically, as I stated, you design institutions, products, processes,
>> services and so on so that they are as accessible as possible to the
>> greatest number of people with the greatest variation in abilities.  One
>> slightly more concrete way of thinking about this is that it involves
>> providing access to information in multiple ways.  So at a controlled
>> intersection, the changing of the light is information that is only
>> presented visually.  Universal design would promote the inclusion of an
>> audible and even a tactile signal that conveys the visual information in
>> alternative ways.  We obviously will never make everything completely
>> accessible to everyone, but that is what makes it an ideal.  It's 
>> something
>> towards which we ought to strive.
>
>> When things are universally designed, they include features that many 
>> many
>> people will not actually make use of.  A large number of blind people may
>> not need an audible signal, but some of course will, at the very least, 
>> find
>> one very useful.  And the concern seems to be that people will assume 
>> that
>> because some blind people have difficulty getting around without adapting
>> the environment somewhat, then all blind people must need these 
>> adaptations,
>> and then this leads to negative attitudes, discrimination, unemployment 
>> and
>> so on.  For my objections to this line of argument, see my last post.
>
>> In closing, I want to leave you with a quote from Jacobus tenBroek, a 
>> fellow
>> Albertan I might add.  It suggests to me that tenBroek would support the
>> fight against unnecessary obsticles that prevent us from travelling in 
>> the
>> manner in which we choose, including the issue that sparked this debate. 
>> I
>> also think it's a nod towards universal design, the kind that's actually
>> universal.
>
>> tenBroek writes: “No courts have held or even darkly hinted that a blind 
>> man
>> may rise in the morning, help get the children off to school, bid his 
>> wife
>> goodbye,and proceed along the streets and bus lines to his daily work,
>> without dog, cane, or guide, if such is his habit or preference, now and
>> then brushing a tree or kicking a curb,but, notwithstanding, proceeding 
>> with
>> firm step and sure air, knowing that he is part of the public for whom 
>> the
>> streets are built and maintained in reasonable safety, by the help of his
>> taxes, and that he shares with others this part of the world in which he,
>> too,has a right to live” (1966, 867–68).
>
>> tenBroek, Jacobus. 1966. The right to live in the world: The disabled in 
>> the
>> law of torts.California Law Review 54: 841–919.
>
>> Best,
>
>> Marc
>> ----- Original Message -----
>> From: "Jedi" <loneblindjedi at samobile.net>
>> To: <nabs-l at nfbnet.org>
>> Sent: Saturday, August 14, 2010 4:04 PM
>> Subject: Re: [nabs-l] Blind man sues Wienerschnitzel over run-in with 
>> tree
>
>
>>> Marc,
>
>>> I feel that my comments were taken out of context somewhat. I was trying
>>> to give both sides of the issue a fair hearing. It's true that bringing
>>> attention to the incident in the way it's being done might in fact
>>> solidify negative perceptions of blindness; anyone who has been blind a
>>> while shouldn't miss that possibility unless they've been hiding under a
>>> rock a while. Whether we like it or not, the public tends to view us
>>> through their own speculations of what their lives might be like if they
>>> were blinded immediately without realizing that they have considerable
>>> gaps in knowledge regarding blindness. What I also said is that the tree
>>> could have served as a legitimate obstacle for this particular blind 
>>> man.
>>> Though I didn't say it directly, what I meant is that perhaps he does 
>>> have
>>> a cause to seek remedy even if a lawsuit may not be the best way to 
>>> handle
>>> things. In my opinion, this incident is much like the woman who spilled
>>> hot coffee in her lap and sued McDonnald's.
>
>>> Maybe I'm wrong, but what I hear you saying is that NFB philosophy (or 
>>> at
>>> least your understanding of it) seems to be out of sync with universal
>>> design principles for the reason of not wanting blind people to look
>>> incompetent. I don't think this is the case. I think the NFB does 
>>> support
>>> (and fights for) universal design, but we're also about creating a
>>> universal design that honors the capacities of blind people while 
>>> meeting
>>> our accessibility needs rather than creating a design that assumes that 
>>> we
>>> have more needs than we really do. Does that make sense?
>
>>> Respectfully,
>>> Jedi
>
>
>>> Original message:
>>>> I'm not very surprised, but nevertheless still disturbed, by a majority
>>>> of
>>>> the responses to this article.  Based on one reporters account of this
>>>> story, we have rediculous proposals insisting that blind people ought 
>>>> to
>>>> walk around holding one arm in the air, we have unjustified claims 
>>>> about
>>>> how
>>>> fast the person must have been walking, we have unfounded assumptions
>>>> about
>>>> what this person may have tried to do before escalating to a law suit,
>>>> and
>>>> we have highly speculative claims about how this one incident is going 
>>>> to
>>>> set every confident, independent blind person back 20 years.
