[nabs-l] This is ridiculous!

[Sarah Alawami]

It started with an email to tech support but my schedual does not allow for me to call fs as I'm always n classes or in conditinos not sutible for phone calls, stuck at the student union at the school for example. lol. so I don't kow what to do but I know it is not my end that is causing the issue.
On Mar 20, 2010, at 6:32 PM, RJ Sandefur wrote:

> Have you spoken to any one from tech support? I know some one from the NFB of Florida, who might be able to assist you. I can try to set up a meeting on skype. My skype is rj.sandefur RJ
> ----- Original Message ----- From: "Sarah Alawami" <marrie12 at gmail.com>
> To: "Sarah Alawami" <marrie12 at gmail.com>
> Sent: Saturday, March 20, 2010 8:10 PM
> Subject: [nabs-l] This is ridiculous!
> 
> 
>> No this is not a news article it is a rant from me.
>> on march 8 2010 I was having issues to activate jaws so I contacted freedom scientific and told them what the problem was. they failed to help me and in my mind shrugged me off like I was a number. Here is the content of the message.
>> Message begins here.
>> Thank you for contacting  Technical Support.  Due to the complex nature of
>> your problem activating the JAWSR for WindowsR screen reading software, it
>> would be best if you would contact our Technical Support Department by
>> telephone at (727) 803-8600 between the hours of 8:30 AM and 7:00 PM EST.
>> If you would, please give the technician who answers the ticket number of
>> 196568, so that he or she can read your e-mail message, and will be better
>> able to assist you.  Likewise, if you have any additional questions
>> regarding this or any other issue, please don't hesitate to contact us.
>> Ok this is odd, I got an error that the server had encountered an error.
>> I'll attach the file in text format. Will this ruin the activation process?
>> I tried I think twice to do this.
>> 
>> Take care.
>> Message ends here
>> 
>> Ok so I show someone else the error message of which I will paste the contents of the file in to this email and they said that it looked like my modem or router was issuing an ipv6 address. I already new that and we think freedom's server are a bit confused as to what is going on on my end. or sprints end actually. I'm sending this to as many people as I can can including lists and so forth to see if I can get somebody's attention. I have tried to work with Rick justice but our schedules seem to clash as I'm at school 24/7. lol. Ok here is the content of the error message...
>> 
>> Information
>> SentinelLM: Error[17]: Probably no servers are running on this subnet.
>> OK
>> Information
>> SentinelLM: Error[4]: License server hostname not specified correctly. Set environment variable LSHOST to
>> (colon-separated) name(s) of server(s).
>> OK
>> 
>> Client Activator
>> Error Code: 30004
>> License server hostname not specified correctly.
>> Set environment variable LSHOST to (colon-separated) name(s) of server(s).
>> OK
>> 
>> I hypothesis that this is not my end that's doing this as I can visit the net for exams and googling and other things including skype.
>> 
>> Sincerely,
>> Sarah k  Alawami
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> 
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