[nabs-l] Learning Ally again

[Amy Sabo]

Hello ashely and all,

Your idea sounds like a good one indeed. That all of the nabs
board needs to send letters of this besides shawn. But, I also
think that the nabs board should look into this and do something
about this! Thanks for the suggestion and, I will talk to you
soon.



Hugs,
amy

-----Original Message-----
From: nabs-l-bounces at nfbnet.org
[mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Ashley Bramlett
Sent: Saturday, January 07, 2012 2:03 PM
To: National Association of Blind Students mailing list
Subject: Re: [nabs-l] Learning Ally again

Amy,
No. I think a letter from the whole nabs board would be stronger.
All of them could sign a letter. Besides its better to have more
than one voice in the letter. If Sean just writes it, he doesn't
have imput from  other students.

-----Original Message-----
From: Amy Sabo
Sent: Saturday, January 07, 2012 3:47 PM
To: 'National Association of Blind Students mailing list'
Subject: Re: [nabs-l] Learning Ally again

Hello all,

As to the problems that we as students that are dealing with the
inaccessible of the new learning allay web site and, how we can
access our books in downloading them has anyone sent shawn
wayland, the president of nabs an email of this problem or, I'm
sure that he is aware of this problem and, if not then I think he
needs to address this with the company himself since he is the
new president of nabs?

This is my thoughts and ideas on this problem... what do you all
think?


Thanks a bunch,
amy

-----Original Message-----
From: nabs-l-bounces at nfbnet.org
[mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Marsha Drenth
Sent: Saturday, January 07, 2012 8:39 AM
To: 'National Association of Blind Students mailing list'
Subject: [nabs-l] Learning Ally again

Fellow Students,



As I said in a previous post, I emailed the customer service
people at Learning Ally. In their response to me, I received the
attached file. Now I haven't quite got this process to work. And
it is by no means completely accessible. Perhaps this will help
someone figure it out better than I have.
I do now have the book I needed, but I think I'd rather have a
root canal.
When I respond to customer service I will most definitely be
telling them how they can improve.



Good luck,

marsha



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