[nabs-l] fw: [blindtlk] fwd: [orien-announce] Orion status

[Chris Nusbaum]

FYI...

 ---- Original Message ------
From: David Andrews <dandrews at visi.com
Subject: [Blindtlk] Fwd: [orion-announce] Orion Status
Date sent: Fri, 30 Dec 2011 17:06:22 -0600



From: Marc Mulcahy <marc at levelstar.com
Subject: [orion-announce] Orion Status
Date: Fri, 30 Dec 2011 14:51:30 -0700

Hello All:


There have been several questions by some of our customers 
regarding
the upcoming release of the Orion products.  I want to assure you
that our silence in responding to your questions is due to the 
fact
that we are working diligently to ensure that we exceed your
expectations with these products!


As most of you know, we have been partnering with the American
Printing House for the Blind, (APH) in development of these
products.  Our original agreement included development of both a
device with a Braille display, and a voice-only device.  Though 
some
challenges have delayed market introduction, those very 
challenges
have resulted in a higher level of research which has solidified 
our
confidence that the level of customer satisfaction in these 
products
will be exceeded!


As we reach the final stages of development and approach the
production stages of the project, Levelstar Management has 
decided
to invest all energies into the APH version of the products.  
This
decision will allow for the earliest possible market introduction 
of
product.  The APH Braille Plus 18 Second Generation and the 
Braille
Plus Second Generation will include all the features and benefits 
as
planned for the Orion.  Though a first quarter 2012 introduction 
date
is anticipated for the APH Braille Plus 18 Second Generation, all
questions regarding availability and pricing of the Braille Plus
Second Generation products should be directed to the American
Printing House for the Blind.



Subsequent to the release of the APH products, LevelStar 
Management
will evaluate the feasibility of bringing the products to market
under our own brand name.  It's clear from feedback we've 
received
that people are confused about the feature and benefit 
differences
between the Orion and the APH Braille Plus Second Generation
products.  An absence of any differences between the products 
would
indeed result in confusion and not benefit anyone in the process 
and
detract from our goal that is to fulfill the needs of our 
customers
through dedicated research, resulting in the highest quality 
product!


We very much appreciate your interest and share in your 
excitement
as to the world that will be opened with the Braille Plus 18 
Second
Generation and Braille Plus Second Generation Products!


Respectfully,



Marc Mulcahy

Vice President Engineering

Levelstar, LLC
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