>
>>>> Jedi wrote the following, and this is not directed at Jedi; she only 
>>>> said
>>>> first, and with brevity and clarity, what many others said afterwards.
>
>>>> However, suing could set a bad precedent as it > would reaify the 
>>>> notion
>>>> that obstacles of any kind are hazardous to > blind people because we 
>>>> are
>>>> blind; the public may take this incident > and generalize it to all
>>>> obstacles whether they're really an > inconvenience to one/all of us or
>>>> not.
>
>>>> I would raise three objections to this line of thinking.  None of them
>>>> are
>>>> devastating, but, taken together, I think there is good reason to not 
>>>> be
>>>> completely convinced that people who fight these sorts of battles are
>>>> doing
>>>> us all harm.
>
>>>> 1. We shouldn't be so quick to think that we can predict how any one
>>>> individual, let alone the so called public, is going to react to these
>>>> sorts
>>>> of stories.  Someone reading the story might respond more to the fact
>>>> that
>>>> the person was travelling in the community independently, she might 
>>>> focus
>>>> on
>>>> the person's willingness to stand up for what he believes, she might
>>>> begin
>>>> to think about her own front yard tree with its low hanging branches, 
>>>> or
>>>> most likely in my opinion, she won't think twice about it, assuming she
>>>> reads it at all.  The point is that there is a lot of speculation
>>>> involved
>>>> here, and we should be cautious in the face of so much speculation.
>
>>>> 2. Let's say, for the sake of argument, that there is this thing called
>>>> the
>>>> public, and the public generalizes from the experience of one person 
>>>> and
>>>> applies it to all of us blind people.  The public believes that we all
>>>> need
>>>> help getting around all these obsticles, and eventually this leads to
>>>> discrimination and unemployment.  Should we base our positions on what 
>>>> we
>>>> judge to be right, or should we base them on how the public will react 
>>>> to
>>>> them? Probably the response will be to say that we should base our
>>>> positions
>>>> on both what we think is right and how the public will react.  Fine, 
>>>> I'm
>>>> not
>>>> saying we should ignore public reaction, but in the face of so much
>>>> speculation, see objection 1, where public reaction is highly
>>>> unpredictable,
>>>> it should play only a very minor role in deciding what sort of 
>>>> activities
>>>> we
>>>> should engage in.
>
>>>> 3. Even if the public does develop negative misconceptions based on 
>>>> these
>>>> sorts of stories, this doesn't mean that people can't be educated.  Why
>>>> couldn't it be the case that by fighting to remove these barriers, we
>>>> suffer
>>>> a short-term increase in negative conceptions for a decrease of such
>>>> conceptions in the long term? Get blind people out in the community, 
>>>> and
>>>> that's how you will change attitudes.  The more people that feel they 
>>>> can
>>>> comfortably and independently travel throughout the community, without
>>>> having first spent 8 months intensively studying the latest
>>>> hand-in-front-of-face technique for detecting over-hanging obsticles, 
>>>> the
>>>> more people you will have out in the community, the more relationships
>>>> will
>>>> be developed, and the more likely you are to change attitudes.
>
>>>> Many of the comments thus far in this thread illustrate two of the most
>>>> fundamental ways in which I think NFB policies are misguided.  First, 
>>>> the
>>>> failure to promote universal design.  Universal design means creating
>>>> institutions, products, processes, services, and so on that are as
>>>> accessible as possible to the widest number of people, without the user
>>>> having to possess special equipment or training.  If environment A is
>>>> only
>>>> navigable by some blind person who has been blind for ten years, who 
>>>> has
>>>> had
>>>> training at an NFB Center, and who has no other disabling physical
>>>> variations, and environment B is navigable by someone recently blind,
>>>> with
>>>> little training, and with a bad hip, then we should adopt stances 
>>>> towards
>>>> design that bring us closer to environment B.  It might be true that, 
>>>> at
>>>> first, taking these positions causes that foolish public to believe 
>>>> that
>>>> blindness equals incompetence, but this leads me to my second concern
>>>> with
>>>> NFB policy: there is far too much concern with the variety of ways that
>>>> the
>>>> public might think less of us.  Of course public perceptions matter, 
>>>> but
>>>> they are highly unpredictable, changeable over time, and should not 
>>>> make
>>>> us
>>>> afraid to fight for what is right.
>
>>>> I've been preaching this sort of attitude for a while now, and I don't
>>>> really expect to change anyone's mind, but there is another perspective
>>>> to
>>>> this story that hasn't been aired fully.
