[nabs-l] JAWS problem with new laptop

wmodnl wmodnl wmodnl at hotmail.com
Sat Jul 30 02:36:07 UTC 2011


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> From: avila.bert.humberto2 at gmail.com
> To: nabs-l at nfbnet.org; blindtlk at nfbnet.org
> Date: Thu, 28 Jul 2011 23:02:41 -0700
> CC: dmehlenbacher at yahoo.com
> Subject: [nabs-l] JAWS problem with new laptop
> 
> Hello,
> 
> I recently got a new laptop running windows 7 64-bit. I set it up and
> everything, and then I installed my JAWS software and everything seemed to
> work fine. Suddenly, once I restarted my laptop, it was coming with an
> "error reporting" message and it would not start. So--my laptop boots up,
> and it starts everything but then I, according to the windows built-in
> narrator, get a message that goes like this:
> "Application file for JAWS: this program stopped working. windows can check
> online to see about a solution." there were two buttons, "close program" and
> "go online for a solution and close program" but I don't know what exactly
> is happening with JAWS and my instillation. 
> 
> Now I have a question: if I ever want to uninstall and reinstall JAWS from
> my same installation and activation CD, does that kill my license? Can I
> still enter and activate my license, or does that delete it forever? Do I
> have to get another license? I'm really afraid that my license is lost with
> reinstallation and that I'd have to acquire another. It is the latest
> version of JAWS that I'm using. any suggestions are appreciated. 
> 
> Thanks,
> Humberto
> 
> --
> Humberto Avila
> Please consider the environment Before Printing this email.
> 
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