[nabs-l] more on Learning Ally

[Chris Nusbaum]

Marsha,

Apparently their new download manager software is inaccessible, 
as well as some of the features of their Web site, as is evident 
in the recent thread on
this list entitled "seems we have lost an ally," which is a very 
true statement it seems.  I still say contact the NFB; this seems 
to be an issue that would be better resolved by the blind working 
together and with one strong, loud voice in the form of the 
Federation's advocacy.  I have not contacted Dr.  Maurer yet as I 
suggested in a recent post about this topic, as I am waiting to 
see how it all plays out before I get the Federation involved.  
It seems that many of us have contacted RFBD's customer service 
department about this issue and have been very stern about it, 
which is a good thing.  To all of those who contacted RFBD as of 
this writing, and to those who are planning to contact them, 
please keep us posted on any response you get from them.
Thanks,

Chris

"The real problem of blindness is not the loss of eyesight.  The 
real problem is the misunderstanding and lack of education that 
exists.  If a blind person has the proper training and 
opportunity, blindness can be reduced to a mere physical 
nuisance."
-- Kenneth Jernigan

 ----- Original Message -----
From: "Marsha Drenth" <marsha.drenth at gmail.com
To: "'National Association of Blind Students mailing list'" 
<nabs-l at nfbnet.org
Date sent: Wed, 4 Jan 2012 16:53:21 -0500
Subject: [nabs-l] more on Learning Ally

First of all, I am trying to download a book, and can't for the 
life of me
figure this out.  I downloaded there stupid new download manager.  
The book is
in my book shelf, but there is no link that says download.  What 
am I
missing? Can anyone help.



Secondly, I have been trying to figure out how to download this 
book for an
hour now.  I think I would rather get a root canal.  I am pretty 
sure this is
not a matter of me not knowing how to DL the stupid book.  It is 
the site is
inaccessible.  So I sent a polite but stern email to their 
customer service
department.



I urge those others who are having problems to email them too.  
This is the
ONLY way we are going to get change.



Marsha

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