[nabs-l] Internet

[Katie Wang]

Hi, Miranda,
  I haven't experienced this specific problem before, but one
possibility is that the web browser on your dad's computer was
upgraded during the time you were not actively using it and it is no
longer compatible with the currently installed version of JAWS. Do you
know which version of Internet Explorer or Firefox and which version
of JAWS you are using? It may be helpful to check on the FS website to
see if these versions are compatible; if not you may need to purchase
a JAWS upgrade. Hope that helps!
   Katie


On 3/9/10, Miranda brown <brownbears at mchsi.com> wrote:
> Hello NABS,
> I have JAWS on my dads computer and I have not used it for a long time and
> before everything worked fine. Now when I go to the internet it will not
> work it just keeps saying down parent document button when I press anything.
> I checked all of the FS recommended settings, performed  disk scan, check
> hard drive, and defrag and nothing helps. Has anyone experienced this before
> and if you have any advice?
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