[nabs-l] Learning Ally again

[Ashley Bramlett]

Amy,
No. I think a letter from the whole nabs board would be stronger. All of 
them could sign a letter. Besides its better to have more than one voice in 
the letter. If Sean just writes it, he doesn't have imput from  other 
students.

-----Original Message----- 
From: Amy Sabo
Sent: Saturday, January 07, 2012 3:47 PM
To: 'National Association of Blind Students mailing list'
Subject: Re: [nabs-l] Learning Ally again

Hello all,

As to the problems that we as students that are dealing with the
inaccessible of the new learning allay web site and, how we can
access our books in downloading them has anyone sent shawn
wayland, the president of nabs an email of this problem or, I'm
sure that he is aware of this problem and, if not then I think he
needs to address this with the company himself since he is the
new president of nabs?

This is my thoughts and ideas on this problem... what do you all
think?


Thanks a bunch,
amy

-----Original Message-----
From: nabs-l-bounces at nfbnet.org
[mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Marsha Drenth
Sent: Saturday, January 07, 2012 8:39 AM
To: 'National Association of Blind Students mailing list'
Subject: [nabs-l] Learning Ally again

Fellow Students,



As I said in a previous post, I emailed the customer service
people at
Learning Ally. In their response to me, I received the attached
file. Now I
haven't quite got this process to work. And it is by no means
completely
accessible. Perhaps this will help someone figure it out better
than I have.
I do now have the book I needed, but I think I'd rather have a
root canal.
When I respond to customer service I will most definitely be
telling them
how they can improve.



Good luck,

marsha



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