[nabs-l] can't send email using Microsoft Outlook and Gmail account

[Chris Nusbaum]

Hi everyone,

I'm having a very frustrating problem with Microsoft Outlook 2010. I
finally got it set up with my Gmail account and got it to receive
emails. For some reason, it thought I was using the trial version of
Microsoft Office (and I might well have been,) and wanted me to buy
the full version. The funny thing is that I had bought Microsoft
Office when I bought my laptop back in 2010. I reentered the product
key and reinstalled Office, and Outlook seemed to work. I then told it
to receive emails by pressing control m, and that worked. The problem,
however, is I can't send, reply, or forward emails. I tried both
pressing control n and clicking on "new message" from the home tab on
the virtual ribbons. Both of these methods did nothing; when I pressed
control n, JAWS just said "control n" and did nothing, and when I
clicked on new message from the ribbon, it just stayed in my Inbox. I
went into my account settings, and noticed that my SMTP (outgoing mail
server) port was set to 587, so I changed it to 465, as this was the
port number which worked when I set my BrailleNote up to send and
receive emails from my Gmail account, and my BrailleNote uses the same
servers (POP and SMTP) to send and receive emails as Outlook. But even
after this setting was changed, I still can't send email from my
account using Outlook. Very frustrating and weird! Do any of you have
any ideas as to how to fix this? I'm using the Gmail Web site to write
this email, but I'd love to use Outlook, as I think it works very well
and is easy to navigate using JAWS. So, any help would be greatly
appreciated!

Thanks,

Chris

-- 
Chris Nusbaum

"The real problem of blindness is not the loss of eyesight. The real
problem is the misunderstanding and lack of education that exists. If
a blind person has the proper training and opportunity, blindness can
be reduced to a mere physical nuissence." -- Kenneth Jernigan

Visit the I C.A.N. Foundation online at: www.icanfoundation.info for
information on our foundation and how it helps blind and visually
impaired children in MD say "I can!"