[nabs-l] JAWS question, please help

Chris Nusbaum dotkid.nusbaum at gmail.com
Sat Sep 24 18:05:22 UTC 2011


Hi Marsha,

Freedom Scientific is closed for the weekend, so you might want to
email support at freedomscientific.com to get the fastest response, and
if you don't get one in a couple days after they reopen, give them a
call at 727-803-8600.

Chris

On 9/24/11, Katie Wang <bunnykatie6 at gmail.com> wrote:
> Hi Marsha,
>   I'm also using JAWS 12 and IE 8 on my Windows XP computer, and it
> works perfectly fine, so I'm baffled about why you are having problems
> all of a sudden. I assume you have tried the old trick of restarting
> your computer? If so, the best thing to do may be contacting the tech
> support at Freedom Scientific. My intuition is that your installation
> of JAWS may have gotten corrupted somehow and you will need to
> reinstall it, but I would suggest speaking to the professionals first
> before going through all that hassle.
>   Good luck!
>      Katie
>
>
> On 9/24/11, Joshua Lester <jlester8462 at students.pccua.edu> wrote:
>> Have you contacted Freedom Scientific?
>> It also could be your computer.
>> Blessings, Joshua
>>
>> On 9/24/11, Marsha Drenth <marsha.drenth at gmail.com> wrote:
>>> Just because I am using IE 8 doesn't mean it can't work. I would rather
>>> figure out why its not working as is, as it was before. I already updated
>>> to
>>> IE 8, and that did not work. So what is going to do for me to update to
>>> IE9.
>>> I would like it to work with what I have, just because an update comes
>>> out
>>> doesn't mean it's the latest and greatest thing.
>>>
>>> So if you have any suggestions to why it is now not working, please
>>> share.
>>>
>>> Marsha
>>>
>>>
>>> -----Original Message-----
>>> From: nabs-l-bounces at nfbnet.org [mailto:nabs-l-bounces at nfbnet.org] On
>>> Behalf
>>> Of Joshua Lester
>>> Sent: Saturday, September 24, 2011 11:01 AM
>>> To: National Association of Blind Students mailing list
>>> Subject: Re: [nabs-l] JAWS question, please help
>>>
>>> IE 8, is obselete.
>>> IE 9 just came out.
>>> Get it, and see what happens.
>>> Also, Jaws 13 should be out, if I'm not mistaken.
>>> If that doesn't work, let me know, and I'll contact Freedom Scientific.
>>> I'll E-mail them, so I don't have to deal with that unprofessional hold
>>> music.
>>> Blessings, Joshua
>>>
>>> On 9/24/11, Marsha Drenth <marsha.drenth at gmail.com> wrote:
>>>> I am using JAWS 12. And I have Internet Explorer 8. when I go to a
>>> webpage,
>>>> Jaws does not read the page. I know its there, as I can use my other
>>> curser
>>>> modes, and it will read the page. But when in the PC mode, it reads
>>> nothing.
>>>> Seems that this just happened a few days ago, before all was fine. I
>>>> originally had IE 7, so updated thinking that was the issue. I have
>>>> installed all the windows updates, including all the jaws updates.
>>>> Nothing
>>>> has seemed to work. This is very baffling to me.
>>>>
>>>>
>>>>
>>>> Please help!
>>>>
>>>>
>>>>
>>>> Marsha
>>>>
>>>>
>>>>
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>>>>
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-- 
Chris Nusbaum

"The real problem of blindness is not the loss of eyesight. The real
problem is the misunderstanding and lack of education that exists. If
a blind person has the proper training and opportunity, blindness can
be reduced to a mere physical nuissence." -- Kenneth Jernigan

Visit the I C.A.N. Foundation online at: www.icanfoundation.info for
information on our foundation and how it helps blind and visually
impaired children in MD say "I can!"




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