>
>>>> Best,
>
>>>> Marc
>
>>>> ----- Original Message -----
>>>> From: "Jedi" <loneblindjedi at samobile.net>
>>>> To: <nabs-l at nfbnet.org>
>>>> Sent: Friday, August 13, 2010 7:30 PM
>>>> Subject: Re: [nabs-l] Blind man sues Wienerschnitzel over run-in with
>>>> tree
>
>
>>>>> The tree could be an annoying obstacle for anyone, particularly tall
>>>>> people. And yes, it is true that tall blind people who don't use guide
>>>>> dogs or some sort of hand guide device/echolocation are going to miss
>>>>> those overhead branches. However, suing could set a bad precedent as 
>>>>> it
>>>>> would reaify the notion that obstacles of any kind are hazardous to
>>>>> blind
>>>>> people because we are blind; the public may take this incident and
>>>>> generalize it to all obstacles whether they're really an inconvenience
>>>>> to
>>>>> one/all of us or not.
>
>>>>> Respectfully,
>>>>> Jedi
>
>>>>> Original message:
>>>>>> I thought this story was interesting. What do you think? Is the
>>>>>> lawsuit appropriate?
>
>>>>>> Arielle
>>>>>> Blind man sues Wienerschnitzel over run-in with tree
>
>>>>>> http://www.sltrib.com/sltrib/news/50092926-78/tree-reynolds-wienerschnitzel-suit.html.csp
>>>>>> By bob mims
>
>>>>>> The Salt Lake Tribune
>
>>>>>> Updated Aug 12, 2010 10:59PM
>>>>>> All Nathan Reynolds wanted was a hot dog. Instead, as the blind man
>>>>>> walked toward a Wienerschnitzel restaurant last year, he got a face
>>>>>> full of tree — and severe neck injuries.
>
>>>>>> Now, the 36-year-old Utah County man has filed a personal injury
>>>>>> lawsuit against the owners of the Wienerschnitzel at the corner of
>>>>>> North Temple and 800 West in Salt Lake City.
>
>>>>>> The complaint contends that on June 9, 2009, Reynolds — who had been
>>>>>> on his way to the Utah School for the Deaf and the Blind — got off a
>>>>>> bus near the Wienerschnitzel to get a meal. As the 6-foot-5 man
>>>>>> navigated toward the entrance with his cane swinging in front of him,
>>>>>> he hit the tree, which the suit contends had encroached on the
>>>>>> sidewalk.
>
>>>>>> “The tree struck him squarely in the face and knocked him to the
>>>>>> ground,” states the suit, filed Tuesday. “The tree was allowed to 
>>>>>> grow
>>>>>> in such a way that it was impossible for Mr. Reynolds to detect its
>>>>>> presence by use of his cane.”
>
>>>>>> The suit argues that because the tree was “rooted in the ground far 
>>>>>> to
>>>>>> one side of the sidewalk and [had grown] diagonally across the
>>>>>> sidewalk,” it had become a “clear hazard.”
>
>>>>>> Reynolds seeks unspecified reimbursement for past and future medical
>>>>>> expenses, lost income, and pain and suffering stemming from alleged
>>>>>> negligence in the maintenance of the tree.
>
>>>>>> Along with Grundmann Enterprises of South Jordan, the owner of the
>>>>>> eatery, Reynolds’ 3rd District Court suit names Salt Lake City Corp.
>>>>>> and five John Does as defendants. Reynolds seeks a jury trial; 3rd
>>>>>> District Judge Sandra Peuler has been assigned the case.
>
>>>>>> Daniel J. Grundmann of Grundmann Enterprises declined to comment
>>>>>> Wednesday, noting he had not yet been served with the suit.
>
>>>>>> Tom Amberger, vice president of marketing for Irvine, Calif.-based
>>>>>> Galaradi Group Inc., which runs Wienerschnitzel, also declined to
>>>>>> discuss the case. “We are unaware of this lawsuit and will look into
>>>>>> it,” he said.
>
>>>>>> Ed Rutan, city attorney for Salt Lake City, would not comment, 
>>>>>> either,
>>>>>> citing the pending nature of the litigation.
>
>
>>>>>> __._,_.___
>
>
>>>>>> --
>>>>>> Arielle Silverman
>>>>>> President, National Association of Blind Students
>>>>>> Phone:  602-502-2255
>>>>>> Email:
>>>>>> nabs.president at gmail.com
>>>>>> Website:
>>>>>> www.nabslink.org
>
>>>>>> _______________________________________________
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>
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>
>
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